I had some issues, and the follow-up wasn't what I had hoped for.
I wouldn't recommend to anyone because I was told that I would have no out of pocket expenses but the deductible but I ended up owing $1233 and change after all was said and done. who would recommend anyone who lies.
The assigning of a new Project Manager in the middle of the project could have been handled smoother. There were changes that were not passed onto the new Manager and caused errors and confusion later.
Timely, cleaned up after themselves, roof looked good at the end
Survey requests are annoying.
They have very good communication with the customers.
Job completed in timely manner and cleanup was very good
IF AND WHEN SOMEONE WILL NEED.
They were amazing. They were wonderful to me. They walked me through step by step of what we were going to do. They were on time. They were easy to get a hold of if I had questions. They were great. I would recommend them to anyone.
After they were done—this was done in the fall—it looked like they did a great job with the roof. Also, the gutter had to have stuff pounded out of it. This was all done before the snow. Well, the snow fell, and all of a sudden, I had huge, huge icicles hanging in front of one part of my house, which I had never seen before, and that was after the job was done. So I don't know if that was connected to the roof or the gutter, but I've never seen it before. I looked around at my neighbors, who all had their roofs replaced, and no big icicles were hanging down from their new roofs and gutters.
So I just wanted the manager to get back to me. He said, "I'll talk to my department," but I never heard back from him, so my question was never answered. I wanted them to go up there and look at what I was seeing at the time. I said, "Could somebody please come out here and see what I'm seeing?" but nobody showed up or followed up with me.
Yes, I did, and the manager—project manager—said, "I'll talk to my people, whoever does that. I don't know." But then I never heard back from anybody. Well, of course, it's long gone. Winter's gone, icicles are gone, and nobody ever saw what I was seeing.
They never called me back about a problem I had with my leaking roof.
The color and quality of the roof turned out great. Highly pleased.
The quality of the work, the timeliness of the work getting done once they started, and the follow-up and communication with me as the owner were all outstanding. I got multiple quotes and bids for the work, and their quotation was the most thorough and detailed, with minimal questions that needed to be asked. Their quote included information about the house size, square footage, materials, timeline, and all the different parts and pieces—such as corners, thicknesses, and warranties. Overall, their proposal was better than the others.
They did a great job.
I would definitely recommend Legacy to my friends and neighbors.
The entire Legacy team did a great job from start to finish! I would recommend Legacy to anyone looking to replace storm damaged siding, roofing, or any damaged exterior finishes.
I have already recommended Legacy Restoration to a friend.
Legacy Restoration did a great job overall; they were quick, and everything looks great.
It was a good company and they did what they said they would do. They did a good job and fixed a couple of things. They were fine.
yes they did a great job getting the project started and finishing.
They were consistently professional and fulfilled all their commitments.
Didn't do the job right missed windows. Sash window framses
I would give more than a five, if possible. I am very, very pleased with Legacy. They worked with my insurance company to get my roof covered, and once they started the job, they were quick and efficient. They tore off and replaced the entire roof in just one day, which I thought was amazing. The people there were friendly, and the project manager I worked with was great. The job manager was also awesome and professional. I appreciate him for taking care of everything; he was very communicative.
Legacy did a fabulous job siding our house, from helping decide color scheme to the cleanup. They truly cared about our happiness.
They were great, friendly, and professional people to work.