The installer Luke, was a real craftsman and did an excellent job of making some areas that were not plumb or level look good with white coil stock that he bent to fit on site.
I am very impressed with your business model, product and service. The ability to finance this project was instrumental it enabling us to prepare for Autumn and winter. The craftsmanship of the enclosure is fantastic and your installation team were both professional and personable.
Nice experience. They showed us on time and clean after installation of my patio enclosure.
I think having put a new team in place for the region is the best thing you could have done, at for now as far as I can tell.
All of the representatives (sales, planning, construction, followup needs) were very professional and easy to work with.
Everyone was easy to work with and were knowledgeable about the products
I'm very pleased with the end results. The new patio enclosure has really enhanced my back yard and house in a spectacular way. The new patio has raise the look of my house to an entire new level.
The workers were on point. Cleaned up after themselves and I was very impressed with the way they handled each piece of material. It was great from start to finish.
beautiful patio, good womrkmanship
There is so much to tell you I need more space or perhaps a person to email ? I’d this possible?
I was very impressed on how quickly I was contacted once I submitted the request online. I also liked that the estimate was free and my appointment was scheduled fast. I was informed on the process and no questions were unanswered.
Communication with local office is bad. If one person is out/on vacation, the world stops.
Highly recommend
One thing that needs fixing
The people who did the work were really professional and worked very hard on our project even though they weren’t given the proper parts to do the work and had to come back several times to redo work that if they had the proper parts could have been done the first time they came.
Customer service
I’ve already told several and once they see it they will be calling as they are interested! It was easy to work with all!
Overall I am pleased with the project
Quick and easy to deal with.
Everyone we worked with were very friendly, professional, and very helpful.
See answer to number 2.
Quality product, great customer service from Morgan
2nd project completed for us by Patio Enclosures. Design and product fit exactly what we need. Morgan handled coordination and follow-up extremely well.....she is personable, competent, and thorough! Tech handled installation and corrected any needed items. Only issues were result of factory production.
Product damaged during install. Replacement part ordered, but delivered with wrong trim pieces. Correct trim ordered and then delivered with no notice/appointment. Individual came through a closed/latched front gate, down a long driveway and onto my deck while I was sound asleep. My dogs went crazy and I was (needless to say) surprised to see a man on a ladder outside my window. 🫤
The quality product and opportunities for financing made this purchase very desirable.
We have had a hard time opening and closing them..it is very tricky and the wand is too long and flexible.
Good service. Fair price. Excellent installation. Communication responsive improved significantly
From the salesman, Jason to the gentleman that measured and the installer Joe. It couldn’t have gone smoother.
We are completely satisfied with this completed project.
I’d likely recommend this company because the service was strong, the installation was handled professionally, and the overall product quality left us very satisfied.
customer service and follow-up after installation has been great
Quality of material and installation workmanship.
From picking out the type of set up I wanted in addition to always being informed throughout the entire process
A little expensive, but high quality. It would depend on what they are looking for.
Quality of work and product
The final product came out beautiful and functional. And the crew was very professional and meticulous about their work
It's been almost three months, still not DONE!
Absolutely thrilled with the work done on patio redesign and implementation. The finished product is well worth the effort and cost.
You two team members were phenomenal, professional and talented explaining and explaining each step of the process.
The installation was very quick and the contractors were courteous and kind. Nice work!
All issues were addressed
Professional and quality workmanship.
Great service and the job was done right!
Installation sloppy scratches on the aluminum silicone on the glass windows were left dirty $300 for window cleaning a skid of cement was left on the front yard killing the grass. Have not received a final paid in full invoice after several requests. The second installment for payment was drawn on my checking account with out notice causing an overdraft. I was told I would receive a voucher for a cruise haven’t received it and no follow up assistance for it.
A week long job took nearly FIVE months. Am SO disgusted with this company. Right from the get go it was a nightmare! Constant mistakes and no hurry to correct them. Will NEVER recommend them. Will file a lengthy report to the BBB.
Everyone was great, excellent communication , and excellent service
Professional, competent and polite staff who worked efficiently and on reasonable timelines.
Very nice guy named James that came out to check both of our patio enclosures. Super intelligent and answered questions. Very knowledgeble of the process.
The finished product
We are not satisfied with quality of work and after work no walkthrough
My screens have wrinkles in them and they claim there’s nothing more they can do to get them out.