Red Door Homes is very kind and very informational.

Very structured, RDH made this process easy for someone who’s had no experience being a homeowner like myself. Would recommend!

Natalie has been very helpful over the last 2 years. This has been a long time coming and she has always answered any of our questions and scheduled phone calls to discuss things in more detail. Natalie is very knowledgeable and has a lot of patience because we have had a lot of questions and have changed our minds several times. I would recommend her to anyone who is interested in going through this process.

Thie process has been seamless. Great experience!

Red Door Homes is great, and we have no complaints. They are diligent and handle everything, always staying on top of every detail. They are incredibly aware of everything going on. We are truly highly impressed by them and have no complaints.

They have people who work with you and make things easy.

In the right situation Red Door would be recommended.

We really appreciate the way that Red Door set up this process.

Felt like everyone involved was knowledgeable and no pressure.

Well. Cody Stalls. Who was are builder. Was absolute awesome. Couldn’t ask for a better builder professional. And he uses common sense. Which is hard to find now days. They gave him me which I was at the build sight just about everyday to wach the build. And I’m sure that’s not easy to be scrutinized every day.
When we started the build, he said he was gonna treat it like it was his own house and he did with a builder like Cody Stalls you have no worries. He works for Red Door. He treats it like it’s his own house being built. He takes personal care in it and I want to thank him and Red Door for doing such a great job.

The project is moving very quickly but Joe's communication has been great and the work has been of very good quality.

I have recommended, and as a matter of fact, somebody signed the paperwork based off my recommendations to purchase a home

I have loved the entire process so far. Feels like family. Nate, Steph and Carson are amazing!

This is a short response to a very long answer. Overall, I am disappointed in the timeline of our build and lack of communication about hold-ups that we may have been able to resolve much more quickly. We signed our agreement and left our deposit check at the end of May 2025. At our meeting to discuss the build with the GC in September 2025, March 2, 2026 was the projected completion. I realize that was an unlikely completion date and several challenges arose for the Red Door team that were out of their control. However, the lack of communication regarding what was slowing the process left weeks and months with no activity and no understanding of why. Our latest completion date (following communication of mid- April, mid-June and August 10th) is now mid-August - over 6 months behind. We fully understand that things happen, but believe we have been extremely patient considering the circumstances and now need the building completed so family with medical needs can still move in when we planned early in 2026 based on the timelines from Red Door.

Molly has been my go to person at the office and she is absolutely amazing. Very helpful and such a joy to work with. Chris is our builder and he has made sure to keep us updated on everything going on every step of the way. So far this has been an amazing experience and I could not have asked for any better people to work with.

I would recommend Red Door Homes to myself for building my second home . The entire staff was awesome. My builder was Joe whom I would request for my next home he was very informative and he replied to all of my texts and emails and answered or returned my phone calls.

Entire process was orderly and understandable

The process was transparent and we appreciated that.

Additional Communication

Additional Communication - We just want this process to move forward we have been working with red door for months and have just been stagnant. Every is either on vacation or doesn’t answer our calls. Our sales rep actually told us that she had been hanging up on my phone calls assuming I was spam for over a week. Pretty annoyed.

The entire team at the Raeford branch were extremely friendly, helpful, and transparent throughout the process. The GC Caleb sessoms was absolutely fantastic. Down to earth, knowledgeable, and put up gracefully with all our questions and concerns throughout the process as the first time home builders. Could not recommend them more as a team. Any issues in complaints that I had concerning the trades work, kaleb had already noticed it was in the process of having fixed.

The entire team is excellent to work with.

the process has been very easy,especially when living in one state and building in another.

JOE has been great. Answering all questions.

The entire process made building our dream home from start to finish was very good.

Alexis has been great. Smooth process. Well informed.

Everyone so far has dealt in a very professional manner. They seem knowledgeable in what we had to discuss. A very helpful groups of folks.

I am basing my opinion on one person, and that person is Alexis McGirt. I dealt with her the most, and she really helped me get through this process so far. I have not interacted with many of the other people—just her. Her service and the way she helped me were excellent. I would recommend anyone to talk to Alexis McGirt.

Job site kept very clean during the construction

Colby was very proficient and explained all my questions. I’m very pleased with today’s meeting.

Love the prompt service. They always return calls and go above and beyond helping.

I have been satisfied with everyone in the Winterville office. Dirt was delivered on 13 July and the surveyor put down the stakes for my house on 14 July. Can’t wait to get started. I want to thank everybody for all the help they have given me.

They make the process of building a home simple. I like that they handle everything and assist with all choices for the build.

The process between Red Door and the lender took way too long. Each blamed the other for paperwork delays. Problem is on both sides... The build process is going well after only a week!

Excellent easy process and prompt communication

Absolutely a first-class customer service process from start to finish.

Spencer is very responsive. Answers questions timely.

My builder, Mr. Walker Fann, was amazing—10 out of 10. He was very attentive and ensured any questions we had were answered, and any issues were taken care of. He was amazing during the entire process.

The team at Red Door-Clayton has been amazing! They pay attention to detail and have done a wonderful job walking us through each step of the process!

Our builder, Matthew Ardis, is the absolute best! Great attention to detail, very patient and informative. I think he cares about our house as much as we do. :)

I really enjoy the turnkey service and the app updating us on the progress of everything.

They were nice and attentive, let us look through the modeling center and asked questions. When starting the process, it was easy to understand with what each step entails and what needed to be done towards purchasing of the nouse.

Red Door Homes has exceeded my expectations to this point. Darren keeps me updated throughout the build. He has been great to work with and I would highly recommend him and the Red Door Homes team to my friends and family.

As it stands right now, I would very likely recommend Red Door Homes to a friend. I've had no problems.

I am about 79% through my build and so far my Red Door team has been very helpful and supportive. My builder (Josh) has been very responsive and actively addresses any questions are concerns I have.

So Far So Good.

Ease of picking out a plan and modifying the plan to meet our needs and wants.

Very easy process from start to finish. Carson and Natalie Edwards were fantastic

They started my home in January and were done by Mid May!

They were very willing to work around my plans that I had and tried to help make the home my dream home.

This is the best price I found after looking for a couple of months.