Speed and efficiency of response, Going the "extra Mile" to get something straightened out.
I am very satisfied with the level of service, very pro
Agent was wonderful to talk to.
Everyone was very accommodating and friendly. They really helped me out as a first time home owner.
Extremely expensive
My issue was handled quickly and efficiently. Robin was great at helping me accomplish what I needed done.
I am staying with Progress under a different company. My long and foster rep, Josh Smith, could not have been more helpful. He answered all our questions and got us a rate we could afford that had better coverage. Josh is a terrific representative.
Carolina Yanovich did an excellent job shopping around to get us great home and auto insurance policies at great premiums which saved us considerable money vs our previous policies. HIGHLY RECOMMEND
We were very pleased with the whole process.
Loved the service from my agent, Alaynia. She was always helpful, informative, and answered my questions quickly. I'm looking at switching other policies as well!
The ease of the process.
My experience with Long & Foster is always easy and gives me peace of mind
Knowledgeable, friendly, and helpful agents.
Responsiveness and great customer service.
Premium coverage options supported by down-to-earth support team that knows their work and if they don’t know say so and/ or gets back to you.
Easy to use
Long Foster reached out to me to review a better comprehensive deal after my home insurance jumped by 50% with my previous insurer. The transition was easy and smooth and the representative was very helpful in going through my coverage and premiums.
Friendly helpful reps
Wade was excellent and very informative. So is Anna from guard. Very pleased with our choice
The experience with the person we talked to was great. The issue is more about the price. Over $1,600 annually to add our teenager is outlandish.
We
Needed help , they were there with the right help that I needed.
Easy, great rates from reputable firms. LFI did everything but write the check.
Knowledgeable and very helpful. Though sometimes systems are clunky.
My realtor, Betsy Coffield, was very responsive and helpful throughout the process. Fortunately, I had a clear idea of what I was looking for and Betsy was able to set up a full day of visits so that I could make the most of my time while in town. She worked through the offer process skillfully and we quickly set a closing date. She set me up to work with Prosperity and Shaheen Law firm, which were also positive experiences. As any issues or questions arose, she was quick to follow up and work through them. She is clearly experienced in the process and very pleasant and easy to work with. She has offered to help me multiple times, which has been particularly valuable to me not living in the Richmond area. I couldn't have asked for a better realtor and would highly recommend her!