They were very good identifying a better insurance option covering my different needs. Also were very fast updating initiation date requests.

Phone answering systems and turn around time need to be streamlined... I was chasing my agent and the information needed for a month- very time consuming on my end. But the best product was found and credit card accepted in adequate time to keep me on the road at a good price as well as insured...service was painfully slow (3/4)and flawed but end results(9+ excellent)!! Agents always pleasant & professional in person when reached.

Good pricing and agent finds the insurance

John Hawkins as great to work with and kept us informed during the entire process.

Responsive

My experience was smooth & easy

Efficient and courteous

Andrew was so great to work with. Knowledgeable and quick responses.

It's a painless experience anytime I need to make a change to our policy. I always receive a timely reply, my questions are thoroughly answered, and I'm giving great advice on options available to me. It's been a wonderful experience all around and that is why I continue trusting Long & Foster

I was able to receive the same coverage for less money. In addition the agent was very accommodating and went over everything and answered all my questions.

I had a superb realtor, Cameron Mims, who helped me throughout the process of finding and buying my new home in Fredericksburg, VA. I can't imagine a better process.

Fast, efficient service and good prices.

Carolina.

Because I have a difficult time contacting an agent. When I have questions I would like to be called at least the day after I called the first time. I do not think I should have to call the number on my Progressive policy.

I enjoy working with my agent, Kathy Ryan. She is both nice and very knowledgeable.

Josh was professional, courteous, and very responsive to my questions and always cane back to me promptly. Great customer service. Great research which led to saving me a lot of money especially on the home insurance policy. .Thank you Josh!

Good customer service from Shawn!

I had the best agent(s)...Stacy Horowitz and Phil Epstein.

Agent was very pro-active to help me find the right policy for my "coastal" condos.

Agent was very responsive, knowledge and professional. Nice working with her and the rest of the L&F team!

Kathy Ryan made the process super easy and had a policy turned over to me within a business day. She took lots of time to answer all of my policy questions and took time to ensure that there were no gaps.

I am brand new to the company so I can only say the process to obtain the insurance went well.

Actually could talk to a real person without 5-10 frustrating minutes trying to get to a real person. When I did, was very impressed with the info, courtesy & follow-up

Pat McCusker, our realtor has gone over and beyond for us in the purchase of our condo. He is immediately responsive and excels in what he does. Pat is a realtor you can rely on and trust 💯! Thank you Pat

Quick, efficient, and saved a lot of money!