VERY expensive compared to other choices
I had the very best service in installation and Luis and Sabastion could not have been more considerate and accommodating and always with a smile
I am very satisfied with installation and appreciate Luis going over all the workings of my tub
I highly recommend Renuity be sure to ask for Luis and you will not be disappointed
So far, everything has been as promised from the beginning.
The installation was done very well by Lester and Dawn.
Thank you to all involved in this process. It was a good experience.
I still can't use, have no shower doors
The workmen were both very professional and conscientious about keeping the area clean. They were also knowledgeable in the placement and installation of the product.
Iโm getting surveyed and the job is still not done and has been a disaster
Good presentation of configurations, materials, and craftsmanship
The guys really cared about the fight moshes work and the were all very nice
I had no choice but to use your service to get Luxstone. But the process was horrible and months later Iโm still fixing your sloppiness.
Tim, the installer
Everything was excellent
The LuxStone is high quality and the installation process was done professionally by highly qualified people who know what they are doing. And the process was completed in two days!
We were supposed to get an anti-slip bottom and it is not. Dangerous for folks our age.
We are very happy with our new shower. Entire team was professional and on time. The two people that we worked with directly were outstanding (the salesman and the installer). Easy to work with and great results.
Tub leaks on bottom seal. O one has called to ask if job is okay
I am not certain what happened except that the primary lead for the project came down with an intestinal issue on the second day. That meant that another lead had to come in and cover for them. The changing of the guard was not the deal breaker, but what they told me would be an eezy peezy job was not the case. They had to take the door and door jamb out as well as the toilet. The walls were marred as well as the wood floors. They did not cover the floor with anything, but they did cover the work area. I am now finding out that what was used to try and fix the floor did not work and the bathtub is not lined up properly. The top of the tub is tilted to one side causing the water to pool in the corner. Also, I have looked everywhere in the contract or at least the paperwork that was given me and I cannot find a number to call for customer service. The door was replaced and the door jambs were fixed as well as the marred base boards. I thought the floor was okay, but as the days rolled on the scarring appeared again. Then when I took a shower days later is when I found the pooling issue. Really for $26,000, the job should have been perfect. I would also love to have a customer service number to call, and should have been given when all was done. I was also supposed to get a copy of the sign off sheet, which I never did.
Very good work !
I liked the quality, good craftsmanship, experienced workers, and the final outcome.
I would certainly recommend the two young men (Adrian and Alex) who installed our two showers. They displayed an excellent work ethic, polite and focused for a quality outcome. It was refreshing to observe them never taking a 'smoke break' and not talking on a cell phone clutched between the cheek and shoulder like so many other laborers I've seen in this community. Also, Adrian called me every day to let me know when he was departing from Tucson and the arrival time at my home.
Your team called to advise what time they would arrive; and they were exactly on time. They were efficient, courteous and went beyond installation: I told them I planned to remove the bathroom door and they removed it for me and stored it in the garage. They hung the shower curtain. I had trouble with hot water and they checked the water heater for me. They cleaned up and stored their equipment. The second day -- they cleaned up completely; left everything nice and neat.
All phases of the process to decide to utilize this organization were covered exceptionally from the beginning to the finished product. Negotiations were excellent and finalization was not a problem at all to get what we wanted at a fair and respectful price. We would. definitely recommend this organization.
Vic and Carol๐๐๐
This was an expensive remodel so most of my friends and relatives couldn't afford it.
Shower walls are beautiful.