I have waited several months for resolution on my install. Several pieces were cut or installed incorrectly. Sore of it was fixed. Still waiting on the rest of the repairs.

From sales, service and installation personnel were helpful and friendly and worked well with us.

This is the worst experience we have encountered in our 55 years of marriage!

Over priced, under performed.

My screen room is beautiful, workmanship is excellent.

Organized and they were very careful in attaching each part.

Quick to grasp your money but very slow delivering the goods.

Job finished in one day..guys were very professional

Remind prospective customers about the amount of work required to install shades if the support posts are not square. Also, have at least 1 person on the installation crew who speaks English.

Very professional in every thing they did

Beautiful glass doors! Very sturdy and durable!

Friendly, honest, and very knowledgeable.

They did a great job.

They were very accommodating .. we had to change some things and they didn’t charge us for the changes

The whole process was excellent. Every worker from Nicholas to the final assemblers were very professional, and knew what they were doing.

The people we worked with were very competent and professional. The quality of the screens was amazing.

fast and efficient

They never finish my project. Four months later still not complete and they are ignoring me. I’m about to hire an attorney. Worst company ever.

I did refer Patio Enclosures (Champion Windows) to a friend who purchased $14,000 of windows from Matt Barnes. They have been installed and no one at Patio Enclosures seems to be aware that I initiated a significant referral and purchase. Probably didn't follow the procedure.
Matt Barnes called me from Champion to get my friends number, then finalized the job and kept my referral bonus. Hard to overlook that kind of issue.
It either is a referral, worthy of acknowledgement or not. Matt turned Patio Enclosures into a scam.

I was told the screen was covered by warranty before it was put up afterwards I was told it was not0

Office Staff Responsiveness

Office Staff Responsiveness - Office staff crystal extememely helpful, if she couldn’t answer the questions she always called back with an answer. She is friendly and very helpful which is rare these days. Great customer service

Project started about March/April. We are in October and after a miss up.that I trying to work with this company so that it didn’t have to be redone with this project is still not done in October.

One doorknob installed by Patio Enclosures has fallen off. Weather stripping on one door is too thick in the vertical dimension, making it hard to open and shut the door.

On time. Professional

Very pleased with the customer service. Final outcome beautiful! Products A+

If the communication gets better for the end product