They were supposed to take 2-3 days to complete. The contract was signed in June and the work started in July and they completed the work in October. The work was not completed based on what we asked for and they refused to change it to what we asked for.

I was please with the salesman
I was please with Viola and her responsiveness and the way she explained answers to my questions
The installation was great as well.

Great, quality work and product

Great communication throughout the process.

Every worker had to stop working somewhere along the task because they did not have all the materials for the job.

Very efficient, professional and completed the project in a timely manner

Very poor quality workmanship and service.

Door don’t show up for 4 months. Staff was unresponsive.

Poor experience. I wouldn’t want to put a friend or someone I know through the same experience. I

The process of ordering the material for my project was a joke. It was measured wrong on 1st attempt and missed the next two shipment dates pushing our project out over 4 months.

Worst company I have worked with. Salesman lied about nearly everything, vacation voucher is a scam, they came and removed my deck while out of town without telling me they were coming, we were pressured into financing even though it was unnecessary, I could go on

We can use our patio year round. As be fore the wind and heat in southern Nevada made it unusable.

My screen room project was a smooth and seamless process, despite being interrupted by Hurricane Isaias. The Patio Enclosure team, including the salesman, coordinators, and technicians, were highly knowledgeable and attentive throughout the project. They made me feel comfortable and confident at every step of the way, ensuring that the project was completed to my satisfaction. I highly recommend this company, with a perfect 5-star rating.

I am pleased with the service. I have already recommended someone.

communication and lag time between construction was mediocre

The custom built windows and frames were all top quality. The whole team from sales to installation to follow up were all very professional. Everyone was a pleasure to work with.

Very poor installation contractor

The project took longer than expected but the end resulted exceed expectations. Reese Montesano was a pleasure to deal with and always quick to respond when I reach out to him. Some growing pains with expansion into the PNW but once people like Paula Evans got involved, we were able to make things happen. The install team and Bob Guenard did an outstanding job.

The men were courteous and they didn't dilly dally around while working. They also cleaned up the area when they were finished

Overall, they delivered a high quality product and high quality installation that exceeded our expectations. They were very focused on doing the job correctly and they were very courteous and respectful throughout the process.

Constructed a roof with skylights over my patio that exceeded my expectations in quality and appearance. Worked with me to incorporate several modifications before and during construction.

I left a detailed review on Google but in short:
1) we are pleased with the final result of the project but the process to get it completed was complicated by an issue whereby Patio Enclosures was restricted from new permits in our town until an issue with another Great Day Improvements company was resolved.
2) while the issue was not of Patio Enclosures making, their handling of the situation with inaccurate information, attempted "handling" during various conversations, lack of transparency and questionable timing of draws against funds after we raised concerns did not build confidence in Patio Enclosures ability to complete the project in a timely manner. In one conversation, Patio Enclosures had to admit they had "no timeline" for resolution and we just had to wait ... while simultaneously telling us that another customer who was in the same situation was fine with waiting (which should not be justification). I questioned whether Patio Enclosures signed a contract for our project while possibly knowing that they could not current transact business in our town due to the permit issue.
3) Patio Enclosures sales rep Cody Rhodes was excellent both in our initial consultation and through the overall process.

Added quality year-round living space.

They came back and reversed the locking mechanism on my Padio door. The quality of the workmanship is excellent. We just had major issues with some of the customer care and timelines and responses to inquiries.

knowing patio enclosures stood behind their product