Friendly and did great job.
Excellent results.
Good advance communication.
I am being overly generous with a 6. My wife wanted it to be a 4. So, no recommendation based on our disappointment and dissatisfaction.
Not a great experience
The bath tub has wonderful features.
They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.
2 day install promised but li took 2 weeks further istallatiom.
1) Never got what was in contract teak seat polished silver hardware. 2) Awaken 2 in 1 multifunction Polish silver finish does not work right it's in a non functional state. 3) inconvenience check of 250.00 was promised by Ismael Flores never received.
From my sales person to my project manager to the guys that installed my shower, everything was professional and to my satisfaction
Everything was smooth like butter!
The only reason why I did not give a 10 in this category was because construction/install was delayed a week and really pushed us up to the wire for when we were planning to go out of town. Fortunately, all was finished and in place the day before we left.
meet schedule date with customer keep them informed with any issues
Everything from initial in-home sales rep to final j stall was exceptional.
Very satisfied from sales through finished product. Great company communication
The whole process
They were professional, on time and very hard workers.
The installers were very courteous and helpful. They did an excellent job!
We purchased out shower remodel in January and were told it would be about 4-6 weeks. Then after 8 weeks of not hearing anything we called and were told that there had been a change in staffing and it would be done right away. It was then another month and a half before they began the install and we are still not finished. They are supposed to come and put in the glass next week - five months after we agreed to do the job.
If you’re looking for a conversion to a walk-in shower, this is a good vendor. I still think these conversions are a bit pricey.
Adrian & his helper Alex were both polite, careful & thorough. Very conscious
Prompt, pleasant, very neat and tidy. The best experience.
Professionalism, responsiveness, quality of work.
After having to threaten to cancel because of the seat not added to the finance, we f got the seat. We received inferior material for the shelves, to make up for your loss of the cost of the seat. If one of slip we will cut ourselves. Plus the shelf is was suppose to be a niche and not a protruding shelf.
Everyone was wonderful from start to finish. I would definitely use your services again.
The look of finished product is great.
Very professional installation. Workers very professional, very personable, kept area clean as they went along, dedicated.
Very pleased with the workmanship and the final product
Very professional in their install
They always stayed in touch and took great pride in their work,
The price was way to high for what was installed.
Our installer worked quietly, efficiently and was as clean as possible.
The price was high for what we got. The install process was not the best; we are still waiting for it to be completed.
Installers were on time, courteous, worked with us and did fine work
Nice job from start to finish...very professional. Never had a problem getting answers to any questions. Not really sure if I got a good price or not...it's hard to price compare, because everyone wants to sell you the new shower. The shower looks great and the installers were great.
Derrill and his helper were exceptional in the installation of the new shower. Knonledgeable, friendly and in cleaning up after the job was complete.
I’m very happy with my new shower. I feel more at ease with my footing as I have a slight balance problem. Thanks Renuity-Phoenix.
The company is well known for their high quality.
I did plenty of research and some friends and family have recently updated their showers. Bottom line, this was the most expensive of them all so I'll have to caution cost
On time and very professional
I have already told my neighbors what a smooth process this was to get a new shower! The company was wonderful to work with! A great experience! I feel valued as a customer!
Didn't get what we bought and damage to walls in adjoining rooms as well as significant damage to wood floors
We went with you even though your price was astronomical because you promised a one day install. This project was for a business. I only closed for one day and had **** being open with construction the following two days.
The workers were polite and did a great job.
Was very professional
The installers were quick and listened to our concerns.
Punctuality and expertise.
Great job - will highly recommend
All personnel were very friendly and professional.
Overall experience and results were just as promised. If we decide to upgrade our primary bath, we will call Renuity.