I told our sales rep we planned to paint the exterior of the house while also replacing our existing gutter system as we planned to go with a completely different color on the house's exterior. He assured us we should install the Leafguard system BEFORE painting the house, and he scheduled the installation for the very next day. We've since had estimates for the paint job, and in fact, we were advised the painting should have been completed BEFORE the gutter installation. It will now cost us more for the paint job because of the extra labor to cover the new gutter system. Additionally, I asked our sales rep twice for a business card, and he did not produce one. All we know is that his name is "Kyle". It seemed very shady to not produce the full name of the sales rep when in fact he was provided our personal financial information and making a sale for $25,000 for the Leafguard system.
Should have hired them first!!
I'll let you know later. It's only been 24 hours, no rain yet.
It is a great Company,especially the workers.Young but very respectful
Every stage of the process from initial contact through installation, completion and clean up was upfront and professional. If any of our neighbors at Heritage Ranch ask for a recommendation we will give the. Leaf guard.
Great customer contact service by sales representative and the installation person
The representative that met with us was informative, easy to talk with, and made our decision to purchase an easy one.
From start to finish, crew was clean and professional. Wish I could give them a 10+
The salesman (Brian) explained everything. The workmen did a great job and cleaned up everything. Happy with the results. Would recommend.
The water still runs off the peak of the roof causing pools of water beneath it. The concrete at the end of the gutter spouts does nothing to redirect the water so that the dirt is washed away from the foundation. I called regarding these issues and was assured someone would come and assess what needs to be fixed and 2 weeks later I have heard nothing from them. It’s a waste of your hard earned money!
More detail to work. Clean up all debris
I was sold on the quality and worry free maintenance that LeafGuard Gutters bring to my home. When I met the installers at the end of the day I was impressed by Osmin’s knowledge and attention to detail as he explained everything they did in the walk through.
The investment to protect the property with out having to worry of cleaning out the gutters
Co. gave a courtesy call to check to see if l was satisfied with the installation.
The design and heavy duty quality impressed us. The men had it done and everything cleaned up in less than 7 hours.
If you're going to get gutters, get them from the best Leafguard.
Everything about the entire experience.
Well I can't seem to contact anyone about a problem with the gutters. I was told that debris would enter the guttering but that has turned out to not be completely true. I don't seem to have a way to reach out and get assistance or at least a discussion on what can be done about the problem
The salesperson as well as the installers were very informative when explaining the product, installation and financing.
Only partial work is done! Marcus Powell didn`t have the complete work order, it seems! When Jordan came on April 22 and repaired the LEAKage of the New Gutter, I showed him the damage of something he had done! So he might have given some info to Joash and Marcus came w/ the elbow today!
Right after finishing the installation of the new gutters on March 11, I showed him that he destroyed the black pipe that was attached to the elbow near my patio side, he didnot have to pull that out and throw in the trash but he just went away w/o giving me any explanation.
I am an old widow living alone, did`nt need any new gutters, don`t know how I signed up for new gutters for my 43 yrs old house! NO WAY, I would have signed if I could think straight then! The family responsible for me knew about it, they were shocked, tried to cancel but I did`nt let them!
Godley Johnson is my power of Attorney now, Joash Fowler had talked w/ him, please call him 972 809 6560 and he will tell u what happened!
Any explanation about ALL the MESS I got into because of forgetfulness will be explained by Godley. He works at U T Southwestern but he will be glad to talk to u about how your sales Rep made me sign for the deal even w/o giving a QUOTE!!!
LeafGuard was unresponsive when I reached out to them because of an unfinished area on the gutters.
There was no rush and explained everything. I learned a lot about gutters. Didn't realize how much there is involving
The company involved is LeafGuard, located at 1475 Avenue South, Suite 300, Grand Prairie, TX 75050. I am 74-years-old and was subjected to questionable sales and business practices that raise serious consumer protection concerns. These practices included high-pressure sales tactics, potentially misleading representations regarding product necessity and performance, and pricing that appears excessive relative to the scope of work.
Professional and courteous and a good product!
It is the best system on the market and it is the best way to protect your home