The installation team were top notch on politeness, kindness and keeping things clean. But when they left, upon careful examination of 'just looking at the enclosure', it was obvious to me that it's crooked. Not square, left side is higher than the right side. We have the 'white brick pattern'. It WAS PROVEN the following day when the firm Renuity hired to install our glass came in to measure....they used a green laser beam device made by Milwaukee and said: the left side is one quarter inch higher that the right side. That's why in the five foot wide shower I will see for the rest of my life the pattern is going downhill! Oh yeah, I paid over 22 grand for this.

I was pleased with the knowledgeable and friendly staff that made it easy to purchase from start to finish.

The sales crew was very professional. They answered all my questions.

The. Excellent work that was done and keeping me informed

The tub was installed and we were given clear instructions

The finished product is all that I expected it to be. Definitely an improvement over the old tub. Now a fresh modern look. In addition to addressing our safety concerns.

I am thrilled with the shower. It is beautiful with impeccable workmanship. However it took3 full days to complete, as only one workman was present.
Also, I was not told by the sales staff that my glass doors were custom and would take additional time to install. This was disappointing and I feel dishonest. That is why I would not be able to recommend your company without reservation.

Friendly and did great job.

Excellent results.

Good advance communication.

I am being overly generous with a 6. My wife wanted it to be a 4. So, no recommendation based on our disappointment and dissatisfaction.

Not a great experience

The bath tub has wonderful features.

They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.

2 day install promised but li took 2 weeks further istallatiom.

1) Never got what was in contract teak seat polished silver hardware. 2) Awaken 2 in 1 multifunction Polish silver finish does not work right it's in a non functional state. 3) inconvenience check of 250.00 was promised by Ismael Flores never received.

From my sales person to my project manager to the guys that installed my shower, everything was professional and to my satisfaction

Everything was smooth like butter!

The only reason why I did not give a 10 in this category was because construction/install was delayed a week and really pushed us up to the wire for when we were planning to go out of town. Fortunately, all was finished and in place the day before we left.

meet schedule date with customer keep them informed with any issues

Everything from initial in-home sales rep to final j stall was exceptional.

Very satisfied from sales through finished product. Great company communication

The whole process

They were professional, on time and very hard workers.

The installers were very courteous and helpful. They did an excellent job!