The workers were on point. Cleaned up after themselves and I was very impressed with the way they handled each piece of material. It was great from start to finish.
beautiful patio, good womrkmanship
There is so much to tell you I need more space or perhaps a person to email ? I’d this possible?
I was very impressed on how quickly I was contacted once I submitted the request online. I also liked that the estimate was free and my appointment was scheduled fast. I was informed on the process and no questions were unanswered.
Communication with local office is bad. If one person is out/on vacation, the world stops.
Highly recommend
One thing that needs fixing
The people who did the work were really professional and worked very hard on our project even though they weren’t given the proper parts to do the work and had to come back several times to redo work that if they had the proper parts could have been done the first time they came.
Customer service
I’ve already told several and once they see it they will be calling as they are interested! It was easy to work with all!
Overall I am pleased with the project
Quick and easy to deal with.
Everyone we worked with were very friendly, professional, and very helpful.
See answer to number 2.
Quality product, great customer service from Morgan
2nd project completed for us by Patio Enclosures. Design and product fit exactly what we need. Morgan handled coordination and follow-up extremely well.....she is personable, competent, and thorough! Tech handled installation and corrected any needed items. Only issues were result of factory production.
Product damaged during install. Replacement part ordered, but delivered with wrong trim pieces. Correct trim ordered and then delivered with no notice/appointment. Individual came through a closed/latched front gate, down a long driveway and onto my deck while I was sound asleep. My dogs went crazy and I was (needless to say) surprised to see a man on a ladder outside my window. 🫤
The quality product and opportunities for financing made this purchase very desirable.
We have had a hard time opening and closing them..it is very tricky and the wand is too long and flexible.
Good service. Fair price. Excellent installation. Communication responsive improved significantly
From the salesman, Jason to the gentleman that measured and the installer Joe. It couldn’t have gone smoother.
We are completely satisfied with this completed project.
I’d likely recommend this company because the service was strong, the installation was handled professionally, and the overall product quality left us very satisfied.
customer service and follow-up after installation has been great
Quality of material and installation workmanship.