The entire team at the Raeford branch were extremely friendly, helpful, and transparent throughout the process. The GC Caleb sessoms was absolutely fantastic. Down to earth, knowledgeable, and put up gracefully with all our questions and concerns throughout the process as the first time home builders. Could not recommend them more as a team. Any issues in complaints that I had concerning the trades work, kaleb had already noticed it was in the process of having fixed.

The entire team is excellent to work with.

My builder has been very communicative and I'm really happy with the pacing of the project

the process has been very easy,especially when living in one state and building in another.

JOE has been great. Answering all questions.

The entire process made building our dream home from start to finish was very good.

The communication has been terrible, we get ignored when we ask questions and are met with attitude. We feel we are paying so much money and we are getting attitude, just for wanting to stay in the loop. This has been the most stressful and mentally exhausting expierence of our lives. We just want it to be over so that we can move in to our home, and try to fix the things that were done incorrectly, or just not done at all.

Alexis has been great. Smooth process. Well informed.

Everyone so far has dealt in a very professional manner. They seem knowledgeable in what we had to discuss. A very helpful groups of folks.

I am basing my opinion on one person, and that person is Alexis McGirt. I dealt with her the most, and she really helped me get through this process so far. I have not interacted with many of the other people—just her. Her service and the way she helped me were excellent. I would recommend anyone to talk to Alexis McGirt.

Job site kept very clean during the construction

Colby was very proficient and explained all my questions. I’m very pleased with today’s meeting.

Love the prompt service. They always return calls and go above and beyond helping.

I have been satisfied with everyone in the Winterville office. Dirt was delivered on 13 July and the surveyor put down the stakes for my house on 14 July. Can’t wait to get started. I want to thank everybody for all the help they have given me.

They make the process of building a home simple. I like that they handle everything and assist with all choices for the build.

The process between Red Door and the lender took way too long. Each blamed the other for paperwork delays. Problem is on both sides... The build process is going well after only a week!

Very easy process! Friendly staff. Awesome to work with.

Excellent easy process and prompt communication

Absolutely a first-class customer service process from start to finish.

Still in the early stages but going well. Kaleb has been great and keeps us updated.

Spencer is very responsive. Answers questions timely.

My builder, Mr. Walker Fann, was amazing—10 out of 10. He was very attentive and ensured any questions we had were answered, and any issues were taken care of. He was amazing during the entire process.

The team at Red Door-Clayton has been amazing! They pay attention to detail and have done a wonderful job walking us through each step of the process!

Our builder, Matthew Ardis, is the absolute best! Great attention to detail, very patient and informative. I think he cares about our house as much as we do. :)

Additional Communication

Additional Communication - We just want this process to move forward we have been working with red door for months and have just been stagnant. Every is either on vacation or doesn’t answer our calls. Our sales rep actually told us that she had been hanging up on my phone calls assuming I was spam for over a week. Pretty annoyed.