Overall quality of work, on-time delivery, flexible to changes during the project, reasonable cost

Fantastic Company to work with - From the home office, to Patrick the project manager and their crew. Five stars on communication, reliability and performance. Highly recommended.

Workmanship and clean up was superb, but proactive communication at the beginning and throughout the project is an area for improvement.

After the Hardee board was installed, I noticed a chip on a batten revealing the white composite structure. Brian, our Sales Rep, came out to investigate and decided we needed a new batten, and it was replaced, good as new. Very satisfied with service after the sale.

I have been in my home since 1991. This experience with Mike and Preferred Home Improvement has been the best experience with contracting that I have ever had!! Mike and his office staff always answer and return calls promptly and professionally. I want to especially thank Mike and Patrick for overseeing the whole project. I felt totally secure knowing that they were keeping an eye on everything throughout the entire process. They were patient, kind, and professional.
My house looks absolutely beautiful and was done quickly and with high quality. His contracting staff always showed up and worked very hard!! An extra special thank you to them!!
This is how it should be!!
Thank you so so much!!

We had a wonderful experience with Preferred Home Improvement! They replaced and installed all of our windows and completely transformed the front of our home from stucco to Hardie board. The results are absolutely beautiful, and we couldn’t be happier.

From start to finish, every member of the team treated our home with great care and respect. The crew was courteous, hardworking, and incredibly attentive to detail. They kept us informed throughout the entire process and were always willing to listen to our questions and even adjust the scope when we requested changes.

At the end of each day, everything was thoroughly cleaned up, which we truly appreciated. It was clear they took pride in their work and genuinely wanted to make sure we were happy with the results.

Preferred Home Improvement went above and beyond to ensure we had a great experience. We highly recommend them!

Quality of work, fair price, dependability timeliness and work ethic- a great experience from quote to completion. We already had a 2nd project completed.

My wife and I had our home siding and our roof replaced by Preferred Home Improvement. We are so glad we chose them to do this work. The quality of work exceeded our expectations. We really enjoyed working with the sales consultant, Brian Houck. He listened to us, and delivered what we wanted. We really appreciate him laying out the options for us, letting us view how the house would look, and going forward with what we desired. The crews working on the house were fantastic! We had the work done in the late fall this year, and the weather was much colder than it was in past years. Every day they could work, they did. The much colder weather did not diminish the quality of work at all. I would recommend Preferred Home Improvement to anyone looking for siding or roof replacement work, without question.

Three different teams were sent to my home to install a sliding door, install windows and replace a deck. Each team had expertise in their area and worked smoothly and efficiently. Everything was completed professionally and the work was excellent! Each team talked with me during the installation and worked until I was satisfied with the final outcome. I highly recommend.

Preferred Home Improvement did a fantastic job on our home remodeling. They replaced the roofing, windows & sliding doors, insulated vinyl siding, stone veneer around the fireplace chimney, and installed a TimberTech deck. We couldn’t be more satisfied with the quality of work and professionalism of the crew. We have received a number of compliments from neighbors and even delivery people. We would highly recommend PHI to anyone interested home renovations and remodeling.

Preferred did the project well, on time, fast and good cleanup to boot. Good team work by the crew too.

We HIGHLY recommend Preferred Home Improvement!! Our home is everything we've dreamed of and more! Mike, Mike Jr and their team exceeded our expectations! Mike worked with us on every detail to help us make sure we made the right choices! We had the ENTIRE outside of our home redone by them. The siding, windows, doors, front patio & pillars, walkway, windows and deck (plus they extended it and did the A frame) and could not be happier! They were extremely helpful, knowledgeable and professional. The teams that came out to do the work were the best! They were hard working, friendly, professional and did an amazing job! Plus, they cleaned up each and every day! HIGHLY, HIGHLY recommend!! Thank you Mike, Mike Jr and your entire team for giving us our dream home!

They were really great, and they were wonderful to work with. They are responsive and good people.

On time, keeps the job site clean and the work is done to the customer’s wishes.

The workmanship, the quality, the expertise, and installation crew were excellent. The quality of the company is unparalleled.

Mike, our project manager, was excellent. The team of workers who came to the house were nothing but professional, organized and clean.

Additional Comments

Additional Comments - Great experience from start to finish. I would highly recommend Preferred Home Improvement.

Current Referrals

Current Referrals - I have mentioned Preferred Home Improvement to everyone I know who is thinking about doing work.

Recognized Excellence

Recognized Excellence - Mike was excellent and great with communication, which was huge for me.

Additional Comments

Additional Comments - It’s nice to get the product and professionalism

Preferred Home Improvement was professional, timely, and did the job exactly as described. When there were issues, they communicated well and addressed them.

