The process from initial contact, scheduling of appointments, measurements, and contracting, to installation is seamless. The product is very high quality; the installation crew is knowledgeable and skilled; and communication is ongoing and up to date throughout the process.

The quoted price was raised after the contract was signed. I feel the support structure for the roof was significantly overbuilt. The support structure for the LVL was from the ground up with it's own footing. It would have been much easier and cost effective to open the wall and put the support on the actual foundation of the house.

It turned out beautiful and took almost 2 months to complete.

The sales and installation team are great members to work with and do their best to work with you.

Love the product and installation went smoothly.

Paul was very professional. Worked efficiently and with provisional style.

Everything went great
The installation and worker
And answered all my questions

The whole idea of the screen on the porch was to be able to sit out back without bugs. We have bugs. For over $15,000 weeks should not have bugs.

I could not be happier with my sunroom. Patio enclosures did an amazing job turning lmy patio into a beautiful 3 season sunroom. The quality of the materials is great and I love having my windows open so I can get a nice cross breeze from my screen windows. My husband and I are blown away by how beautiful our sunroom is and the whole team was great from start to finish.

My enclosure is still not complete I called sent photos and I haven’t heard from them so I am not pleased as of yet

Expensive for the product. Wanted double pane windows but too expensive

We are very happy with Patio Emclosures - from design consultation through completion. They handled an installation snafu quickly, which is important because “things happen.”

The service from the from office to the field was excellent. I love the open communication with the contractors who did a professional job in building the Sunroom.

I have recommended to friends already and sent pictures . They mentioned that they would consider Patio. Enclosures as a home improvement project

We couldn’t be happier!

Thay show up on time and did what they said they would do

All individuals were very professional and excellent communicators.

Quality and install was excellent.

I would not recommend Patio Enclosures to anyone!

Fabulous product! Excellent customer service all around! From sales to installation!

Quality of the material

Sales staff should not recommend product options that installers know to be incompatible (specifically matching touch-up paint).

Process went pretty smoothly

It was a very professional build and looks great

I LOVE LOVE LOVE the outcome

Your communication was very poor from the salesman that promised the world to get the business and didn’t deliver to the office people that could not be reached because of non-working phone numbers. The only way I could reach this company was to call and pushing the new customer buttons. The one thing I give them credit for is the workers in the field were great.

One screen does not fit tightly

I’m very happy with the professionalism of the company

I’ve seen other patio enclosures, but this company by far has the best quality and design.

Very impressed with the service and workmanship.

The installation process was fine, but It's too early to see how amazing it will be when we use it.

The material is better than the other rooms I've seen

Remind prospective customers about the amount of work required to install shades if the support posts are not square. Also, have at least 1 person on the installation crew who speaks English.

The frames of the enclosure were scratched, dented and nicked. We were told that this happens in shipment. Screens were creased and loose in the frames. Installers tried to touch up the nicks but the paint did not match. The screens have been fixed and some paint touch was done but they ran out of paint and said they would be back. It has been a couple of weeks and they have not returned.

The salesperson was very knowledgeable and detailed. Unhurried.

The product was excellent. The company needs to get it's act together.

The enclosure is beautiful. The whole team did a great job.

The whole process with Patio Enclosures was very thorough and professional. Enrique, who was at our house helped us design our enclosure and pick out the materials that would be best for us!From the

I do recommend Patio Enclosures. We are very happy with our completed project. I just wish we had done this project earlier.

We are extremely pleased

Good product at a decent price.

Absolutely. Neighbors whether walking or driving we have seen looking, pointing, or even slow down driving by. In our new construction community, I've even seen the builder agents driving customers on their golf cart point out our home 😄

Patio Enclosures is currently incapable of making or honoring previous / existing commitments to in progress builds. Occasionally get calls / texts, but no one is willing to step up and pick up the ball to actually get things going. Lots of talk, no actual progress.

Been told we're "top/1st priority", but we're just one of too many "top priorities", resulting in no actual progress.

Initial 2 months went by with nothing being designed / ordered, until we complained after patiently waiting to get the initial build submitted to the factory. If we didn't speak up, there would continue to be zero progress. After raising alarms, your local team finally put us on the fast track, lasting only a couple of weeks at the most. Since then, things went back to zero priority -- orders that were supposedly put in never happened as previously committed / scheduled, and LIP SERVICE and TOTAL INACTION became the remedy.

Anyone with our similar experiences with your company would find it impossible to rate your company more positively. If your rating scale allowed it, we would rate your company LOWER than the current rating. We would never wish this experience on any of our friends.

This is a very good strong product. I am looking forward to use it year round.

It appears that Patio Enclosures has stopped servicing the state of Florida and no one will answer the phone or e-mails!!

From the initial planning of the project to its eventual completion, Patio Enclosures provided regular communication and welcomed whatever questions I might have had in such a way that made evident the company's very personal concern that I be comfortable with my decision to add a screen room to my home.

OUTSTANDING WORKERS. MR. KRAMER IS AN OUTSTANDING LEADER.

It added a whole room to my house. I know we will enjoy it year round and it added value to my property. It’s the talk of our neighborhood!

Very responsive

Billing practices lacking in definitive accuracy and a fully disclosing transparency, even after multiple requests to clarify/itemize costs as billed; staff too often inaccessible, neglectful and/or unreliable/inaccurate; generally poor communication, lacking in timeliness or signs of genuine concern for achieving customer satisfaction; inadequate, perhaps even deliberate, multiple referrals to others in the hierarchy who can actually exercise the agency necessary for any reasonable resolution of the ongoing issues/complaints.