The installers arrived on time. There was a defective part so the job couldn't be completed. They weren't gone 15 moinutes until my [phone rang with information that the defective part was re-ordered with a rush deloivery and a return appointment was made at that ime. All is well.

I am thrilled with the shower. It is beautiful with impeccable workmanship. However it took3 full days to complete, as only one workman was present.
Also, I was not told by the sales staff that my glass doors were custom and would take additional time to install. This was disappointing and I feel dishonest. That is why I would not be able to recommend your company without reservation.

Introduction was very thorough. Installation took less time than I thought.

Friendly and did great job.

Sales consult, install, communication and product deserve top reviews.

Excellent results.

Good advance communication.

I am being overly generous with a 6. My wife wanted it to be a 4. So, no recommendation based on our disappointment and dissatisfaction.

Not a great experience

Nice product

The bath tub has wonderful features.

They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.

2 day install promised but li took 2 weeks further istallatiom.

1) Never got what was in contract teak seat polished silver hardware. 2) Awaken 2 in 1 multifunction Polish silver finish does not work right it's in a non functional state. 3) inconvenience check of 250.00 was promised by Ismael Flores never received.

Quality speed of install and materials was great. A little more expensive than I thought.

From my sales person to my project manager to the guys that installed my shower, everything was professional and to my satisfaction

I would recommend Renewity to anyone. I think the price was reasonable and the terms were fine. But the installers were maybe a 12 on this scale. Adrian and his helper Alex were terrific. Knowledgeable, familiar with the product, knew what to do when there were surprises. They made great suggestions, were nice, polite and very helpful. They cleaned up beyond what we expected. He even drove back to our house a few days later to put the non skid treatment on the pan. Yes, I'd recommend!

Everything was smooth like butter!

The only reason why I did not give a 10 in this category was because construction/install was delayed a week and really pushed us up to the wire for when we were planning to go out of town. Fortunately, all was finished and in place the day before we left.

meet schedule date with customer keep them informed with any issues

Everything from initial in-home sales rep to final j stall was exceptional.

Very satisfied from sales through finished product. Great company communication

The whole process

They were professional, on time and very hard workers.

The installers were very courteous and helpful. They did an excellent job!

We purchased out shower remodel in January and were told it would be about 4-6 weeks. Then after 8 weeks of not hearing anything we called and were told that there had been a change in staffing and it would be done right away. It was then another month and a half before they began the install and we are still not finished. They are supposed to come and put in the glass next week - five months after we agreed to do the job.

If you’re looking for a conversion to a walk-in shower, this is a good vendor. I still think these conversions are a bit pricey.

Adrian & his helper Alex were both polite, careful & thorough. Very conscious

Prompt, pleasant, very neat and tidy. The best experience.

My installers Colby and Javier were outstanding. They were punctual and worked in the background so as not to disrupt my routine. I wholeheartedly recommend this company and installers to those considerating walk in showers.

Professionalism, responsiveness, quality of work.

After having to threaten to cancel because of the seat not added to the finance, we f got the seat. We received inferior material for the shelves, to make up for your loss of the cost of the seat. If one of slip we will cut ourselves. Plus the shelf is was suppose to be a niche and not a protruding shelf.

Everyone was wonderful from start to finish. I would definitely use your services again.

The look of finished product is great.

The people were great. I would give a ten if it could have been done quicker between ordering and installation. In addition the price was quite high.

We are thrilled with our new tub to walk-in shower conversion. The installation crew was knowledgeable, courteous and careful. It was a little pricey however I think the quality of the work is worth it!

Your shower head rotates much too easily, more so than the adjustability of the individual parts of the shower. This makes using the free shower head tricky. No manual has been provided that would describe how to adjust the shower heads rigidity! Certainly this has been considered and the appropriate manual has been produced but not provided.

Our installer, Ceasar, was fantastic. Both guys were great workers. They did a fantastic job on our shower..

Speed and finish

Very professional installation. Workers very professional, very personable, kept area clean as they went along, dedicated.

The shower seat was installed higher than what was agreed to. Was told the building codes could not allow it to be put any lower, but the Pima County Arizona building codes would have permitted it to be lowered more.

Very pleased with the workmanship and the final product

The gentleman who installed our shower were easy to have in our home.

Very professional in their install

Floor bottom of Shower is slippery. Despite the workmen's best efforts there is a lot of dust throughout the house.

They always stayed in touch and took great pride in their work,

Everything was installed in a professional manner. Installers arrived when they said they would. They worked diligently for two straight days and everything was clean and dust-free when they left.

The price was way to high for what was installed.

Our installer worked quietly, efficiently and was as clean as possible.

Very high price