I am thrilled with the shower. It is beautiful with impeccable workmanship. However it took3 full days to complete, as only one workman was present.
Also, I was not told by the sales staff that my glass doors were custom and would take additional time to install. This was disappointing and I feel dishonest. That is why I would not be able to recommend your company without reservation.
Friendly and did great job.
Excellent results.
Good advance communication.
I am being overly generous with a 6. My wife wanted it to be a 4. So, no recommendation based on our disappointment and dissatisfaction.
Not a great experience
The bath tub has wonderful features.
They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.
2 day install promised but li took 2 weeks further istallatiom.
1) Never got what was in contract teak seat polished silver hardware. 2) Awaken 2 in 1 multifunction Polish silver finish does not work right it's in a non functional state. 3) inconvenience check of 250.00 was promised by Ismael Flores never received.
From my sales person to my project manager to the guys that installed my shower, everything was professional and to my satisfaction
Everything was smooth like butter!
The only reason why I did not give a 10 in this category was because construction/install was delayed a week and really pushed us up to the wire for when we were planning to go out of town. Fortunately, all was finished and in place the day before we left.
meet schedule date with customer keep them informed with any issues
Everything from initial in-home sales rep to final j stall was exceptional.
Very satisfied from sales through finished product. Great company communication
The whole process
They were professional, on time and very hard workers.
The installers were very courteous and helpful. They did an excellent job!
We purchased out shower remodel in January and were told it would be about 4-6 weeks. Then after 8 weeks of not hearing anything we called and were told that there had been a change in staffing and it would be done right away. It was then another month and a half before they began the install and we are still not finished. They are supposed to come and put in the glass next week - five months after we agreed to do the job.
If you’re looking for a conversion to a walk-in shower, this is a good vendor. I still think these conversions are a bit pricey.
Adrian & his helper Alex were both polite, careful & thorough. Very conscious
Prompt, pleasant, very neat and tidy. The best experience.
Professionalism, responsiveness, quality of work.
After having to threaten to cancel because of the seat not added to the finance, we f got the seat. We received inferior material for the shelves, to make up for your loss of the cost of the seat. If one of slip we will cut ourselves. Plus the shelf is was suppose to be a niche and not a protruding shelf.