Quality of the material

Very impressed with the service and workmanship.

The quality of materials appears to be superior.

Took almost 4 months to complete. Electrician was horrible. After the screwups I really didn't want them doing anything with my house.

Timely manner, very professional ,very easy to work with

This company is exceptional! Quality job, very timely, and kind and considerate people.

Very unsatisfied with local installation team. They were not professional, came in personal vehicle, made complete mess of yard while working, installed one portion wrong causing water leak and had to come back to fix, still have not come back to trim strings of wire all along screens.

Next to no communication between project manager and customer.

Better service beyond the “company policy” excuse / response to our concerns

Professional company & quality work.

Their install was excellent, patience of the team as I worked the financing, and the upfront explanation of the total process. Good people!

The product is of good quality and the results are great. The personnel worked with us and even made changes to accomplish the desired results.

The finished product is amazing and we love it. However, the process wasn't easy due to lack of oversight and poor communication. It as extremely frustrating becasue there was no project manager leading the way.

Had the chance to make it right and you failed to do so.

Absolutely Wonderful! We can’t believe how incredible our back porch looks now!

Love the look and feel

It took almost 2 years to finish my project. Several changes in personnel and poor communication

From the start everything was done professionally more than once someone came to verify everything was working properly. Also received calls from Joanne on updating on status of project

Great people to work with from Theodore our salesman, the office staff (now Joanna,) and installers (recently Ross) we enjoyed the process totally

8 months to complete

The great customer service

Additional Thoughts

Additional Thoughts - Mr. Tamvakis was extremely knowledgeable and was great in explaining everything to me. I was very impressed with your product.

Took a year and a half to complete 12x10 sunroom, still leaking

Buyer beware. What should have been a 2 day patio upgrade took 8 months! The reason started with a contractor doing subpar work. From loose screening to very bad caulking work. A month later they send the same contractor to fix it. Which they did not do correctly. I could go on but I won’t. Do your due diligence with this company then go somewhere else!

Starting with the install, the subcontractor didn't install the product properly. It took from November 2024 until September 2025 to have all the issues resolved. Turnover in contact personal, never new it the person I was emailing was still with the company. Surprised with the quality of the product, issues with the windows, screens, tracking and door handles.

The only way we were communicated with was when we reached out, and after we got a lawyer over a year into the project. We were continually given wrong information, which was tracked through emails, text, and voicemails. We became our own project managers for the project. The worst part was when the operations manger Jordan, deemed our evidence and refused to acknowledge the failures with the project. We had a total of 5 different crews come out to complete the project though the year and half. When discussing final pricing, Jordan continued to acknowledge any failures by the company and did not uphold his end of the agreement created by the lawyer. We kept a detailed timeline of the project and all communications.

It took 4 months to complete the project. The project manager never appeared during the construction phase. It took too long to resolve faulty construction issues.

Very professional from sales to installation

Need o complete the installation correcting any installation problems.

Yes. No hitch except clean-up. Smooth operators for certain.

I made a mistake by choosing to quickly. When I tried to cancel, I was told everything was manufactured and could not be recycled. Really? So I opted to take the storm door, 8,000 mistake reminder.

All personnel super friendly, answered all questions and were easily understood. Good experience from beginning to end.

Installation crew was relieved of their duties toward the end of completion. Still waiting for date of completion.

Great Job all around. Workmanship is fantastic.

The installation crew was professional and quickly completed the job.

Everything went just as planned by our salesman, Mike. Measurements were timely. Our order came in within a month and we were done earlier than expected. The quality seems to be really good. We are happy.

Would be higher but we been waiting quite a while for service. The one screen keeps falling to track and a few windows leak. The quality seems fine, think the install guy, not so much.

We are really happy with the finished product. The process was smooth and simple.