Love the product the service and the installers but the pricing is a lot higher than expected.

Enjoyed Ryan and the other sales people they were patient with my changes. Aaron was very professional and clean with install and was willing to do anything else I needed within time frame. Dustin was efficient with providing great service for problem with disposal and Israel was amazing with correcting it!

Clealiness

Everything went great from beginning to end. Everyone was there on time and all phone calls were answered with someone who speaks English. Everything went exactly as sales rep explained. Would definitely recommend!!!!

It was a good experience. They got it done before I went into hospital

The installer was prompt, professional and courteous

The way u conduct business

knowledgeable installer, very efficient and courteous adapted to some changes i requested no problem. Very clean

Excellent service, friendly no pressure to buy.

Nice people. Good service.

Products and manufactured entirely in the USA. The installer completed the task in one day and it is beautiful!

The people who came to do the work were very nice and worked efficiently.

Too expensive

fast, knowledgeable and clean

Very professional from the sales pitch to the installation

Service was outstanding!

The professional way things were handled by your sales rep and the installers,they were friendly and informative.,..

Mad city bath did a great job. They have a great warranty and was done in one day.

I hate pushy salespeople but I know that is your job. Hopefully, I got a good product.

Great service. Quality installation.

After I fully understood what the salesperson had signed me up for, I felt he was cutting too many corners to get me the price I wanted and get me to sign the contract. I had spoken to 2 other companies, both quoted $15,000. I had expected $10,000, so I had sticker shock. The salesperson worked hard to get me the price, but I was infuriated when I basically was told it was going to cost $4000 more than what my original contract said. I had a family emergency and it was not at all convenient to basically be lured into a contract because the price was too good to be true. I was also irritated that my check was listed as insufficient funds, when in fact the associate typed the account nummber incorrectly. Ten when the actual work was scheduled, the individual who was sent was quickly overwhelmed and a mold specialist had to come. An extra day was added to the project and a new team was sent to complete the work. The new team was great. The young man who was initially sent was also great, but I spoke at length about the mold in the shower, so this “unexpected” complication was annoying.

Nice people

fast install

It was easy and turned out great!

Great product

Good job!

Highly recommend, great service thorough and dependable. Quality work.

Very friendly guys

Timing, quality of work, efficiency & very on task. Cleaned up work area very well

I just think that the work, although mostly well done, is not worth the amount I am paying, but that is probably my fault since I did not interview other companies. (Refacing six kitchen cabinets and 5 drawers) Also, one of the cabinet doors under the sink does not close all the way; and the lowest drawer rolls out so quickly and so far that it has crashed into my foot. And my final reason is that I don't tend to recommend businesses to friends since few friends ask for recommendations.

I highly recommend Mad City for their quality and professionalism.

Installation and finished product are wonderful!

The cabinet look nice but, we paid way to much for them.

Professionalism and courtesy by the installer. He did a good job and cleaned up well afterwards.

Exemplary crew on the install. Professional, communicative, highly skilled.

Every one was very professional from the beginning of the presentation to the clean up after the job was done they were very quick when they installed 5 windows as far as Iam concerned they are a very good company to deal with

I would certainly recommend Mad City to my friends. In fact I already have done so.

When caulking the top of the shower, they got it on the ceiling. A spray foam canister burst in the bathroom. Mistakes happen they apologized and cleaned up most of it. However, it was still on the doorknob and other places, but we were able to get it off. Then the caulking started to come off around the lower part of the shower three days after install. Keep in mind we hadn't even used the shower yet.

Salesperson was very professional and thorough.
Installation was unbelievably fast. 1 person, 8 hours!

From salesman, to project measurement, to installers, all were very professional and helpful with every and any question asked.

The job went very well and the craftsmanship was great the worker's were excellent and they were very clean and cleaned the job up very well

I love my ew sbower. The installer worked hard the whole time he was here. He ne ef took a break or slowed down. He knew exactly what to do and was very friendly and

Smooth operation and i can tell a big difference in temperature near the windows now.

Mad City worked closely with us from interview and sales pitch to the final install

Awesome products and the entire team seem to really care about the customer experience from the first contact to the last.

From sales to installation everything was done professionally

The installer was great. He did the whole thing by himself & it's beautiful.

We are happy with the install but not with the tub.

Mad City Windows & Baths installed all new windows in my house last a week ago Tuesday. Rich & Hunter Rager & John Holliday did a fantastic job with the install and had it done in a day! They were pleasant & efficient as was Dustin Arnold, the field rep who came becuz I had an issue with what I was expecting would be done with the interior window trim. It was my understanding with Ryan Guisinger that they were going to replace the interior trim as well due to mold issues. Unfortunately it wasn't written into my contract, so didn't happen. They did use mold kill spray & Dustin advised that I seal the interior trim with Kilz & paint to do a total mold stop. There won't be any more mold spread with the new windows fortunately. Dustin did give me a credit for the misunderstanding and also reimbursed me for the pizza lunch I bought for the guys.

Overall, very pleased with the process, people and character of the team. Glad to have some high quality windows with a lifetime transferable warranty. Thank you!

Mad city is a great company with awesome products and services!!! I highly recommend them.