Areas Of Satisfaction

Areas Of Satisfaction - The set up was excellent because it kept any insects and dust out of my house while the work was being done.

Communication

Communication - I was constantly provided updates throughout the process.

Installation Quality

Installation Quality - Great installation! My installer let me know what he was doing and went above and beyond to do the job perfectly.

Lead Source

Lead Source - We have used them for 15 years.

Lead Source

Lead Source - I went through the community referrals list of Western Chicago. You had the highest rating of anyone, and you had done extremely well.

Additional Comments

Additional Comments - It went seamlessly. It got pushed to the end of July and I happened to be on vacation when they did it, which worked out well. Everything was explained up front and the timing was well. The project was as perfect as it could be.

Areas Of Satisfaction

Areas Of Satisfaction - The workmanship exceeded expectations.

We are happy with the process and the windows.

Lead Source

Lead Source - I saw them online and at a storefront. Some of my neighbors have used them.

Additional Comments

Additional Comments - Loved working with Carol in Burr Ridge. Great eye for design, knowledgable, and great personality!

Salesperson Performance

Salesperson Performance - Jason did a great job teaching us about windows and was patient when we went for other bids and came back with more questions trying to understand the differences. We didn’t know how complicated window selection would be. We found Jason to be the most knowledgeable of other places we went and helped us get a new look but keep the style of the house.

Expertise

Expertise - Jason was very knowledgeable on what would look good on our house and be the best for many many years. He helped us with a front door prior to the windows and I love the new look going with black. Everyone down the line who I dealt had great expertise for the installers to the painters to the repairmen!

Lead Source

Lead Source - Have used them before for installing doors.

Installation Quality

Installation Quality - Installers did an outstanding job installing both doors. The aluminum cladding around the doors was expertly trimmed and applied to a perfect fit.