Andrew Robertson is excellent

Agent responded quickly with my request.

Reliable well researched information and persistent service

Quick response to policy updates and research to make an educated policy decision. Staff are very knowledgeable, efficient and professional!

I believe the insurance company they're doing a good they're protected your property ect.....
Thank you so much

Madison was amazing. She helped me find the best coverage at great rate.

I was extremely disappointed with the communication, responsiveness, and overall service provided by Long & Foster Insurance.

Throughout the process of reviewing my homeowners and auto insurance, I repeatedly had to follow up to confirm that information had been received and to obtain updates after promised deadlines passed.

The most troubling issue was the handling of my homeowners renewal. My Travelers premium increased approximately 56%. Despite this, your representative described the increase as "slight" and asserted that Travelers still offered the best savings, without providing any competing quotes or meaningful explanation.

I responded with specific, reasonable questions about the insurers evaluated, comparative premiums, coverage differences, and the substantial discrepancy between Travelers' renewal premium and the premium calculated using North Carolina's approved rates. I never received a response.

I ultimately found another insurance agency that provided the detailed comparisons, responsive communication, and professional guidance I had been seeking.

Agent was courteous and responsive.

Felicia did a great job shopping for competitive rates - thanks!

It was a good experience and I was able to reduce my insurance payment

Agent was helpful in finding decent rates

When I have questions, my agent is always helpful, knowledgeable, and interested in giving me the correct information.

Customer service

I was comfortable with real

Kathy Ryan is the best!

Nothing at this time

Very helpful and responsive also knowable of the the product..

I contacted Margaret Wade about the possibility of selling my home in Windsor Farms. Margaret was told that we needed to sell our home, find a temporary home to rent until we found the right property in area 20. This was no small task as we would need one level living or have an elevator. Margaret quickly found a property for us to purchase. We had our home listed and are moving in just over a month from the listing date. Margaret displays incredible professionalism, business acumen, strong interpersonal skills and she has a vast network that enhances her clients opportunities. She is a well seasoned negotiator and this lead to a very successful end result. Our home sold for the second highest cost per square foot in Windsor Farms in the past several years. We are thrilled to have worked with Margaret.

Very easy, low stress, friendly staff.

Great customer service.

The agent was very helpful and friendly. Was quick with answers when we had questions.

I received excellent service and support from Andrew Robertson at Long & Foster in getting home owners insurance for a new home. Andrew tooks pains to understand my needs and was very responsive to changes and questions. He coordinated behind the scenes with the lender to help make sure closing on the house ran smoothly.

Excellent service and very responsive

Resa Lewis was extremely helpful, patient, and professional as I made a significant change to my Travelers auto policy!

Joe was great at understanding what I was trying to accomplish. He gave me several options, made his recommendation, and followed up to ensure we were able to complete everything.