Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with how they were in and out within two days. When you have one bathroom that helps.

Recognized Excellence

Recognized Excellence - I would like to recognize Kha Le the salesman because he was great.

Improvement Suggestion

Improvement Suggestion - Everything was to my satisfaction.

Areas Of Satisfaction

Areas Of Satisfaction - Re-Bath did a great job on the floor.

Recognized Excellence

Recognized Excellence - I thought John was very good.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the product and the installation. They were very professional.

Recognized Excellence

Recognized Excellence - Priscilla Buitron was very good.

Additional Comments

Additional Comments - I was very satisfied overall.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with everything. I am able to get in and out of the shower without falling which was my main concern.

Recognized Excellence

Recognized Excellence - Tony and the installers were excellent and polite.

Areas Of Satisfaction

Areas Of Satisfaction - I am most satisfied with the final product. It is a solid tub with nice surround. We saw how they put the pipes on. The plumbing is done well. It is a quality product.

Recognized Excellence

Recognized Excellence - I would like to recognize Kha Le.

Additional Comments

Additional Comments - We would highly recommend them but let everyone know that it is a pricier options, but well worth it.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the crews themselves. They were all good workers.

Areas Of Satisfaction

Areas Of Satisfaction - They showed up on time, did the work and there was no haggling like I'm used to with other contractors.

Recognized Excellence

Recognized Excellence - Actually, they were all good.

Likely To Recommend

Likely To Recommend - I already have had several other calls.

Areas Of Satisfaction

Areas Of Satisfaction - I was happy to have it done in 2 days.

Additional Comments

Additional Comments - It has worked out well for us. We needed it done by a certain date, because my daughter was moving back in. It worked out and she and her friends have enjoyed the shower.

Recognized Excellence

Recognized Excellence - Everybody I came into contact was awesome. One of the installers was excellent. He came in last and was really good. I had more time with him so I acknowledge him more, but I think they were all excellent. They were all happy go lucky and very friendly. They made me feel comfortable.

Additional Comments

Additional Comments - I'm very pleased. Everything has gone very well so far. I keep admiring my bathroom. It's nice to have a pretty bathroom.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the functionality of the product.

Recognized Excellence

Recognized Excellence - Everyone I dealt with was polite, professional, and courteous.

Additional Comments

Additional Comments - I have no qualms or reservations with Re-Bath and would happily recommend them.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the materials. Most of the workers were very courteous and explained things as we had questions.

Recognized Excellence

Recognized Excellence - I think everyone at Re-Bath was good.

Improvement Suggestion

Improvement Suggestion - They did such a great job. I don't think so.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workers. When they came in, they took into account our home and propped the areas that they needed to walk in so nothing got damaged or dirty.

Recognized Excellence

Recognized Excellence - They all did a great job.

Areas Of Satisfaction

Areas Of Satisfaction - Re-Bath met my expectations. The new bathroom looks exactly the way I wanted it to look. I love the craftsmanship of the bathroom.

Recognized Excellence

Recognized Excellence - Everyone I worked with was professional and friendly. I felt safe around the workers.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the installation because it went really well. They showed up on time and finished on time.

Areas Of Satisfaction

Areas Of Satisfaction - Overall, I was satisfied with the professionalism of the Re-Bath staff and the fact that once the job was completed someone came to meet with me to walk through everything. He listened to me and I was completely satisfied with that.

Recognized Excellence

Recognized Excellence - Joe was nice. He was my point of contact and always responded to my phone calls. I was particularly pleased with him. I was pleased with the entire staff but my interaction was primarily with Joe.

Additional Comments

Additional Comments - I am enjoying the product. It is still fairly new. If Re-Bath continues to do what they are doing then I would say they are on the right path to give their customer's what they have agreed on. I enjoyed my experience.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the sales staff and installation people.

Recognized Excellence

Recognized Excellence - The lead guy for the installation team did great.

Areas Of Satisfaction

Areas Of Satisfaction - I liked the installation.

Recognized Excellence

Recognized Excellence - The two gentlemen who did the installation were extremely careful of everything and kept me informed on what they were doing.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with Re-Bath of San Antonio because the entire experience was wonderful. The only drawback was the wait, but it was not big deal.

Recognized Excellence

Recognized Excellence - Everyone at Re-Bath of San-Antonio went above and beyond through the whole home experience.

Areas Of Satisfaction

Areas Of Satisfaction - The quality of materials they use is good.

Recognized Excellence

Recognized Excellence - All the installation people did a good job and went above and beyond in order to get it right.

Additional Comments

Additional Comments - The plumber was here and said he thought it was one of the best reconstruction projects he ever saw. I was satisfied. Thank you very much!

