Excellent and professional from the sales person Brad,to the builders Nate and Aja.

There was a lack of coordiontion between the plumber and the shower installation crew.

I have so many mixed feelings. The base of the shower is so low the shower curtain will not remain inside. The salesman knew I intended to use a shower curtain. A door just doesn’t work with an Alzheimer’s patient. Plus the shower was to be larger. Which he did. Two inches deeper and 8 inches wider. But the base isn’t bigger, just the walls. So not deeper. I was quoted two days. And the fact that it took 3 wasn’t even going to be mentioned but then it took 7 more days before the wall was finished being prepped for paint. The salesman was very nice. The actual builder could not have been nicer or more helpful. But he could only do what the contract said

Followed through on all commitments.
Arrival times, completion time, in project reviews , final review of their beautifully and professionally done walk in shower and clear explanation of their warranty.

Jesus and his crew was excellent and respectful of us and our property. They all worked together well, worked fast, and left everything clean. They spent long hours to get the challenging job finished in 2 days! We were impressed!
The shower Is beautiful and works perfectly.

I appreciated the install time, i.e., two day window.

The quality of the product is excellent

We were told during the sales visit that the glass shower doors would not get water spots. And that the shower pan was nonslip
This is not the case. The glass is ordinary glass. Just has some Rainx on it. The shower pan is slippery.

Tub looks great Looks like all high quality material And all the crew were very professional and took care of our property and cleaned up

we were very pleased with the work involved in replacing our shower by the team from Reunity. The attention to detail and efficiency of the crew chief, Roman, was exemplary. We will be sure to have future work done by this team.

The entire process went smoothly and the end result is exactly what I was looking for

Costly, also my house was built in 1920 and always the possibility of structural challenges and unknown needed repairs to complete a shower installation. Which was true in my case.

Overall, the technicians installed our bathroom according to the measurement data provided. However, the installers simply followed those measurements and did not notice that the data itself was incorrect. It was obvious that the shower base was smaller than the actual bathroom dimensions. In addition, there is a large gap along the frame. We are unsure whether this was done to save materials or was simply a mistake.

Given the inaccurate dimensions of the shower base, the construction team promised to replace it with a larger one. However, when they came to our home, they neither replaced it nor explained why it was not replaced. Instead, they reported to their supervisor that the customer did not request a replacement. Such a statement is absurd. If a replacement were not needed, why would we have scheduled another appointment for them to come and replace it? As customers, we feel seriously deceived.

Secondly, throughout the entire project, there have been unreasonable designs and various issues here and there. No quality inspection personnel were sent to verify whether the work met the required standards. The project was considered complete solely based on the installers’ report that the work was finished. Is this truly a complete and satisfactory service?

Only concern was the initial slipperyness of the floorpan, which was then solved by the texturing treatment.

Overall quality from start to finish was excellent

The overall process was excellent

Steven did a great job installing the shower and Chris was fantastic in fix minor adjustments and fixing bathroom cabinets that were scratched.

The shower is an expensive product. However, it is very beautiful !

The Sales Representative, staff members and installers were polite, honest, professional, followed through all they had promised. We greatfully thank you.

Arrived with giving me a notice how soon they would be here. Answered any questions I had. Cleaned up. Did a great job. They were great!

Excellent work

They were so efficient and communicated with us throughout the install. Love the finiGreatvjob of shed product.

We would highly recommend Reunity to family and friends. The materials used are high quality and the installers were very professional, informative, respectful and helpful. Very happy with the results.

Professional, knowledgeable and friendly

After dealing with other potential firms I was amazed at the quality of your product but more importantly the quality of your people.