Great communication throughout the process.

Door don’t show up for 4 months. Staff was unresponsive.

The process of ordering the material for my project was a joke. It was measured wrong on 1st attempt and missed the next two shipment dates pushing our project out over 4 months.

I love my new sun room and it fits the space perfectly.

They helped me bring my vision to life, making my small home feel more spacious in a beautiful way.

The staff is friendly, professional, and helpful. Sandy king is amazing. Employees are knowledgeable, respectful, and courteous. Gonzalo and his team are wonderful. The company goes above and beyond to meet expectations.

The contractor that was sent to make things right was an absolute rock star! Chris knew exactly what to do in order to have normal functioning doors on my patio project and I am over the moon happy with the way things turned out.

Overall, I had a great experience with Patio Enclosures. There were a few hiccups along the way, but the team communicated with me and made sure everything was taken care of.

The entire process, from beginning to end, was incredibly smooth and easy. Sandy King, our sales representative, Ty, our Project Manager, the installation teams, and everyone involved in the follow-up were professional, knowledgeable, responsive, and a genuine pleasure to work with. Each person we interacted with made us feel valued and confident that our project was in good hands. The communication, attention to detail, and overall customer service exceeded our expectations. We couldn’t be happier with the experience or the finished patio enclosure!

Salesperson did not include cut out in installation per agreement

The company delivered what they promised! Very pleasant to deal with!

The project went very well and the experience was good.

Prompt, answered all my concerns, and I absolutely love the outcome. I can’t wait until cold weather so we can still be on the porch watching it rain.

Patio enclosure‘s made sure that all of the dimensions were correct as the first specs were not correct. They came out the remeasured they redid they destructed and constructed again from a screened in porch to a Now sunroom. Patio enclosure‘s customer service is exemplary. The young man who distracted and then constructed our structure is amazing. You exactly what to do was very friendly. It was timely and cleaned up his mess.

Great quality, good value

Install went very smoothly. Only problem appears to be a communication issue between the installation manager and the installer. We encountered 2 issues. #1 a support post was to be installed but installer said he was not told about that. #2 actually was communicating with installer that ceiling was supposed to be replaced with ship lap or beadboard. That communication breakdown seemed to be between salesman, install manager and installer. As it turned out, salesman did not allow enough $ for shiplap and we didn't want beadboard. However, to rectify the issue, we opted to receive a refund for product not able to supply.

We purchased our enclosure with a promotion that included a $500 gift card. It's been completed over a month and we have not received it yet. I've left messages and emails with NO response.

They did a great job!

It took 8 months longer than it should have taken and the remaining balance was supposed to be written off.

It would be unlikely for me to recommend Patio Enclosure to any family or friends. After finding out the pricing/cost most of my friends and family would think that I'm either rich or crazy for paying what I paid. I was quoted a new Lexus for a 192sq back porch to be enclosed and I already had my own existing roof from the get go.

I liked the timely performance of the installers, quality of work and appearance of the project is very nice.

Yes

A lot more awareness of and help with staffing the project through my particular HOA and applying for and obtaining a building permit from the City of Vestavia Hills. Those two processes took 3 months. I had zero experience navigating those procedures nor was I aware that a Building Permit would be required. Left to my own devices on this

The entire experience was professional quick and completely satisfactory. Everyone did their job and we really appreciate the quality and fast service

Rodriguez and his crew did a really good job on the sunroom I really love it they also did good on cleaning up there mess and they was very Professional and friendly

Installation experience was not great

Areas Of Satisfaction

Areas Of Satisfaction - Quality of windows

The work itself but do pay close attention to ur contract and ask questions if u r not sure about anything. But other than thar everything went great

MORE COMMUNICATION

Two different people measured twice and they still sent the wrong size materials. It took another month for the electrician to come out and I also had to ask for 2 handles they didn't put on. Those took a month also.