Quality,cleanliness,
David and his team were easy to work with and did an excellent job. He continually kept me abreast of how the project was progressing. This was very helpful. Overall, the walk-in shower looks great. Everyone I met from Renuity was a pleasure to meet and talk with. Thank you, Paul S
Attention to detail, made sure everything was done to our liking
There was a glitch on day one when we found out the wall couldn’t be moved. But they took the time to talk to me and explained the options.
Courtney was perfect to line up the specifics of shower install. As well as the people who organized the project and kept us inform. The two guys that did the work and were in our home with us were delightful. I notice how well they worked together.
Process was smooth
Unfortunately nothing can be done now to make it better. The person who measured for the floor/pan could have made it 2" long on each side and not have had such a wide shower door. I can barely sit in the shower...I have to sit sideways.
Very smooth transaction. Very much keeping to your word on schedule. Very accessible as far as communication.
In retrospect, I could have had the project done for significantly less cost
Very professional and helpful staff members.
Work was completed on Day 2. The two men cleaned up any sign of installing a shower. I was very impressed, and I like the shower. I will be happy to recommend them. Bonnie Graves
Very professional. On schedule and attention to detail.
The professional employees from the sales rep to the installers. The Kohler products are well known for their quality and durability.
The finished product is amazing! The installation team expressed no time pressure, making sure the product was installed properly.
My shower is beautiful. Thy did quality work.
The team did an amazing job. They were very respectful, protected and cleaned the area thoroughly and worked with my mom to get the handicap items in the shower perfect for her needs.
The Burlington office was a bit of an issue getting information back to me about scheduling the asbestos inspection which was a problem. And the person who scheduled the first asbestos appointment didn’t leave a clear phone number to call back. The second person was excellent. Talking the the office in Renton/Kent was Much more efficient & effective!
The work was fine despite the difficulties of poor construction they ran into
VERY PROFFESIONAL, VERY NICE GUYS
The quality of the materials and the style available was top notch.
Very professional and also friendly. The crew took pride in their work.
We felt the job was done well and in a timely manner. They did all they could to accommodate our needs.
End product (shower) looked very nice. Installers professional and courteous. Lead installer (Brent Blackwell) kept me informed before, during and after project completed.
Excellent installers, pleased with the walk in bath
The installation Cruise were very professional, courteous, friendly, and extremely detailed.