Everything was excellent

The LuxStone is high quality and the installation process was done professionally by highly qualified people who know what they are doing. And the process was completed in two days!

We were supposed to get an anti-slip bottom and it is not. Dangerous for folks our age.

We are very happy with our new shower. Entire team was professional and on time. The two people that we worked with directly were outstanding (the salesman and the installer). Easy to work with and great results.

Tub leaks on bottom seal. O one has called to ask if job is okay

I am not certain what happened except that the primary lead for the project came down with an intestinal issue on the second day. That meant that another lead had to come in and cover for them. The changing of the guard was not the deal breaker, but what they told me would be an eezy peezy job was not the case. They had to take the door and door jamb out as well as the toilet. The walls were marred as well as the wood floors. They did not cover the floor with anything, but they did cover the work area. I am now finding out that what was used to try and fix the floor did not work and the bathtub is not lined up properly. The top of the tub is tilted to one side causing the water to pool in the corner. Also, I have looked everywhere in the contract or at least the paperwork that was given me and I cannot find a number to call for customer service. The door was replaced and the door jambs were fixed as well as the marred base boards. I thought the floor was okay, but as the days rolled on the scarring appeared again. Then when I took a shower days later is when I found the pooling issue. Really for $26,000, the job should have been perfect. I would also love to have a customer service number to call, and should have been given when all was done. I was also supposed to get a copy of the sign off sheet, which I never did.

Very good work !

I liked the quality, good craftsmanship, experienced workers, and the final outcome.

I would certainly recommend the two young men (Adrian and Alex) who installed our two showers. They displayed an excellent work ethic, polite and focused for a quality outcome. It was refreshing to observe them never taking a 'smoke break' and not talking on a cell phone clutched between the cheek and shoulder like so many other laborers I've seen in this community. Also, Adrian called me every day to let me know when he was departing from Tucson and the arrival time at my home.

Your team called to advise what time they would arrive; and they were exactly on time. They were efficient, courteous and went beyond installation: I told them I planned to remove the bathroom door and they removed it for me and stored it in the garage. They hung the shower curtain. I had trouble with hot water and they checked the water heater for me. They cleaned up and stored their equipment. The second day -- they cleaned up completely; left everything nice and neat.

All phases of the process to decide to utilize this organization were covered exceptionally from the beginning to the finished product. Negotiations were excellent and finalization was not a problem at all to get what we wanted at a fair and respectful price. We would. definitely recommend this organization.
Vic and Carol👌👍😀

This was an expensive remodel so most of my friends and relatives couldn't afford it.

Shower walls are beautiful.

Send the correct parts with installers.

They are very professional and experienced

The salesman who came to the house was very knowledgeable and helpful when it came to selecting materials for our shower. He was aware of our budget and didn’t try to sell us thing we didn’t need.

Final product was okay. Installers did not seem to care about quality of installation.

There is a lack of communication between the office individuals and the salesperson. Too many cooks in the kitchen.
also, this is our 2nd installation of a new shower and the work crew were a bid messy.

Wonderful product, organized and polite employees

Glad to have the tub converted to a shower, but disappointed with the installation process and the shower glass. Tools everywhere including in the unprotected sink, ladders leaning on walls, and hallway floor covering that left a lot of the LVP floor unprotected. Pics are available upon request. The “cleanup” just redistributed the mess all over the floors, and left a film all over the shower glass that we are struggling to get clean. The shower pan also has some sort of caulk or sealer remnant that looks like scratches from a ladder. We have been diligently working to clean up the pan and glass, and it looks a whole lot better now. Very disappointed to spend so much money and then have to have to wait so long for the installation and spend so much time cleaning up. Additionally, the shower glass doors are wobbly and hard to clean.

The whole experience was good and professional

Our new Kohler shower is beautiful. We love it!!

Great experience, from first visit through project completion.

Outstanding work from start to finish!

Very good quality of work and product.