The installation was so professional!
Ability to accommodate flexible schedule I had a delay where I had to raise the patio floor and disrupted the installation schedule quite a bit .. they were able to adapt and came out and remeasured .. they went above and beyond to accommodate
Very efficient, professional and completed the project in a timely manner
Overall, they delivered a high quality product and high quality installation that exceeded our expectations. They were very focused on doing the job correctly and they were very courteous and respectful throughout the process.
Sturdy Material, Professional installation and my overall satisfaction
The sales rep, installation crew and project manager were all friendly and great. The final result is beautiful.
The entire process was flawless. The work was scheduled and completed as promised. The finished project is beautiful and has made a beautiful addition to my home.
Lots of issues with communication and delays. Different reasons were given for delays depending on who was asked
Excellent customer interaction by Ms. Stacy and Ms. Kristi.
your materials looks nice. Installers are experienced and professional.
Kristi the customer service representative was responsive, professional and knowledgeable about my patio project. She provided me with a detailed description of what to expect during the installation and follow up with me days later to see if there was any issues or additional concerns.
The concept and beauty of the solarium will make entertaining a hit.
Way too stressful. I’ve been dealing with this since February. It’s now the middle of August & finally finished.
Kristi, Alex and Jesus were all very professional and I received a timely response on all of my questions. It was a bit of a rocky start but Kristi explained why and she was very prompt in making sure our project was back on schedule-made a huge difference!
Good quality work
The installation was great. Christi was a great Sales person.
I was very impressed with Kristi Wills- her professionalism, kindness, attention to issues.
They followed up and kept me updated every step of the way. Great customer service.
Everything was great! My only complaint is that one of the noticeable pieces is damaged. It would have been a 10 had all materials been inspected for flaws prior to installation.
Excellent product
To everyone i told, think the price was too high comparing to work done.
I have waited several months for resolution on my install. Several pieces were cut or installed incorrectly. Sore of it was fixed. Still waiting on the rest of the repairs.
From sales, service and installation personnel were helpful and friendly and worked well with us.
This is the worst experience we have encountered in our 55 years of marriage!
Over priced, under performed.