Schedule

Schedule - They finished ahead of time. That was even better.

Value

Value - It is a good value and it looks great. The bathroom Re-Bath did for us looks fantastic.

Trust

Trust - We would trust Re-Bath.

Likely To Recommend

Likely To Recommend - I would definitely recommend them to anyone, including the whole family.

Areas Of Satisfaction

Areas Of Satisfaction - My wife and I were really surprised on how fantastic the job turned out. It looks just like the display we saw in the store. Everything, including the material, came out great. They came in when they promised they would and they finished the job ahead of schedule. The installation crew was quick and efficient. They did their job and finished ahead of schedule, which was great for me.

Recognized Excellence

Recognized Excellence - The installers were exceptional at their service. If I had a question on how they were going to do the plumbing they were very helpful in explaining everything to me. I requested that they mark where the valves would be in case we have a leak one day. They did that and now I will know where to cut so I wont damage any of the plumbing.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with all of the areas. It was a fantastic job.

Recognized Excellence

Recognized Excellence - They were all very good.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with with everything and have no complaints about anything. I wish I had done this many years ago, but I am happy that I have it now. When this is paid off I am going to do my other bathrooms.

Recognized Excellence

Recognized Excellence - I would like to recognize everyone, especially the installers. The installers were perfect and I could not have asked for better.

Additional Comments

Additional Comments - Everyone should get this. They did a fantastic job and I wish that I had done it years ago. It is just fabulous and my husband does not fall anymore when he is taking a shower. The installers were courteous and knowledgeable about what they were doing.

Areas Of Satisfaction

Areas Of Satisfaction - I couldn't believe they did it in such a short time and did it so well.

Recognized Excellence

Recognized Excellence - Melissa answered my calls and always called me back.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the crew and everything pretty much. I thought everything was pretty good.

Additional Comments

Additional Comments - I am very satisfied.

Estimate Quoted Is What We Paid

Estimate Quoted Is What We Paid - Better than that, when a slight hiccup showed, and I made a request for a change that in my mind would obviously cost a bit more and change completion date - problem fixed same day no delay and no add costs.

Areas Of Satisfaction

Areas Of Satisfaction - Response to a misinterpretation of the original order. I stated a size I wanted for the inside basin width and it wound up being outside width therefore causing my actual usable shower space to diminish. Field engineer showed up the next day and boom, no more problem, no delays, no more costs, GREAT!!!!

Recognized Excellence

Recognized Excellence - Todd was patient and did a good job. We somehow missed on basin size. The field engineer, apologize name escapes me, in my experience managed me with exceptional success. I am not a friendly or patient person, the only issue I could find to make a stink about he erased before I could make my first mark. Give that man a raise, or at least the afternoon off.

Areas Of Satisfaction

Areas Of Satisfaction - They came in on time--ahead of time, actually. The end result is reasonably nice looking.

Recognized Excellence

Recognized Excellence - Joseph, the sales rep was very, very good. There was some difficulty with the shower curtains because they needed to be specially made. So, I was worried about getting the right size. The design, in the end, was not what I expected it to be, but I was very impressed with Joseph.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the workmanship and the quality of the material.

Recognized Excellence

Recognized Excellence - Mr. Lee, my salesman, provided exceptional service.

Areas Of Satisfaction

Areas Of Satisfaction - the clean up and removal of the previous shower we had fast and friendly

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with my experience with Re-Bath because they were the most pleasant people to work with and it looks good.

Recognized Excellence

Recognized Excellence - I was happy with everyone we worked with at Re-Bath of San Antonio, everyone we dealt with was very nice the two installers and Priscilla.

Areas Of Satisfaction

Areas Of Satisfaction - We were extremely pleased with how they were able to work with the products that we had gotten. We are very happy with that.

Additional Comments

Additional Comments - I'm sure we would use them again.

Areas Of Satisfaction

Areas Of Satisfaction - I was very satisfied with the installation. Re-Bath did everything as promised. The installers were hard working and completed everything in a timely manner.

Recognized Excellence

Recognized Excellence - I think the installers were twin brothers; they were great. The installers were hard working and completed everything in a timely manner.

Additional Comments

Additional Comments - Everyone at Re-Bath was perfect. I am so happy I had my project completed by Re-Bath.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with all of it.

Recognized Excellence

Recognized Excellence - The whole crew provided exceptional service. There was an issue with it being too slippery, and they came out immediately to fix it.

Areas Of Satisfaction

Areas Of Satisfaction - They came when they said they would, kept the job site clean and were respectful of the fact that I work from home and needed quiet.

Areas Of Satisfaction

Areas Of Satisfaction - The finished product. . . . . .

