The windows are very nice. Turnaround time from order to installation was excellent. The installers were on time, careful about covering everything and leaving no mess. The job was finished in reasonable time and they were polite and efficient.
It was a good process, we did have one misunderstanding, which, after talking to someone was easily taken care of. I think that’s great since there will br problems when you’re doing something as complicated as as what they had to do for us and to be able to resolve it to everyone’s satisfaction says a lot about this company.
A professional outfit top to bottom
Everyone was professional and friendly
They were professional, quick and did an amazing job.
Lower price
Expensive
It took over 2 months to complete the walk in tub. Drain handle wasn’t adjusted. Had to cal back to fix the drain handle. This should not have taken so long to complete. The installer seemed to know his craft but was delayed due to lacking of parts and sending him his missing parts in an empty box.
They were very good at explaining the process and prompt at answering questions.
Courtesy, professionalism and excellent work by Brian, Joe, and manager Randy. The salesman was also outstanding.
the installers made sure my home was free from dust and debris. did a great job.
Excelente servicio de principio a fin
I had a carpenter ant issues which I understand the delay. It took over a month to complete. The Brushed Brass hardware that was sold, was not available and had to order. More issuse below.
No way that the 2 day was adequate to do this job! Disconnect between sales and actual scheduler of crew.
End result was beautiful. Quality material
Very! The whole team and process was made very simple and everything was done in a very timely manner. They made sure we knew what was going on from start to finish. Would and did recommend already!
Most people I know are on a FIXED INCOME Retirement such as myself and can't afford high price renovation. If you could get special lower pricing programs for Seniors for say 10k that might help.
You sent somebody out to measure (no one know who it was) he told me the shower will extend into the closet.
Then the day of installation the workers got all upset saying I am not going to go through the wall it is too much work. He carried on for a long time speaking on the phone to the project manager then the project manager would call me. This went on for awhile until it was decided they would order a new floor for the shower. The big thing is I felt I was too blame for the measurements and going into the closet. My friend came over and the worker told him to get "Your wife" with the program. This was a truly humiliating experience. Another thing was my sales person did not call me back this also broke my heart and another reason why I will never recommend.
Excellent work by the installers, and great explanations regarding both the loan and the inspection.
Professional and very helpful. I got what I wanted as a design.
The quality of the product and work from Renuity was top notch. Great communication and friendly staff.
I had not heard of Renuity before this experience of using them, so will be a name rolling of my lips, in a good way in the future!
Highly recommend! Took care to protect our floors and the entire room in every part of the house. Very kind, caring and respectful. The quality of work is everything we hoped for. Honestly, after 8 years of hiring contractors, it’s so nice to finally find one that 100% cared about us!!
I was very impressed with the head of the installation crew (William) and his supervisor (Sebastian). They did their best to explain the process and keep me abreast of each step. I have already recommended Renuity to one of my neighbors.
I do like you your efficiency