This was an expensive remodel so most of my friends and relatives couldn't afford it.
Shower walls are beautiful.
Send the correct parts with installers.
They are very professional and experienced
The salesman who came to the house was very knowledgeable and helpful when it came to selecting materials for our shower. He was aware of our budget and didn’t try to sell us thing we didn’t need.
Final product was okay. Installers did not seem to care about quality of installation.
There is a lack of communication between the office individuals and the salesperson. Too many cooks in the kitchen.
also, this is our 2nd installation of a new shower and the work crew were a bid messy.
Wonderful product, organized and polite employees
Glad to have the tub converted to a shower, but disappointed with the installation process and the shower glass. Tools everywhere including in the unprotected sink, ladders leaning on walls, and hallway floor covering that left a lot of the LVP floor unprotected. Pics are available upon request. The “cleanup” just redistributed the mess all over the floors, and left a film all over the shower glass that we are struggling to get clean. The shower pan also has some sort of caulk or sealer remnant that looks like scratches from a ladder. We have been diligently working to clean up the pan and glass, and it looks a whole lot better now. Very disappointed to spend so much money and then have to have to wait so long for the installation and spend so much time cleaning up. Additionally, the shower glass doors are wobbly and hard to clean.
The whole experience was good and professional
Our new Kohler shower is beautiful. We love it!!
Great experience, from first visit through project completion.
Outstanding work from start to finish!
Very good quality of work and product.
I would definitely recommend this company to anyone looking to redo their shower or bathtub. Everyone from sales to install and in between were a pleasure to work with. Cesar V. & James W. kept everything clean during the install. They were friendly and professional. I was impressed with how they cleaned up everything after the job was complete. You couldn’t tell they had even been there except for how beautiful my new shower is. I’m very happy with my decision to use this company and you will be to.
The installation team were top notch on politeness, kindness and keeping things clean. But when they left, upon careful examination of 'just looking at the enclosure', it was obvious to me that it's crooked. Not square, left side is higher than the right side. We have the 'white brick pattern'. It WAS PROVEN the following day when the firm Renuity hired to install our glass came in to measure....they used a green laser beam device made by Milwaukee and said: the left side is one quarter inch higher that the right side. That's why in the five foot wide shower I will see for the rest of my life the pattern is going downhill! Oh yeah, I paid over 22 grand for this.
My new bathroom looks much nicer and more functional than the old version.
Friendly, professional, efficient, clean….What’s not to like?
Installation was very well done. Colby and his partner took care to make sure my floors wouldn't be damaged. Respected my house.
The quality of the job was amazing and it was done in two days.
It took 6months to get started but when they got it together it went smoothly.
Adrian and Alex were very nice and respectful. They arrived on time and always gave me at least a half hour notice before arrival
They also treated each other so well
The cleanup They did was excellent, more than I expected . The showers are beautiful and work perfectly. I couldn't have had a better experience!!!
I was pleased with the knowledgeable and friendly staff that made it easy to purchase from start to finish.
The sales crew was very professional. They answered all my questions.
The. Excellent work that was done and keeping me informed
When I first expressed interest they got back to me within a couple of minutes and I soon had an appointment with a sales rep within a few days. The work was just as advertised and I am very happy with the final project. I am looking forward to a shower that fits our changing needs and is easy to clean.
The tub was installed and we were given clear instructions
The finished product is all that I expected it to be. Definitely an improvement over the old tub. Now a fresh modern look. In addition to addressing our safety concerns.
The installers arrived on time. There was a defective part so the job couldn't be completed. They weren't gone 15 moinutes until my [phone rang with information that the defective part was re-ordered with a rush deloivery and a return appointment was made at that ime. All is well.
I am thrilled with the shower. It is beautiful with impeccable workmanship. However it took3 full days to complete, as only one workman was present.
Also, I was not told by the sales staff that my glass doors were custom and would take additional time to install. This was disappointing and I feel dishonest. That is why I would not be able to recommend your company without reservation.
Introduction was very thorough. Installation took less time than I thought.
Friendly and did great job.
Sales consult, install, communication and product deserve top reviews.
Excellent results.
Good advance communication.
I am being overly generous with a 6. My wife wanted it to be a 4. So, no recommendation based on our disappointment and dissatisfaction.
Not a great experience
Nice product
The bath tub has wonderful features.
They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.
2 day install promised but li took 2 weeks further istallatiom.
1) Never got what was in contract teak seat polished silver hardware. 2) Awaken 2 in 1 multifunction Polish silver finish does not work right it's in a non functional state. 3) inconvenience check of 250.00 was promised by Ismael Flores never received.
Quality speed of install and materials was great. A little more expensive than I thought.
From my sales person to my project manager to the guys that installed my shower, everything was professional and to my satisfaction
I would recommend Renewity to anyone. I think the price was reasonable and the terms were fine. But the installers were maybe a 12 on this scale. Adrian and his helper Alex were terrific. Knowledgeable, familiar with the product, knew what to do when there were surprises. They made great suggestions, were nice, polite and very helpful. They cleaned up beyond what we expected. He even drove back to our house a few days later to put the non skid treatment on the pan. Yes, I'd recommend!
Everything was smooth like butter!
The only reason why I did not give a 10 in this category was because construction/install was delayed a week and really pushed us up to the wire for when we were planning to go out of town. Fortunately, all was finished and in place the day before we left.
meet schedule date with customer keep them informed with any issues
Everything from initial in-home sales rep to final j stall was exceptional.
Very satisfied from sales through finished product. Great company communication