Everything was a disappointment and not as promised after I signed the contract.
Very unsatisfied with local installation team. They were not professional, came in personal vehicle, made complete mess of yard while working, installed one portion wrong causing water leak and had to come back to fix, still have not come back to trim strings of wire all along screens.
I received consistent updates on the project's progress, particularly regarding the patio installation.
The process was seamless from salesman to install
Although we have adjustments to make, I would recommend Patio Enclosures to anyone with a home project.
The team I had work fast and efficient Calvin and Jason did their thing. I'm very happy with the outcome of. My patio, thank you so much.
The product quality is great and the installation process was very smooth.
Too long the time for instal.
I am very pleased with the sunroom and deck. It turned out great! The only reason I didn't give a 10 was because it took longer than quoted to finish the project.
The team I worked with was very professional, communicated often and completed the project in a timely manner.
Did not like the delay in the installation process.
The product quality is great.
They did a very good job. Kept us informed on delivery date. Brandon was very professional
Friendly, honest, and very knowledgeable.
The patio enclosure turned out better than expected. We love it. My daughter‘s coworker saw the finished product and is very interested in getting hers done.
They did a great job.
Next to no communication between project manager and customer.
Responsive to questions. Explained the project with the timeline. No surprises along the way. Installation occurred sooner than planned
Better service beyond the “company policy” excuse / response to our concerns
They were very accommodating .. we had to change some things and they didn’t charge us for the changes
Quality and looks good. Installers curious and professional.
Partially done. Poor communication when installing the glass part. Told the Styrofoam was going to be wood then Told they could put in a window. Only 1/2 the window was installed.
Most things had to be done more than once. I still have a leak and I can't get anyone to return my call on this problem. Jordan (mgr) has never called me on the many problems for this project even though at least 3 individuals state that they asked him to. My opinion is that he should be terminated as a mgr. (absolutely horrible).
This has been an absolute horrible experience!
We were thrilled with the final result of the project. The quality of the materials exceeded our expectation. The craftmenship by Marcio and Oz was first class. Their attention to detail was impressive and you can tell they take pride in their work.They were not going to leave until everything was perfect. We would highly recommend Patio Enclosures based on our overall experience.