Installers were very personable and efficient. Work went smoothly.

Would definately recommend. Great quality product and great stall team. Very quick from time of sale to install was less than 2 weeks.

The moment the salesperson worked through my door, the whole crew, installers, callers, follow-up people, answered questions, were patient, explained everything, I had confidence and very very happy they did the work.

It was like magic! The team walked in, did an extremely professional job, and left behind a beautiful new shower!

The installation was done in one day and it came out beautifully.

Checked in every step of the way.

Great experience from the quote process to installation. Installers were friendly and professional, and fast - Rite Window estimated two days to install a bay window and three other windows, and they were done in one.

Problems with final installation. Have called numerous times and had 2 people come to see the
Problems, take pictures and leave. No return phone call from Sam, the impatient person I have been dealing with. The floor of shower is uneven with water pooling on left side around your feet and the drain has sticky compound around drain pipe exposed and causing a greasy sticky mess on the screen covering the drain. Sam told me to go to Home depot and buy a different cover to remedy the problem. I just paid a lot of money for THEM to install the "perfect " walk in shower so why do I have to go and fix it °°

At every step of the process I was being informed on a timely basis. All the products installed are beautiful. Workmanship was beautiful too.

I specifically mentioned I wanted a wider shower base. I was assured it would possible. On day of install it was not as wide as I wanted. I was told that 32 in was the widest it could be. I was not happy and there was no attempt to compensate me to make me satisfied.couple hundred off would have satisfied me. Felt i was deceived.

Very positive interactions with reps and installers. Team was very responsive to questions and requests.

All aspects of this project from sales to installation were done with a friendly smile and utmost professionalism!

Good experience from sales to install

Rite Window followed up as promised and resolved the issues

Placement of LuxStone wall covering not done as planned. It was planned to top of window trim, but was installed to the ceiling. Plans and instructions NOT followed. More importantly, RiteWindow did not address the problem. They turned their backs and ran from the problem.

I am very disappointed in the quality of the work. Our window blind was broken, our walls and ceiling are dinged up. One of the shower doors handle is loose. The silicone beading at the base does not adhere to the door. The bathroom floor was left very dusty and with debris. In the basement there was a pile of rubble that was left.

We are very pleased with the Kohler shower system sold to us and installed by Rite Window (and Bath)!

The end product is beautiful and high-quality.

Installation dates had to be changed given inspection dates. Maybe have a 2 date interval given this?

The installation was very efficient and the crew worked neatly and communicated with me on placement of grab bars.

Took over a week for the install-supposed to take no more than 2 days. Didn’t know schedule of town inspector, so inspection couldn’t be done for 7 days so they couldn’t finish the job. Wrong doors were installed. Waiting for that to be resolved

On time, smooth install, amazing team!

Good communication from beginning to end.

If money is not an object, then go with these guys. Very pricey.

The workers were remarkablle.

The installers were top notch as were the sales and support staff

On time. VERY nice people. Beautiful work. Everything as promised.

The Rite Window did not follow up with their commitments for installing the shower.

Seamless process from start too finish!

Everything from the initial consultation to the installation was professional and of high quality. I am very impressed!

Great

I had a concern that was immediately addressed, and the completed projected was exactly what we had anticipated. Highly impressed with everyone involved in this project. It went so smoothly. I would absolutely recommend this company to anyone wanting a high-end shower redo. 10 stars!!

Professional

Professional, trustworthy and great job.

Overall, we had a great experience with Rite Window. We were pleased with the level of service and quality of work. We love the Kohler walk-in shower/tub.

I like the quality of the bathroom items I purchased

Some reminders to fill holes, gouge in trim that will need to be repaired.

Sales Pitch was thorough and complete. All of my questions were answered. Installation team were professional and completed the project in one day. Using all Kohler products sold me on using Rite Windows.

The workers were good

It was easy and professional.

Very respectful, careful to keep dust only in work area. Work was completed in planned timeframe

I was absolutely thrilled with the outcome of the shower installation. The team who did the work were consummate professionals and delightful to work with. I would highly recommend.

I was shocked that the work could be completed in one day, excellent hard workers.

From beginning they were fantastic. Almost daily communications would update the progress.