You’ll lower my pressure it’s to low

I like what you had to offer

They quiet workers clean, organize we liked them a lot

Lifetime Warranty on bath tub!
Professional installation.

Very efficient and helpful throughout the process.

I worked in trades most of my life? Now that I am older I thought I would hire a job done. Well I guess I have buyers remorse! The guy that did the work needed a helper! He was wore out and it was almost 8pm and I just was tired of what was happening.
The concept of one day install sounded good and the material used was great. But the money for just a shower only was equal to doing a whole bath. The material was cut crooked and he tried to cover it up with heavy caulk joints. He was just tired and had almost 2hr drive to get home. Unless this company does something different in the future not worth the money!!

I lob our new shower! Lot more room and the seat is wonderful! Installation was quick and professional. Highly recommend Mad City for your shower remodel.

Many things happened. The shower installation was $7,000 and $8,000 more expensive than the two other estimates I had. I chose to move forward however because the salesman was very persuasive and I was ready to get a walk in shower to replace my tub. Signing the contract was problematical because your company uses something similar to Docusign which I am very used to, but over a weeks’ period each time they emailed me the document it didn’t work. When my install was scheduled and the installer arrived ( a wonderful guy !) after getting ready, laying down the tarp, getting tools out, etc. he noticed that I have ceiling molding. Confirming with me that of course I wouldn’t want the ceiling molding removed , he realized that your company had sent the wrong size panels. I had confirmed with the salesman, on the contract, on a phone call and with the guy that came to measure, that I only wanted the shower walls to go 3/ 4 of the way up.
Thus cowboy had to leave, and came back two weeks later which totally messed up my schedule ( time off work, family plans, money withdrawal plans). When cowboy returned on the new date he discovered that the work order did not state that my tub had jets and therefore would need an electrician. It took 6 hours for an electrician to arrive, because cowboy had to call around for someone. Also the work order did not state that I have a private well which caused another delay. Finally 3 shelves were sent instead of the 2 I had wanted, but cowboy not knowing that, put in the brackets for all three and then discovered two were beige and one was white.
I will state that Cowboy my installer was wonderful, very professional and knowledgeable and did a great job.

His **** work is very dirty not cleaned

Very understanding and work with every detail

Nightmare from the beginning, lies, and even at the end, they got it wrong. Now I will say they did some making up but I would never recommend anyone to go through this. And if you do, don't have anything to do with a man named Nick. Suppose to be part of someone of in charge in Charlotte. He's very rude. After several contracts, different prices, dealing with countless people, it's done

Performed as contracted.

I don't kwon if I would recommend you to family or friends, when I have a issue that has not addressed yet. dual shower head

The design and structure of the materials are great.This will last for a long time.

Installer was very professional

It’s not my place to tell people what to buy

The personalism and professionalism the installer showed!

Very polite on time and cleaned up

From the day of demonstration through the actual installation process every aspect was above and beyond.

We felt very comfortable with everyone that came to the house.

Installation went quickly and efficiently.

Workers were efficient, not intrusive and left windows and work areas clean. They did a pretty decent job of not damaging the plants under the windows too.

It took 1 1/2 months to complete a one day shower install

The employee is very deeply concerned with there job

Te numerous phone calls prior to my purchase were aggravating

Arrived when they said they would. Kevin is an amazing worker. Never a wasted moment. Precise in his attention to detail.

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