I like that they came when they said they would was professional and had tried to make sure they didn't damage property surrounding the windows.
From the first encounter at Sam’s Club to my at home sale and installation, everyone was professional and curtious.
I would highly recommend anyone to FHIA
From the beginning to the end the staff was very helpful and kept me informed
They were very good and clean as can be with any construction. They answered any questions I had and fixed any thing I had a concern about. They did a really good job.
Renuity did a fantastic job with replacing our windows with quality windows and professional installation.
All of the installers were friendly and more important, good mechanics. The installation went smoothly and the foreman handled any problems his team ran into along the way.
Great service and I highly recommend Renuity for any kitchen cabinet re-facing. My kitchen looks awesome!
Customer Service and Communication
Friendly
The customer service was excellent installers were amazing. The process was easy Peezy.
The professionalism of everybody on the crew.
The fact that the warranty is transferrable and the company will fix the windows whenever there is a problem were the high mepoints in my purchase. I would recommend Reunity to people that I know can afford such a purchase.
Replacement of front door is substandard. Doesn’t close properly. When opening, there is a metal type scraping sound. The installers couldn’t understand me as they had to use a translator on the phone & could not interpret what I was telling them.
Installation of the patio doors was fine except after the county inspector completed his job, the inserts to cover the screw holes has yet to be completed.
Had all my concerns addressed before and after installation with straightforward answers
They were very quick to get the job done and get it done right!
Very easy to deal with. From sales to installation. Support was there on any questions I had. The installation process clean and professional.
The timelines that job was done .
I really liked the install crew. They did a great job!!
Once ordered, communication was poor and it took almost 3 months for installation. I’m being generous on the 7 rating.
Very well replaced. Professional team.
Delivered exactly what they promised and on time
They were pleasant, conscious of making the experience as good as possible, knowledgeable, and very hard working. I was very happy with them in every way. I would recommend them very highly to anyone.
The entire team, from the sales rep to the installer (thanks Francesco!) were excellent. Professional, courteous and efficient. The only reason I would not a 10 is the cost. I believe the quality and guarantees are worth it but not everyone is going to have the money for this.
Francis o & Carlos and team did a beautiful job & very good clean & follow up! Very happy.
Everything was done in a day. Great work crew.