My husband and I were unsure about going with a larger-scale builder; we wanted a small-town feel, but they really provided a small-town feeling: they are kind, communicative, very on the spot, and have it all together. They get the ball rolling, which is very comfortable for the homeowner. They have great resources for the homeowner. I like knowing I have people to go to to ask questions and they are always available. They have a streamlined process. I like the app and once our house is in the process of being built, we will be able to see each phase. I hope all this continues through all our build.
Jeff and Eli are highly recommended. They will keep you updated with all information regarding construction.
The experience was flawless from start to finish! I was truly shocked at how smooth and easy the entire process was. Highly, HIGHLY recommend.
Be more transparent and more frequent communication.
The process has been pretty painless and smooth sailing so far; all of the staff have been very helpful and genuine in all interactions.
I like the professional of the team , communication and follow up.
From the very beginning of the process to the end, everyone we came in contact with were professional, personable, helpful, friendly, knowledgeable, and accommodating.
The process was very smooth and the builders were great. We were very impressed with Eli and Jeff. They went above and beyond. Rosanne was amazing as well!
So far everything has been awesome with the building process.
Everyone we've worked with at Red Door since our journey began has been phenomenal! They are all so good, it makes me want to work there.
Garrett was through and detailed. Communication was very good.
Friendly and knowledgeable staff. Listened to what I wanted and worked to make everything happen! I appreciate how hard everyone worked to make my dream house affordable.
It’s still early.
1- lack of transparency with the bank, asked repeatedly to be copied on all correspondence with United, they refuse.
2- have a teaser price like $120 sqft. However changes costs 3-4 times what the should. This is called buying work to lock in, then gouging for profit on any little change.
3- Custom homes but you can can’t ask for Delta fixtures….
Everything was great, efficient and knowledgable
Not enough colors to pick from with flooring cabinets and granite
Too many items not completed to a satisfactory level. Also, too many items left unrepaired that were mentioned and then planned to be repaired that never occurred.
They were so easy to work with. The process was super straightforward and went smoothly.
The Florence Red Door Homes team that worked on my build was great . They treated me great from the initial inquiry about the prospect of building a home all the way through the completed build. I would absolutely recommend this team for a dream home build. Everyone that I consulted with from the Florence office was great Nicole, Kim , Samantha, Preston and Michael were very helpful and knowledgeable about the process of building a home for a first timer like me. Thank you all for a great journey and a beautiful home!!!
So far we have loved the process! So many people have told us that building a home is very stressful and they're not wrong. But the staff at Red Door have made it fun! Their excitement for us has been the fuel we've needed to keep going when it gets stressful.
I would only recommend to someone who is interested in the least expensive home possible. There are not enough customization options.
Build was easy. Built alot faster than estimated. Kaleb was excellent. Was surprised to be handed the keys, was not informed of that in advance.
People were easy to work with and accomodating
Their customer service is A1. They made the process painless and actually enjoyable.
Their customer service is A1. They made the process painless and actually enjoyable.
I liked the friendly service and all our questions were answered and how we were walked through the process..