The shower walls and hardware are great. We expected better workmanship for the cost.

Very professional. Easy to work with. Fully explained the entire process.

Felt very confident that all would go well and it did. Only negative was the cost.

Fast, efficient, professional

Workmanship was excellant, friendly, very informative, fast, organized, and clean up was top notch

We love the quality and how Renuity stands behind their work as shown with their gaurantee.

Would definitely recommend Renuity for remodeling an outdated bath!

I’ve asked repeatedly for a final invoice for my tax records… not sure why this is so difficult.

Glad to have the tub converted to a shower, but disappointed with the installation process and the shower glass. Tools everywhere including in the unprotected sink, ladders leaning on walls, and hallway floor covering that left a lot of the LVP floor unprotected. Pics are available upon request. The “cleanup” just redistributed the mess all over the floors, and left a film all over the shower glass that we are struggling to get clean. The shower pan also has some sort of caulk or sealer remnant that looks like scratches from a ladder. We have been diligently working to clean up the pan and glass, and it looks a whole lot better now. Very disappointed to spend so much money and then have to have to wait so long for the installation and spend so much time cleaning up. Additionally, the shower glass doors are wobbly and hard to clean.

I would recommend Reunity. They did what they said they would do.

Wow! Such a wonderful home improvement. And the Renuity staff made it all super easy. Thank you.

Everything

The whole experience was good and professional

We are extremely happy with our new walk-in shower. The entire process was smooth and the installation team was professional , courteous, and efficient. The quality of the Kohler walk-in shower exceeded our expectations, and it has made a big improvement to our bathroom. We would definjitely recommend Renuity to our family and friends.

Very quick to schedule once we made a decision to move forward. Great contractor!! Timely, efficient and very professional!

The process was easy and quick! Our shower is exactly what we wanted. I highly recommend.

Could have explained about Hibrid Water Heaters, had you explained about their draw backs and inability to fully fill the tub with hot water even with an 80 gallon tank. I would have gone with a standard electric water heater. Am very disappointed with the water heater you chose for me.

Installation was a literal nightmare! Crew tried to caulk a gap so that the shower door would be plumb instead of making the WALL plumb. Then they tore the heck out of our newly installed crawlspace insulation and belly wrap getting to the p trap and just left it that way! Lastly they removed drywall from the exterior wall and failed to replace it before covering it up! They were out 2 times to rectify because the first call back they did nothing and called it a day.
Our son had to drag them down under the house and show them what needed to be done to cover the plumbing that was exposed to (possible freezing temps and burst pipes) Luckily our son also checked the wall with a camera and saw that they still did not replace the insulation. A violation of code!! What the heck! It’s just unacceptable! Manager Jason was hardly into getting anything done . Our son was the one that had to show them how to do their job. I wonder if you even think about the elderly people that can’t go under the house to check this stuff. Then to lie and tell us they put insulation in that wall when they did nothing. It’s **** poor service!

Customer service was excellent

Well organized with plumbers and electricians to get the job done

Excellent workers and final product Looks great

More expensive than other options so not sure about recommendations

Careful, clean work. Timely completion.

From our initial conversation with the representative at Costco to our sales and design person, Mitch, to our installation team lead by Michael and Craig, it has been a great experience.

Over all not the experience I was expecting no way will be two day installation!