Pure Energy Group has been very responsive and timely to our minor glitches in our solar system and onboarding.
We have used Pure Energy for 4 different solar projects over the last 16 years and highly recommend them to others
They shined in their pricing. There were some solid communication issues. At the end of the day, I could only do the project because the price was right so if I had to choose between a great price and great communication, I'd settle for the price.
So far, I am very glad that I bought solar. We have already had one power outage and the backup battery allowed us to be the only person in our neighborhood to keep the lights on, the heat running, and the TV going. Lol. It’s nice to not have an electric bill. Pure Energy group is fantastic to work with. They are honest, loyal, respectful, and lovingly deal with their clients. Some of my friends that used other contractors we’re not as happy as I was. Those others that I talk to, and who share their experience with me, wish that they had purchased from the Same contractors that I did. One of them even asked for the contact information for Pure Energy group so that they could recommend a good company to one of their friends who was considering solar energy.
I’d give 4.5 if I could. Overall, they were responsive and handled any concerns we had. Panels are working well. Just had some concerns about the work of their subcontractor who reinforced our beams- wasn’t the quality of work we’d hope if we hired them separately.
Everyone involved was skilled, straightforward, and responsive to both the easier and odd aspects of our project. Our system has been in place for 8 months now, works beautifully, and I'm thrilled !
Very seamless process except for all the confusion caused by PGE and their terrible tracking system. Pure Energy Group did their best to cover for PGE's mistakes and poor communication process, but PGE is really a mess.
I appreciated all the answers to my questions before and after purchase.
I am likely to recommend them to a friend because of their quality work and honest service.
The crew that did the actual work out outstanding easy to work around and got the job done. That being said. Management, scheduling, the time line. pretty much anything that came out of the office was an absolute fiasco.
I'm not sure if I'd recommend them to a friend because I haven't had it long enough to be able to tell. The wintertime hours is when the power is most expensive.
It's been kind of rainy, and I haven't seen benefits of the solar besides the month.
They were personable knowledgeable not pressured good price and able to install on schedule
Pure Energy Group was very responsive.
Everything was great with my experience aside from one thing I still need to get ahold of them for. There was supposed to be included in our package and it was not.
I found Pure Energy Group to be professional and forthright in their services. They were able to develop a system that fit my needs and at a very reasonable price compared to others. I felt they were very responsive to my questions and were able to resolve any issues that arose during the process quickly.
Pure Energy Group did their own inspection of the installation work and caught the problems before anyone else could. They did the work well within the timeframes they estimated and they were available to make sure everything was running smoothly after the sale.
PEG was easy to work with and their price was about 60% of the bid I got from a national company. Installation took two days and they got the county and PGE in for their inspections and installing the net metering system in another week.
Great people. Very helpful.
We are very pleased with the work. The team was very good to work with--they went above and beyond. The only concerns were the delays in starting.
They have outstanding prices and outstanding installation. Quality control, touch-up painting, and final fixes were all done at no extra cost.
lack of communication
They are part of the local community and seem to take pride in that. Very competitive prices as well. I recommended Pure Energy to a family member and they were also very pleased.
They were open, welcoming and really responsive to communication.
great custom service, communications and overall they did a great job for us on our project.