Definitely will recommend this company to friends and family.

The high cost of the project

Everything went as we were told it would. Day one the crew came and did the demo, the plumber came and did everything he needed to do and the crew set the shower pan on mortar before leaving for the day. Day two the crew did the install of alll new components. they did a beautiful Quality job.

One day install. Respectful of property. Very experienced. Excellent job.

I was a bit confused about the "close out" process. We were not home when the project was completed, so never had our close out. I had to email Tatiana to ask to close out and to get information on cleaning as not to void the lifetime warranty. You recommend specific cleaners for the materials - why not give your customers a "welcome kit" that contains these cleaners versus telling me to order a supply. Give the first bottle free!

Communication between the sales person and the work crew and myself was not always on the same page.

The two installers where excellent with communication, professionalism, problem solving and cleanliness. The supervisor was also professional and very responsive to questions and problem solving.

We were told there would be no caulking show and there is. Also told the floor would not be slippery and it was. They came back after we complained and put a coating on that will need replaced.

The overall experience would allow me to feel comfortable in recommending Renuity to family and friends as a way to complete a tub or shower replacement in a very quick turnaround timeline.

We needed as little downtime as possible to address a need for a more accessible shower compartment for medical purposes.

They were able to install the bath in one day.

The steps were very clear from beginning to end. I was apprised of any changes because of new information along the way. I trusted the quality of the product and the installation. I am pleased with the outcome.

Our new Kohler shower is beautiful. We love it!!

They did a great job

lower prices at least 20%

The team members were very polite and helpful. John McEntee was always responsive and patient re my concerns.

Follow up when there is a problem. Our project was done on a Monday. We had a plumbing issue, called sales person, his boss, Brian and general phone number. Brian called us back and told us someone would call and schedule repair the next day. We finally heard back 2 days later. Person couldn’t tell us when the repair was going to take place. It ended up getting repaired 2 days later.

Installers were very professional

A bit too pricey, probably could have done the whole bathroom for that price.

Great experience, from first visit through project completion.

Very knowledgeable, professional and excellent installation of our Kohler Walk-in tub.

They did excellent work and cleaned up after themselves.

As promised job complete in 2days although that wasn’t important to me. I had a somewhat difficult plumbing upgrade which took extra time at no additional cost. Alberto and his coworker were professional and friendly. Very capable at what they do.

Teams were on time and professional

Installers were professional and friendly

They are very nice, respectful and bested products and price. He is very truthful and respectful. Explain everything.