When I have questions, my agent is always helpful, knowledgeable, and interested in giving me the correct information.

Customer service

I was comfortable with real

Kathy Ryan is the best!

Nothing at this time

Very helpful and responsive also knowable of the the product..

I contacted Margaret Wade about the possibility of selling my home in Windsor Farms. Margaret was told that we needed to sell our home, find a temporary home to rent until we found the right property in area 20. This was no small task as we would need one level living or have an elevator. Margaret quickly found a property for us to purchase. We had our home listed and are moving in just over a month from the listing date. Margaret displays incredible professionalism, business acumen, strong interpersonal skills and she has a vast network that enhances her clients opportunities. She is a well seasoned negotiator and this lead to a very successful end result. Our home sold for the second highest cost per square foot in Windsor Farms in the past several years. We are thrilled to have worked with Margaret.

Very easy, low stress, friendly staff.

Great customer service.

The agent was very helpful and friendly. Was quick with answers when we had questions.

I received excellent service and support from Andrew Robertson at Long & Foster in getting home owners insurance for a new home. Andrew tooks pains to understand my needs and was very responsive to changes and questions. He coordinated behind the scenes with the lender to help make sure closing on the house ran smoothly.

Excellent service and very responsive

Resa Lewis was extremely helpful, patient, and professional as I made a significant change to my Travelers auto policy!

Joe was great at understanding what I was trying to accomplish. He gave me several options, made his recommendation, and followed up to ensure we were able to complete everything.

Great service in providing prompt updated coverage for my new vehicle.

More recommendation to what I need. Only wanted to buy what I need.

There's no relationship between you and the agent. It's always a different person and it is not how I wanted to do business anymore. In addition, I suspect unethical activities from an agent in homeowners. Our insurance always went through escrow for payment and to demand upfront payment, even for surplus lines, raised flags from us and our mortgage company. We dropped home insurance a few years ago and decided this year to get better service and connection from a local company.

The organization is reliable. Efficient staffs and always have good rates.

The account representative that handled my policy did an amazing job! My rep was Caolina Yanovich. I switched from a company I had been with for 30 years and saved a significant amount of money on both my home and auto policies!

I used to work for Long & Foster and that's how I met Austin Head. Despite now working with a different real estate brokerage, I still recommend Austin and his team. My own car and home insurance is now handled by Tyler Hudick, who is responsive, professional, patient, and great at helping me navigate the changes in my family's needs and saving us money.

overall- great experience.

There was a prompt response to my requests

Very expensive

Joe was super helpful and quick to respond to us. It felt more personal than a transaction which also was nice.

Teri Milleker has made getting multiple policies so easy. Being new to the area we appreciated the attention given to getting home and auto insurance so quickly and conveniently. Excellent communication at every turn!