I received excellent service and support from Andrew Robertson at Long & Foster in getting home owners insurance for a new home. Andrew tooks pains to understand my needs and was very responsive to changes and questions. He coordinated behind the scenes with the lender to help make sure closing on the house ran smoothly.
Excellent service and very responsive
Resa Lewis was extremely helpful, patient, and professional as I made a significant change to my Travelers auto policy!
Joe was great at understanding what I was trying to accomplish. He gave me several options, made his recommendation, and followed up to ensure we were able to complete everything.
Great service in providing prompt updated coverage for my new vehicle.
More recommendation to what I need. Only wanted to buy what I need.
There's no relationship between you and the agent. It's always a different person and it is not how I wanted to do business anymore. In addition, I suspect unethical activities from an agent in homeowners. Our insurance always went through escrow for payment and to demand upfront payment, even for surplus lines, raised flags from us and our mortgage company. We dropped home insurance a few years ago and decided this year to get better service and connection from a local company.
The organization is reliable. Efficient staffs and always have good rates.
The account representative that handled my policy did an amazing job! My rep was Caolina Yanovich. I switched from a company I had been with for 30 years and saved a significant amount of money on both my home and auto policies!
I used to work for Long & Foster and that's how I met Austin Head. Despite now working with a different real estate brokerage, I still recommend Austin and his team. My own car and home insurance is now handled by Tyler Hudick, who is responsive, professional, patient, and great at helping me navigate the changes in my family's needs and saving us money.
overall- great experience.
There was a prompt response to my requests
Very expensive
Joe was super helpful and quick to respond to us. It felt more personal than a transaction which also was nice.
Teri Milleker has made getting multiple policies so easy. Being new to the area we appreciated the attention given to getting home and auto insurance so quickly and conveniently. Excellent communication at every turn!
Extremely skilled and knowledgeable realtor with a helpful team to back her up.
Te’tro was very helpful and worked hard to find me a more affordable homeowners insurance policy.
I really appreciated the one stop shop and the thorough vetting that Carolina was able to do in a short period of time to help me know the best plans available.
They took care of everything
Joe Toscano was very helpful and made the process feel stress free
Once I got to my Agent, the process of upgrading my insurance was easy. I still don't always know what to do electronically and what to do with an agent.
Always prompt, friendly and helpful. Highly recommend.
Your representatives are extremely helpful and informative. We will be expanding our insurance coverages with your firm as we move into our new community. Alaynia Woodard was extremely responsive; we really appreciated her attention to detail and assistance during the purchase and settlement process. Overall, our experience with Long & Foster has been excellent.
Prompt response to questions and concerns.
The entire process went through so quickly that I didn’t really have time to develop a relationship with anyone, or even understand what I was purchases. It was a blur, which is good I expect because there weren’t any snags.