The installers arrived on time. There was a defective part so the job couldn't be completed. They weren't gone 15 moinutes until my [phone rang with information that the defective part was re-ordered with a rush deloivery and a return appointment was made at that ime. All is well.
I am thrilled with the shower. It is beautiful with impeccable workmanship. However it took3 full days to complete, as only one workman was present.
Also, I was not told by the sales staff that my glass doors were custom and would take additional time to install. This was disappointing and I feel dishonest. That is why I would not be able to recommend your company without reservation.
Introduction was very thorough. Installation took less time than I thought.
Friendly and did great job.
Sales consult, install, communication and product deserve top reviews.
Excellent results.
Good advance communication.
I am being overly generous with a 6. My wife wanted it to be a 4. So, no recommendation based on our disappointment and dissatisfaction.
Not a great experience
Nice product
The bath tub has wonderful features.
They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.
2 day install promised but li took 2 weeks further istallatiom.
1) Never got what was in contract teak seat polished silver hardware. 2) Awaken 2 in 1 multifunction Polish silver finish does not work right it's in a non functional state. 3) inconvenience check of 250.00 was promised by Ismael Flores never received.
Quality speed of install and materials was great. A little more expensive than I thought.
From my sales person to my project manager to the guys that installed my shower, everything was professional and to my satisfaction
I would recommend Renewity to anyone. I think the price was reasonable and the terms were fine. But the installers were maybe a 12 on this scale. Adrian and his helper Alex were terrific. Knowledgeable, familiar with the product, knew what to do when there were surprises. They made great suggestions, were nice, polite and very helpful. They cleaned up beyond what we expected. He even drove back to our house a few days later to put the non skid treatment on the pan. Yes, I'd recommend!
Everything was smooth like butter!
The only reason why I did not give a 10 in this category was because construction/install was delayed a week and really pushed us up to the wire for when we were planning to go out of town. Fortunately, all was finished and in place the day before we left.
meet schedule date with customer keep them informed with any issues
Everything from initial in-home sales rep to final j stall was exceptional.
Very satisfied from sales through finished product. Great company communication
The whole process
They were professional, on time and very hard workers.
The installers were very courteous and helpful. They did an excellent job!