Areas For Improvement

Areas For Improvement - Preferred Home Improvement did not fall short of my expectations.

Recognized Excellence

Recognized Excellence - I would like to recognize the owner for his exceptional service. He was top-notch.

We are very happy with the services provided by Mad City Windows & Bath. They were terrific!

Overall, we were extremely happy with all of the work done at our host post-tornado.

Recognized Excellence

Recognized Excellence - We are very appreciative of Mike Sr. And Mike Jr.’s guidance, support, and expertise in helping us get through this process.

Areas Of Satisfaction

Areas Of Satisfaction - The final product, especially the deck, really exceeded our expectations.

Additional Comments

Additional Comments - As stated earlier, we are extremely satisfied with all of the work done and wouldn’t hesitate to use PHI in the future.

Recognized Excellence

Recognized Excellence - Mike was great to work with as were all of the workmen at our job. I wish I knew their names to give them all a shout out.

Areas Of Satisfaction

Areas Of Satisfaction - the quality of work was excellent and I am a stickler for organization and neatness and every night the job site was left neat and orderly.

Areas For Improvement

Areas For Improvement - They didn't fall short in any area. This is the second job we have done with Preferred Home Improvement. They have been very good to work with, and I would highly recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most pleased with the end result. It is exactly what we were looking for.

Mike and his team were highly professional and a pleasure to work with. It is refreshing to work with a company that takes pride in their work and has outstanding craftsman.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the overall product, the level of workmanship, and the professionalism of their contractors on the job site. I was especially satisfied with the workers that were here on site and how hard they worked.

Recognized Excellence

Recognized Excellence - Mike, the owner, was fantastic. The carpenter, Rusty, that did our deck was outstanding. Igor, the team lead that did our siding, did great work.

Recognized Excellence

Recognized Excellence - The installers were so professional and meticulous in their work. They were true tradesman that were focused and took pride in their work.

Areas Of Satisfaction

Areas Of Satisfaction - Attention to detail and meticulous tradesmen that installed out new back patio door.

Additional Comments

Additional Comments - Overall a great experience from receiving our first quote from Mike to instillation day. On time, on budget and I would highly recommend Preferred Home.

Areas Of Satisfaction

Areas Of Satisfaction - The design and quality of the deck met my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with Mike, the owner. He took a personal interest and showed up on site to make sure the planning was properly done in advance before the job started, and dropped in while the job was going on.

Nice people, easy to work with, responsive to all my questions. We were very satisfied with the results. Mike offered suggestions and shared experiences. The cost was fair and more reasonable than others and there were no surprises. The job was done very timely. Highly recommend Preferred Home Improvement.

Areas Of Satisfaction

Areas Of Satisfaction - We were really happy with their responsiveness to calls and questions. Mike would check the job personally as well, which we appreciated.

Recognized Excellence

Recognized Excellence - Both Mike's made us feel really comfortable with the job they did.

Additional Comments

Additional Comments - Really happy with the way the house turned out. We have gotten many compliments on how nice it turned out.

Areas Of Satisfaction

Areas Of Satisfaction - Excellent customer service and communication

Very much so!

My overall experience with Preferred Home Improvement was outstanding. Mike D’Amario (owner) has a strong focus on quality and customer satisfaction, very fair and transparent pricing, and demonstrated excellent communication and flexibility throughout the entire project. He served as a thought partner, helping us make good choices and adjustments along the way. Finally, his employees were professional, friendly and trustworthy. Once the project was underway, there were zero delays along the way. We are thrilled with the outcome of our very large home project, which was a complete re-do of our home’s exterior.

Areas Of Satisfaction

Areas Of Satisfaction - Flexibility and communication throughout the project. Strong focus on customer satisfaction and quality.

This has been a great experience!!! Preferred was courteous and made sure that I was completely satisfied.

Areas Of Satisfaction

Areas Of Satisfaction - Communication was very good. The willingness to correct any and everything that was not exactly the way I wanted it.

Recognized Excellence

Recognized Excellence - Rashawn was extremely friendly and pleasant. Mike was outstanding.

Mike and his team did our major home renovation and we are thrilled with the results!! We had stucco removed and replaced with Hardie board, all new windows, doors, shutters, soffits, gutters and downspouts. We also added a front portico and pent roof over the garage. Mike and his team provided high quality workmanship and were extremely professional. It looks amazing!! I also appreciated their communication throughout the process. Some of the work needed to be adjusted as the project was in process and Mike was great at listening and incorporating our requests. 100% recommend Mike and his team for your next home project!

