I like the responsiveness and professionalism. However, it is unfortunate how our experience with The Philadelphia Contributionship played out. Gave us a very sour experience.
Service was very efficient, but not sure i understand all the "layers" involved in this process.
Joe Toscano & Wendy Wisser made everything so easy. All I had to do was give them my then-current insurance and they did the rest. Couldn't be happier!
I needed to make a policy change and was put on hold multiple times and was disconnected twice. I purchased a new car and wasn’t able to drive it off the lot because I couldn’t get the “new business” person to respond. It took 1.5 days to get it done.
I felt my agent Tracy Whitely went above and beyond for me. She was willing to show us tons of houses, she helped in everyway possible. I had a great experience with her.
Helpful staff when updating my policy.
Austin was amazing. He found the best price for me and my family and saved us around 3k a year.
Very professional. Easy to deal with.
Amber Dempski and Mike Defeo were very professional and responsive!
The agents were very helpful on the phone when we needed insurance transferred to our new vehicle purchase.
Process is simple and agent did offer me a great deal
I received exceptional service from the claims department when my vehicle was involved in a collision. They worked with me through the entire process and took into consideration items pointed out that were able to recover additioanl costs from the other party.
I had a great experience with Long & Foster Insurance! They took the time to find me an awesome deal on my insurance and made the whole process easy and stress-free. I really appreciate how helpful and professional they were, and I’m so happy with the coverage and savings they found for me. I would definitely recommend Long & Foster Insurance to anyone looking for great service and a better insurance rate!
Mr. Tetro Martin, with whom I have been working over the past two years, has been a stellar example of excellent customer service, an attribute which appears to be becoming a thing of the past in this rapidly changing technological age of "fast and impatient". He had demonstrated unstinting willingness and patience in answering my many questions, unbiased honesty and professionalism in the guidance and advice which he provides, together with a high degree of responsiveness in returning calls and in following up on alternative insurance options, etc, He is very pleasant and courteous person to work with and he remains actively engaged until all of the required tasks and processes have been successfully completed.
With thanks.
My realtor, Gene Troutman, was genuinely interested in my business and ensuring that i would like my new home before i purchased it. Everyone affiliated with Long & Foster was professional and helpful. i would highly recommend Long & Foster to anyone looking to find a new home.
“When adding a new vehicle was inaccurate. Request to compare insurance and homeowners rates for a new policy even though I have no losses never responded to.
Speed and efficiency of response, Going the "extra Mile" to get something straightened out.
I am very satisfied with the level of service, very pro
Agent was wonderful to talk to.
Everyone was very accommodating and friendly. They really helped me out as a first time home owner.
My issue was handled quickly and efficiently. Robin was great at helping me accomplish what I needed done.
I am staying with Progress under a different company. My long and foster rep, Josh Smith, could not have been more helpful. He answered all our questions and got us a rate we could afford that had better coverage. Josh is a terrific representative.
Carolina Yanovich did an excellent job shopping around to get us great home and auto insurance policies at great premiums which saved us considerable money vs our previous policies. HIGHLY RECOMMEND
We were very pleased with the whole process.
Loved the service from my agent, Alaynia. She was always helpful, informative, and answered my questions quickly. I'm looking at switching other policies as well!