All the staff were professional and did an amazing job!

It’s well done and the installers worked with the care one would expect for one’s house

They process from the initial consultation to the ripe out and install was smooth as silk.

Vonnie really liked the workmanship! She also liked at the end they cleaned up very well and finished up in time for her to attend an important medical appointment. They were very respectful and answered our questions.

Everything but the price, This, unsurprisingly, places an asterisk beside any recommendation.

Team was super efficient, clean and personable. Answered our questions. Loved the checkin communication throughout the process.

The team did great work on an excellent product

The shower installation was quick and on schedule. The installers were pleasant.

Just the most professional and courteous experience I have experienced, and I was a trained professional sales person for most of my working life.

The ability to get a hold of someone with questions was great

At the time of contract your representative did not write in detail and I asked him to write in detail and he said this our business secrete. I assumed everything but when they come to work they just put three walls, bottom and shower heads. No place to put shampoo and conditioner, no hand bar and no sliding doors. When I complained then they said it was not included in the contract and I have paid over $170000 I also showed the promised deal $13250 including everything things. I was ready to pay extra because the shower Head and glass Door.

The name Kohler, the quality associated with it...enough said.

Being new to Olympia and Washington in general, we don't know anyone to forward a recommendation to. However, if we did Renuity would be highly recommended

The experience was great. At each step everyone acted in friendly and professional manner.

The removal of the walk-in tub and installation of new shower was on schedule and done with great care for our home. The installers were very personable and explained what they were doing throughout the project. Well done!

The entire experience overall was superb. From the salesman to the finishing contactor, we were exceedingly happy. We have another installation in another bathroom and are very excited. A-plus service start to finish. (Can you tell how happy I am?)

The job is not complete yet so I can't give a fair rating at the moment. The original design proposed by the salesperson was not possible. Someone was supposed to come out and verify the design, no one did. The installer came out and determined the design was not possible. My only option was a neo angle or custom doors, I did not want a neo angle because that was what we originally had. Therefore, custom doors was my only option. Renuity offered to pay for the upgrade which is wonderful. When the custom door person came out, he pointed out that the shower base was installed improperly with a slight angle toward the floor, meaning water from the shower will run on to the floor. Apparently, there is a fix to this, but it cannot be verified until the installation can be completed. This total project will not be complete for at least another 2 weeks, subsequently we will have been without this shower for a month,

I'll recommend it to them only if they can afford it

Work was done in a professional and timely manner with care taken in entering and work space.

Everyone I came in contact with was knowledgeable and helpful, from the initial salesman contact to the follow up phone calls, making sure I was happy with the experience. My bathroom is absolutely gorgeous and functions perfectly. Installation took one day, which was so convenient.

sales person was good, but the followup was not.
there was no review of the many choices we were asked to make

Communication Way too Expensive

Easy and painless! So professional!

Poor resolution of what the consumer feels is a major problem!

The installation team did well with the information they had. I resent the fact that the cracked tub deck was caulked to cover it up. Dusting on top of the tub deck showed the crack and the roughness of the repair job.