They were very professional and caring. Did a fantastic job when above and beyond what I expected.
Workers not very careful about removing door to bathroom and damaged my door facing. They made dents in my stucco which they put some putty in but not a good job. I’m 82 years old and now I have to find the matching paint in my garage (5 gal) and paint. Not completely impossible but it was fine before I decided to get the tub.
They were always on time. From their actions and words they showed they really enjoyed their work.
The finished project was not equal to the amount of money I paid. Clean up could have been more thorough. I had to have repairs done after the install. I am still not completely satisfied with the way everything turned out. Might ask for some money back.
Quality the product easily the installation
Couple of days before the installation of the shower, the manager Jay contacted me informing me that the date and the time the crew would be arriving to my home to do the installation of the shower. He explained to me that the installation will take two days. The first day is the tear down of my old tub, and the second day was the installation of my new shower. Everything worked out as expected and the clean-up was immaculate.
The crew was on the ball and a pleasure to work with !
Had felt they were quick and efficient.
The staff (sales, installers, scheduler, plumber) were all very professional and pleasantly accommodating.
We would absolutely recommend the Renuity team to anyone in need of any service or product they offer.
Willing to assist with our urgent timeline for installation. Excellent work!
Overall, it was an easy and hassle free experience. As quick as advertised.
I would highly recommend Renuity install group I had to friends or family. My install team were attentive to their work, kept my home clean during install, professional, friendly, and kept me informed of minor changes, adjustments during the process.
Did a wonderful job and the workers were friendly.
I like the finished product! Getting there was more difficult than I imagined. The first crew came out and tore out the fiberglass one piece tub & shower and found out that that they could not continue until I fixed three items. The water lines, the drain vents & the 7” stove hood vents all needed to be moved to make room for the shower pan to fit. I assumed that Renuity would do everything but that was not the case. Thankfully, I had experience in doing all the work needed so the second crew could finish the project. All and all, I like the finished look which is what I wanted.
The whole process was easy and professional.
I would recommend but the price I'm sure would put people off. I didn't get any other quotes but most folks would.
These folks deliver what they promised and it looked amazing. They even vacuumed the floors on every space they walked on! Who does that? Renuity does.
Great installer. Kept me updated as to his progress. Made a great suggestion as to a longer grab bar. Very happy with the whole process.
I would definitely recommend this Company to others.
I liked How quick and efficient the team was. The plumber, the carpenter and the installer were working in harmony. They were all polite, informative and professional. Renuity has this down to a science. Add quality materials with professional skills and you create top notch results. I’m a happy customer!
Was a dream come true for my wife.
The workmanship was not very good. Had to have them come back a few times to fix their damages. They did not put back the kind of faucet control for water release as what we had. Now it is full on or off only; no user control. They said they would have to tear it all out to make it right; so we have to live with their error! They put in a different shower head than what we ordered. Small round head instead of the big square head!
The installers were great.
Very polite, the guys were great .they got it done in record time.
Good communication efforts. Courteous staff with good work ethic. Timely completion of work.
The workers kept me informed about their progress
The workmen showed up on time. They were courteous and efficnet. If their was any issue with installation, they asked for our opinion and prefernces.Very professional.
Every skilled and professional. Polite and kept us informed each step of the way.
Everyone from Renuity professional, friendly and trustworthy. Linda was great, Millie was great, Evin, Carlos and Steve? (Plumber?)performed the install in curteous and efficient manner completing in two days as promised. So, absolutely 10’s for everyone!!! Thank you so so much:)
bad
The guys were so nice, easy & friendly. Not to mention competent
Outstanding quality of work and product coupled with amazing professionalism in all areas.
I liked that there was a competent team throughout the whole experience. The in-person and over the phone contact from each individual involved showed that they are definitely team players to make the purchaser at ease.
The crew was excellent. Very careful about cleanliness and explained everything as the project progressed. Asked our opion frequently.
Did a lot of work with just 2 people!!
Both the installers were easy to have here and careful about there work and my property,
Every thing was excclent from the sales person too the installation. What you promised, down to the exact time of installation.
Exceptional quality and customer service
Great install and nice shower. Works great!
Well done, professional
I would highly recommend this service. From the speed of the initial consult with no hard sale tactics, to the instal teams communication and flexibility with scheduling, this was a fantastic process.
Very straight forward presentation and answered all our questions.
we had to make a complaint because they didn't finish up properly the first time but they did finally get it right.
love the shower so far - and customer service has been responsive so far!
I liked everyone who worked on my home. All where very good at there job,very happy with my new shower.
The 3 P's of good business practice were the name of the game: Excellent product, Excellent people = Excellent process.
Everything was organized, the whole encounter went smoothly. The removal of the old tub shower was fast, the crew placed floor coverings to protect the floor from their in and out. I really appreciated the crew, both men were friendly, very polite, answered questions, asked our decision on placement of handles. They were a joy to work with.
Everyone did a great job, from start to finish.
The work crew were delightful, but even more importantly, they knew exactly what they were doing. Their work was magic! Precise and clean.