They were a team; professional and courteous. They left my home spotless after a thorough explanation of how to use the new tub. They were great!

Reunity was thorough in everything they did, was quick, and was clean with what they did.

The installers were professional kind and did a great job!

The guys were fast, efficient, clean

The scheduling and the install team were extremely good. I did expect that considering the cost.

Experienced, efficient, good quality

Everything

We were treated very well by everyone who participated in our project. The team that did the project installation were very competent and knowledgeable. They kept us informed from start to finish

One day install. Respectful of property. Very experienced. Excellent job.

Communication between the sales person and the work crew and myself was not always on the same page.

They did a great job

A bit too pricey, probably could have done the whole bathroom for that price.

Teams were on time and professional

They are very nice, respectful and bested products and price. He is very truthful and respectful. Explain everything.

This company is focused and committed to making sure the customer is COMPLETELY SATISFIED with the work and the product. I didnt have to worry about anything being a problem. HIGHLY RECOMMEND!!!!

A very quality job.

Unclear pricing- I wanted the breakdown, nope. I wanted to feel like I got a deal, I didn’t. I had to read the country regulations to see I needed a permit- at the percent I paid you should have included permitting when the drain relocation moved from decorating to touching the slab. They broke part of the pan and it didn’t get replaced, I got the run around. I kept pushing until I got in writing that the install was to your standards and my warranty is in fact intact

The walk in shower turned out just like Susan explained to us.. Installers were great guys and worked so well together.
Job was done in 2 days as promised....

We had no problems with this company. Everyone was very nice and very professional. They did excellent work above and beyond.

Satisfied

Price was high. Installer was sloppy.

After the installation on June 5, I was advised on June 8 the completion paperwork would be submitted and I would be contacted by someone to have the shower floor sealed for a non-slip surface. I called the office on Weds June 10 and spoke with Nicole ( very nice and helpful) in regards to this matter. She said she would pass this information to Manager Chris ( unk last name) I never received a call back from Chris on Weds and of Thursday 12:10 pm I’ve not received a call back. It should be noted I called and left a voicemail for the Sales Person Josh on Friday or Saturday last week in regards to this matter and he never responded back to me. The customer service needlessly says is very poor. I am paying a lot of money for this service.

I asked the Salesperson about the plumber using the PEX piping as opposed to the copper, he said, he was going to find out why the plumber used the PEX, but I didn't hear any response. My concern was the usage of PEX since copper is much more durable and with the premium price Reunity/ Kohler charges I thought plumber will be using copper.

Very responsive to inquiries, answered questions completely, did great work in timely manner, very respectful of house and kept things clean

The person was very nice and very informative.