It was absolutely perfect. On time, efficient and great craftsmanship. Very pleasant personal and really listened to what I wanted. Thumbs up all the way.

Great quality windows, sales, customer service and install team. Very pleased with the windows.

Two of the side sliding windows don't open. Was told by the installers that it's likely a manufacturing defect. One of the screens is slightly torn. Both screens on those windows don't fit correctly and keep popping out or falling out completely, and one of them is missing a metal piece on the bottom that the other screen has. I still have to call to get everything fixed. The other 4 normal windows seem good so far. I like the quality of the glass. Feels heavy duty and controls temperature well.

Very professional. The sales representative did an excellent job promoting the product. I had planned on getting additional quotes for my bathroom remodel, but I accepted on the spot.

Very likely

The turnaround from when we signed to have work done and when it was complete was longer than told by our rep

very pleased with personnel from start to finish-3 people.

All representatives were knowledgeable in their field (sales, installation, etc.). Everyone was professional, punctual, personable, and polite. There were no "surprises." They did what they said they would do, when they said they would do it, and did everything very efficiently and competently. They were careful in my home; put down tarps to protect carpeting and didn't ding walls.

The gentlemen were very efficient, knowledgeable, about worked well together.

Loved the attitude of all we met or talked to. Never late, we never had to worry if the were going to show up. Very professional thoughtful and knowledgeable. Could not have asked for a better team.

The installation went really well and he worked hard all day, I know by the time he gets back home, he'll have a 12 hrs day..
You don't find that much these days!

I was very impressed with the sales person. I was just inquiring about windows was not likely to buy anything, but after learning about the quality of the window, the fact that they’re made here in America and that Mad City is the only company in Minnesota allowed to use this type of window. That’s what sold me on it. Over the course of the next year, I will likely have all the windows in my house fitted with these windows. I’m very happy with the end result the installers were incredibly knowledgeable, friendly Clean happy customer.

The whole process wasn't terrible, and we have all had bad presentations.

Installers were not only efficient, but respectful of my home as they worked. It was raining off and on that day, and they didn’t let that stop them from doing quality work, and protecting my home in the process.

In retrospect, the cost is high.

The salesman, Tyson, was amazing snd Ross, the installer, included me on so many decisions. He was so friendly, professional, and easy to work with.

I can not tell now how much it will help me. The true test will be this winter. How much it will save me on heat and keeping out the cold

I am extremely happy with my windows. The quality of the window is top notch. The installation team did a great job. They were courteous and efficient. I recommend them to anyone.

Very professional, I was well informed with each step of the process. Installation was fast and they cleaned up any mess caused by the installation.

Overall a very good experience

Very professional and good quality work

Very prompt service. Kyle was exceptionally efficient during the remodel process. We hardly knew he was in the house.

We were very satisfied overall with the process and the quality of the installation and the product.

At first I thought it was just another door-to-door sales company but Aurthur wasn't pushy and gave me some options to think about. Rian patiently helped answer the rest of my questions and got the order submitted. I was expecting production to take 6-8 weeks but was pleasantly surprised when I received a call only a couple weeks later saying it was ready! Installation was expected to take 2 days because of an electrical issue but once again they were ahead of schedule and it was completed the same day. It's only been a few weeks but I have no complaints!

Communication with employees was great. The installation team arrived early and got everything done in good time. Papers were signed by 4pm that day and we love our new windows!