The product was as expected and described by the salesperson - thank you for that. Very professional installation with no surprises.
Both the sales process and the installation was done professionally. The actual product looks beautiful.
Everyone we dealt with was very professional and focused on completing our project
It took 4 months to complete job after patio was installed customer service is terrible and they don’t communicate they measured incorrectly then ordered the wrong replacement color didn’t even order the screens and it took another 2 weeks for them they took the final payment even though the job was not completed
Great product.
We had some issues but were addressed.
Quality and craftsmanship of the work.
The simplicity of the lines, quick, easy and professional installation are a few things I love about Patio Enclosures. I truly feel as if I have a new room on my home and I know I’ll get tremendous use out of it. Several neighbors have already commented on it after walking or driving by.
It'll be great to sit out without the bugs.
It was time. Time to get rid of the screens. Each home show we would get estimates. Get information. This time we went and had it completed. We cannot be happier.
Do not use Patio Enclosures. Ask their attorney.
Good workers.
Pricing options
No issues with the product, but your scheduling department was terrible. Your installation team was even worse. Took over 4 months to get the job completed satisfactorily.
Just love the product. Was considering screen or vinyl but so glad I went with glass.
Very efficient and pleasant.
Several neighbors have asked for your contact info after seeing my new windows/
We are really not satisfied with the enclosure because it is very cold inside now and in the summer it gets very hot inside. We were not warned about this!!!
The installers removed our screen room and installed our new patio enclosure all in one day. Unfortunately the weather turned cold and we haven’t been able to use it yet.
Professional work, done on-time and on-budget.
👍🏻👍🏻👍🏻👍🏻
Communication, problem solving and attention to detail.
Communication was great. Carmen kept me in the loop at every step. In addition, turnaround time was quick. Lastly, I love the quality of the product, my patio looks so much better than before.
Quality issues with the glass and the upper window trim had some notches cut into it. These notches were filled with caulking? These should be replaced.
The glass issue is fingerprints,dirt,smuges inside the glass panels.
Excellent product. Can easily update to full glass.
Good quality work, good price and excellent installation.
Untimely and difficult to get in touch with. Install team was given a different sketch than our agreed upon project. Door is poor quality and gets stuck when opened.
Responsive to specific requirements
Quality product
I loved everything about the project!
The patio that was enclosed is absolutely gorgeous !!!, I am so glad that I got the work done. I know it won’t warp, and I don’t have to worry about having wood that over time would began to look worn.
The sales person Kim Ciolkosz was very kind she explained it to us in a way we can understand very clearly
The work was great. The work guys were great. Communication great.
We have had a horrible experience working with Patio Enclosures. The office communication and lack thereof lead to a project that should have been completed in August 2025 to be drawn out until the end of January 2026. The cost well outweighs the value at this point. It has been nothing but frustration trying to get the project completed.
I don’t think the salesperson was as honest as he should have been about the impacts of the decision around a 4 season and a 3 season. I was not aware of the internal icing issue upon purchase. I know it wasn’t his preference but had that been told to me I may have made a different choice.
Workmanship was good. The installation was great. However sales and front of the office experience was not.
Nice people
It took almost a year to build, with many phone calls never returned. We finally escalated to the CFO to get anything done.
I have been very unhappy with trying to reach someone in the company for follow up
Patio Enclosures went out of their way to make me happy ! After installation, they omitigated a design miske I ASKED FOR (and they warned me about) at NO CHARGE TO ME
Improve communications with office staff. Left messages with no call backs.
Overpriced
It’s been three months and we’re still having problems.
Horrible experience. Took almost 9 months to complete. They cut an electrical wire to our light switch. One screen was jammed in, it is unusable. They had concrete delivered from 3 hours away. They dumped concrete in our woods. They measured our wing windows wrong. On top of all of that, Our contact "left" the company mid way thru the project.
The porch is beautiful and the company was professional and easy to work with.
Everyone connected with the project was very professional and helpful and did a great job.
Everyone is professional, helpful, & friendly.
The screened room is of high quality
We are very satisfied with the final product
Our original installation had to be rescheduled because the wrong material was ordered. The reorder took about 2 weeks so the second installation date occurred during a very cold and extremely windy day. As a result, there has been leaking probably due to the caulking. Patio Enclosure did respond to our complaints and offered to come right out to fix but with the extreme cold we were experiencing we requested to wait til spring and warmer weather; to which they agreed.
Communication throughout the project was not good. I found myself having to reach out and ask too many times for updates on inspections, work to be done, etc. Subcontractors did not do quality work, as I had to have Patio Enclosures come back out to remediate their poor work on 4 separate occasions. These defective works should never have happened for the amount of money I paid for the work, and I should never have had to inspect and report them to get them remediated. Patio Enclosures should have had quality inspections on their work.