Communication was horrible, deserves a minus score. Numerous emails, text messages and phone calls unanswered.

I ordered my enclosure in January. It's almost June and its still not completed. 4 of the 6 doors were the wrong size, and 2 of the replacements were bent and don't close easily. I was told mid April that new doors would take a month to get in. It's almost June and I'm still waiting. I call for information, get voicemail and no replies to my inquiries.

I would let a friend know the product is outstanding, but customer service is poor.

Experience was fantastic. The finished product is beyond what I expected.

Patio Enclosures did an excellent job. They communicated though out the entire process. It was installed quickly and did a fantastic job.

Zero information on everything

I have not been able to resolve the issue of price reduction. The estimate was a day and a half of work and it only took a couple of hours. Also included placing a pier in the group for stabilization which was not needed or was not done. I believe there should be a refund or reduction of the price. Since I went through GreenSky - they are still billing at the original price.

It was a very professional build and looks great

The 3 is because we we not very satisfied with the customer service ….. communication

The original design had to be change during installatio because some of the screens did not fit. Then, it took a number of weeks to get replacements and complete the job,

I was impressed with their attention to detail.

Excellent product. Can easily update to full glass.

We have had a horrible experience working with Patio Enclosures. The office communication and lack thereof lead to a project that should have been completed in August 2025 to be drawn out until the end of January 2026. The cost well outweighs the value at this point. It has been nothing but frustration trying to get the project completed.

Work was not properly done , not on time

Design of cateo

It took seven months to complete the permit process because Patio Enclouser personnel sat on the paperwork.

..

Quality of the product.

The job is not complete. The door handles were only installed temporarily because they were not correct. After 2 weeks the proper handles have not been installed.

The job was stated in July. I have had to speak to multiple supervisors about issues and our blinds still don't have matching hardware. No one has contacted us in weeks about the hardware fix. Twice, we've been given a four hour window appointment and people haven't shown up.

Felt confident with the work that they were doing

We had some issues, such as leaks, imperfections in glass, and large gaps at lower edges of enclosure

The installers were great, they cleaned off fingerprints on both sides of the glass.

https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sCi9DQUlRQUNvZENodHljRjlvT2kxelNEYzFSVE5JVVdaaGEyRk9jM0l5UkVKeVVWRRAB!2m1!1s0x0:0xa4025173f5a06d48!3m1!1s2@1:CAIQACodChtycF9oOi1zSDc1RTNIUWZha2FOc3IyREJyUVE%7C0c_a6LWGlA_%7C?hl=en-US&source=sh%2Fx%2Fkp%2Flocal%2Fm1%2F0&kgs=7aa1564ec0192a58

Be prepared to spend a lot of time cleaning the gunk off the windows.