Follow Up

Follow Up - Mike and his team did our major home renovation and we are thrilled with the results!! We had stucco removed and replaced with Hardie board, all new windows, doors, shutters, soffits, gutters and downspouts. We also added a front portico and pent roof over the garage. Mike and his team provided high quality workmanship and were extremely professional. It looks amazing!! I also appreciated their communication throughout the process. Some of the work needed to be adjusted as the project was in process and Mike was great at listening and incorporating our requests. 100% recommend Mike and his team for your next home project!

Recognized Excellence

Recognized Excellence - Mike, yuri (window installer) both finish guys

Preferred Home Improvements does outstanding work. They go above and beyond to ensure the final product is exactly what we are looking for. The primary goal is to get exactly what you had in mind for the project. Their workmanship is outstanding!

Clean & Safe

Clean & Safe - They really excelled at keeping the job site safe and clean. We would give them a higher rating on this statement if possible.

Areas Of Satisfaction

Areas Of Satisfaction - We were most pleased with the ease with which we worked with the owners, the quality of their workmanship, their willingness to work with our design terms, and their interest in ensuring we had the best materials installed. They made sure the materials were installed correctly, so the final product was everything we hoped for and more.

Areas Of Satisfaction

Areas Of Satisfaction - The exterior of my house looks amazing. I receive compliments daily. We have new windows, roof, and Hardie board siding.

Preferred Home Improvement was extremely professional. They addressed all of my issues. They were always responsive when I had concerns or questions. I would highly recommend them. They were great to work with!

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my experience in the area of the general organization of how the project was conducted. They kept things clear while meeting schedules. They did what they promised they would do.

They are very professional, very down-to-earth, and I felt very comfortable with everyone that showed up. They showed up on time and came every day, weather permitting. We did have an emergency situation with bad weather overnight. We noticed water coming in after they had put siding up around the window. They were there at 7:00 AM to handle that before anything was damaged. We were very, very pleased from the beginning, middle, to the end.

Areas Of Satisfaction

Areas Of Satisfaction - I was very surprised at how punctual they were every day, and how consistent they were on the job. They worked really hard.

Areas For Improvement

Areas For Improvement - Preferred Home Improvement didn't fall short of any of my expectations.

Preferred Home Improvement respected my property and completed the job in the timeframe that I was told.

Areas Of Satisfaction

Areas Of Satisfaction - Preferred Home Improvement met/exceeded my expectations because the timeframe was right on target.

Quality Of Workmanship

Quality Of Workmanship - The crew was incredible - worked through a very harsh winter and did a phenomenal job

Schedule

Schedule - Even with some additional changes that we added in they still finished on time and within budget.

Recognized Excellence

Recognized Excellence - The crew that did the siding were awesome. And Mike and Mike were always there to guide us. I have recommended preferred to everyone I know that is looking for siding

Areas Of Satisfaction

Areas Of Satisfaction - All of them. They even communicated with my electrician directly to make sure that they were not stepping on one another. It made it easy for me.

Areas Of Satisfaction

Areas Of Satisfaction - They met all areas of my expectations.

Mike and the PHI team were amazing to work with and paid very close attention to every detail of our multifaceted home project. We love the creativity in their craftsmanship and the new look of our home. We can’t wait to work with them again!

Recognized Excellence

Recognized Excellence - Rusty did an amazing job customizing our project with enhanced trim work.

Areas Of Satisfaction

Areas Of Satisfaction - Mike was great to work with and got back to us quickly. When we did have a problem it was dealt with very quickly.

Areas Of Satisfaction

Areas Of Satisfaction - They met all of my expectations.

Areas Of Satisfaction

Areas Of Satisfaction - They met my expectations in all areas.

We had been waiting over 4 months for another company to get started on our roof. We had given up on them and started contacting other companies, 2 of them didn't return calls for estimates. But PHI did and asked me some questions about our needs and scheduled an estimate in 2 weeks. After the questionnaire was reviewed and noted that we had some leaks. Mike from PHI reached out and came over the next day for the estimate. They were several thousand less than our original quote. Rain forecast for the end of the week so they scheduled for the next week. But when the forecast changed they came before the end of the week and finished the job in 7 hours. We could not have asked for better service, we highly recommend preferred home improvement.

Recognized Excellence

Recognized Excellence - Mike D'Amario

I was impressed with everyone I worked with, from the person who did the estimate, the man who did the work and the office staff. They stand behind their work and the repair I had done was better than the original. I would use them again anytime.

Recognized Excellence

Recognized Excellence - Mike and the owner

Recognized Excellence

Recognized Excellence - The communication from the beginning (before the contract signature) and after the installation was truly excellent

Additional Comments

Additional Comments - The Preferred Team was one of the best that I’ve worked with for home improvements. I’ll buy from them again and refer to friends!!!!