Professional, local, thorough and timely with range of options to meet needs

Survey requests are very excessive!! It’s been over 6 months and I keep getting survey emails!!

The service

Very polite when came to my door and asked if they could talk to me about my roof and give me a free estimate on any damage.

I don’t feel that Legacy provides the expanded services needed to complete the entire restoration.

They did a good job on the roof installation, cleanup was pretty good overall.

Very easy to work with.

Efficiency... Immaculate cleanup.

Our rep from Legacy (Connor) was extremely knowledgeable, flexible, and responsive.

Had to follow up too much. Didn't feel that they were straight forward

Everything from the original inspection to the end of the roofing project was a great experience with great people.

Easy to work with. They will also tell you what you need if they find something that needs to be replaced.

They were very professional and talked to me straight from start to finish. The communication was amazing and their professionalism was outstanding especially when dealing with them in-person.

There was terrible communication throughout the whole process.

I selected Legacy because I observed how quick, clean and professional the reroof was for my neighbor. I received the same great service.

The ice dams on the roof continue to be an issue.

They handled the whole situation. The insurance company, they were on the job, cleaned up the mess. Did a great job fixing the roof

There was a long delay between the roof completion and gutters being added. I got lost in the shuffle. While it wasn't a huge inconvenience to me, others may be more irritated.

Service and quality both excellent. Verry happy with Legacy.

YES

The thing I didn't like about the company was that I had asked for a porta-potty because I had seen many neighbors who got their roofs done recently, and the workers were just using the bathroom in their yards. I did not want that. They delivered the porta-potty, it rained for two days, and the workers didn't come and work. They took away the porta-potty before the workers were done. I looked out of my window one day and saw one of the workers urinating in my yard. I didn't like that.

I had been through a lot of agencies because we suffered with the insurance for over three years.
I had about five different restoration companies come out, but they never did the job.
Legacy came in, and within weeks, we got it to go through insurance, and they had the work done. They had our checks to us and everything. Legacy Restoration went above and beyond! I don't know how to thank them enough. I don't think I would have got it done if it wasn't for them.

I had a great experience with Legacy; they were thorough and communicative and did excellent work.

The group that was supposed to replace the roof did the replacement absolutely unprofessionally . They had to come a second time to open the first three rows of the roof and replace them , and I am not sure if all of this was done properly before a possible ice damage .

As much as they preached communication, there was very little.