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the product, it was excellent. They did everything they said they would.

Recognized Excellence

Recognized Excellence - Joseph was very good and very kind. He delivered exactly what he promised.

Areas Of Satisfaction

Areas Of Satisfaction - I can't say enough about the crews at each step from demo to install - all were professional and skillled.

Recognized Excellence

Recognized Excellence - Don't know each crew member by name, all were excellent at every level. The fellow that did the carpentry and installed the window was very skilled and did a great job. Carlos and his helper went above and beyond professional, personableand skilled. I would hire them again.

Recognized Excellence

Recognized Excellence - Brant did an excellent job of correcting our punch list. Melissa was cheerful and helpful over the phone. If she said something would be done, it was done.

Additional Comments

Additional Comments - Everyone was friendly and efficient. A very good company to do business with!

Areas Of Satisfaction

Areas Of Satisfaction - The work crews were very professional, knowledgeable, and helpful. Carlos is wonderful and thorough - he deserves a colossal raise.

Recognized Excellence

Recognized Excellence - Carlos. :) See the above answer.

Areas Of Satisfaction

Areas Of Satisfaction - The workers

Recognized Excellence

Recognized Excellence - Amber watt

Areas Of Satisfaction

Areas Of Satisfaction - The customer service was fantastic.

Recognized Excellence

Recognized Excellence - Kha, the salesman, had a fantastic attitude. They did exactly what he said they would do. I am very pleased with him.

Additional Comments

Additional Comments - They are a fantastic company. We met one of the owners after we did the project was completed and they were wonderful.

Areas Of Satisfaction

Areas Of Satisfaction - Their expertise and quality of the work they did.

Recognized Excellence

Recognized Excellence - All the ones that delt with us were very professional and the one that we had most contact with was Mr. Robert Hernandez and they did a wonderful job finishing.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the quality of the product.

Improvement Suggestion

Improvement Suggestion - I have no complaints, I am very happy with my new remodeled bathroom. What a great job!!

Areas Of Satisfaction

Areas Of Satisfaction - 1. Installation of the shower, materials used is very easy to clean. 2. I was given a schedule and it adhered to. Once the work was started. they didn't stop until they were finished3. workers were very professional informed me when they went lunch.4. Cleaned up and the end of each day.

Recognized Excellence

Recognized Excellence - Joseph Pinilla, the demolition crew and the plumbing crew. All workers were outstanding.

Additional Comments

Additional Comments - Thank you so much. I am looking forward to working with Rebath again.

Improvement Suggestion

Improvement Suggestion - Not at all, the workers were all courteous and knew their job.

Recognized Excellence

Recognized Excellence - Brad and Brent were great as was the guys that did the plumbing and installed the commode and the shower door.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied when ReBath actually came in to do the work. They were extremely careful with my home and were very courteous to me as a homeowner. They let me know what they were doing and how they would do it. They kept me well informed, and I was really comfortable with them in my own.

Recognized Excellence

Recognized Excellence - I'd like to recognize Kha, the salesperson. He was really great about bringing me samples. I'd also like to recognize the two men that came to do the initial demolition and installation. They were extremely great.

Additional Comments

Additional Comments - I've had several remodeling projects done here, and ReBath was one of the best experiences I've had. They were exceptional.

Additional Comments

Additional Comments - Mr. Parker was easy to work with and very professional.

Improvement Suggestion

Improvement Suggestion - All went very well!! We did have a couple of minor things... but, taken care of very effectively!! I highly recomend them. Their personnel/employees are highly trained and they know what they are doing. I even received a phone call from the owner!! Great!! 10 out of 10. !!

Areas Of Satisfaction

Areas Of Satisfaction - expertise, knowledge,capabilities, and workmanship!

Recognized Excellence

Recognized Excellence - Kyle, Steve, and the other two men who worked with Steve(I can't remember their names!!) but they were here Monday, Tuesday and Wednesday with Steve!!

Additional Comments

Additional Comments - All good

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with the look of my bathroom and the colors that we chose. It just looks great.

Additional Comments

Additional Comments - I am just happy with my bathroom. That is the second time I have used Re-Bath of San Antonio and I would not hesitate to use them again.

Areas Of Satisfaction

Areas Of Satisfaction - I like the shower and that everything was finished on time.

Improvement Suggestion

Improvement Suggestion - I was very satisfied with the work and workmen.

Areas Of Satisfaction

Areas Of Satisfaction - I was most satisfied with whenever I interfered and asked questions, they were always willing to answer and show me what was going on during the process.

Recognized Excellence

Recognized Excellence - The two gentleman that did most of the work with general carpentry did some amazingly good detailed work. It's really a nice job.