They quality of the product and the life time warranty were an important point. Dean was very knowledgeable and pointed out some ways to save some money.

Love the quality of the windows, sales staff were friendly and helpful and installation was prompt, professional and extremely well done.

Awesome customer service, beautiful installed shower

The job was done very good,and on time the installer was very good i forgot his name however he was great tell him to give me a call i have a gift for him

Bryan and Trent were very capable respectable and did a great job o stalling a d cleaning up

Everyone was very professional, from the ladies in the office who set up the appointment to the man who came to measure the shower to Daniel, who did the install. On the day of the install, three other members of the Mad City team stopped by to check on Daniel and help him out.

Professional installation and quality product

The price they gave at the very first was what we paid. No add on, no we found something. The employees are very professional, knowledgeable and hard working. They cleaned up and explained how to care for our new tub!

The 2 men that did the work did a great job and they were very nice.

Based on my finished project satisfaction, I have already recommended Mad City to friends, neighbors, and family

Simple process
Exact pricing
Straightforward install

Everyone we worked with from Mad City was super nice, knowledgeable and efficient

It's a good group. I have relatives up north so I may have been a little biased.

Although the Crew was young, they worked hard and answered any questions I had

After evaluating things I think the price was definately too much for the work done. Also the project management of the project was lacking. It took multiple attempts to get the electrical permiting right for installing a small LED light in the shower. What was to be a 2 day job took a week.

Had problems with the installation (glass was cut to the wrong dimensions) and went without a useable shower for almost two weeks. Had leaks in the shower head. Submitted a repair request and finally got a response two weeks later. Shower head was replaced and other issues concerning leaks were addressed and corrected. Less than a week after the new shower head was installed, it started to leak out of the side of the face. I have made two online requests for service in the last two weeks with no response.

Pricing. Q

Overall experience was great. We had a great crew, and the final results exceeded our expectations. This is an actual review

I got the shower that I wanted.

Arrived when scheduled. Friendly and professional. Asked questions and provided updates during the install. Cleaned up are when completed.

It turned out beautiful...

Quick to get product in and install

I have been recommending to many of my friends

The process from sale to completion couldn’t have gone better. Everything was smooth from start to finish.

Yes I would recommend mad city to other people