The crew was very professional and good. Jarrod, Hosea and Nick were GREAT.

They were easy to work with, prompt, and stayed until the job was done.

Eric Marsh the installer. The cabinets are beautiful. Eric starting and finishing the job in around 9hrs. was impressive. The quality of his work...Outstanding!!

Excellent workmanship with highest quality materials.

See points in follow up questions.

They were supposed to call me and get back to me about the shower doors and they never did. Seems kind of child leadership. You can’t answer the questions.

The sales rep,Evan was very informative. The service man , Joe was very efficient and answered all our questions. The installation crew were very fast, efficient and explained everything they were doing and also walked us through when everything was done.✅

Every one up & down the line from sales, financing, measuring & installing were Exceptionally friendlt & competent.

Sales guy lied multiple times to get the sale. I wish I had recorded it.

Did damage to walls in my restroom, damaged porcelain sink basin, damaged faucet and drain. Offered my $50 to “fix” the damages and offered to spackle over the crack across the damaged wall. I would have to take off another day of work so missed wages plus shotty repairs. They are also expensive. I won’t recommend this company to do work.

I feel they did an excellent job

I like how they work, clean and professional, they said one day and it was so, came in at 9 am and left 5 pm .

Didn't take to long for the install date. We really liked our installer Carlos. Hard worker.

Very knowledgeable and kept the work area clean. The door that was installed is perfect. Thank you all and I will get ahold of you when we are ready for the next door.

I like the convenience of one day install. One person staying on the job and getting the job done.

Ask me about my experience a couple years from now. So far, so good.

Superior craftsmanship. Excellent work ethic. Very friendly. Allowed us to look at the progress whenever we wanted. Cleaned up the work area and laid cloth along the path from front door to bathroom. Plumbing had to be changed, plus, had **** off valves placed where we wanted them. Scale of 1-10 where 10 is the best, I would give a 11 or 12.

After I agreed to purchase, a couple days later I was notified by insurer that my surgery was denied. This caused me incredible stress. I asked if we could delay installation until I could resolve this. The scheduler was rude and caused me threats by credit company
If this is how Mad City treats senior citizens experiencing health and financial issues, I will not recommend them to anyone.

Everything and everyone were great to work with

service and sales were top notch

Very happy satisfiedThanks for the good job

Your salesperson lied to me.

Prompt, accurate and delightful experience.

The company is great with communication!

Keeping me informed as how the process would be handled

Very friendly and did a great job.

I liked the end result. Looks great

They did a good job on installation. It took them two days and after each day they cleaned their mess. They were friendly and very professional.

Very happy with my new cabinets! My kitchen looks like a brand new kitchen. My wife feels so much better about our cabinets.

The contractor had only done 2 installations. One being me and when I am paying 15,000 I like to know my installer knows his job. It took a week and you had to send someone to redo some of the work over into another week.

Windows left dirty. Annoying stickers in plain sight. Screws stopped on locks. Chip in one of the windows trim. Never told us we needed to keep the stickers.

Way over priced

Excellent experience from start to finish.

Quality work, courteous, clean

I would definitely recommend Mad City Windows and Baths - Charlotte to friends, family, or anybody else that would like a new update.

Timely, professional and thorough.

I am not sure it depends on what you guys are willing to help with fixing the issues that I have

Promptness and thoughtful people.

Did a great job and cleaned up all of the mess and all in one day!

It was great. They made sure to touch base with us through out everything

we would highly recommend the company. The windows made such a difference in a matter of hours!!

Quality products at a fair price; friendly sales personnel and installers.

The product is stellar. The installer (Aaron)! was tremendous and professional

Great service and great work

Professionalism, craftsmanship, communication and expectations.

The company is terrific; I love the windows since they were installed. They knew what they were doing when they installed them. My house has wells around the house, and the guys broke them, but that is ok. I am not upset they broke them, but they did not tell me about them. The windows are beautiful, though, and I love them.

Will tell people about you all.

The way everyone answered all our questions and were very respectful. They went out of the way to make the experience good.

Guys were great, very nice, answered all my questions. Did a fantastic job.

Everything. Very impressed with windows and especially the installer Will. Would recommend him highly.