Toilet did not have wax ring installed, only plastic one.

Job did not go as well as expected. Crew was constantly changing the first two days. What was supposed to be two turned into five days.
Thankful for Ohia Stecher dedication to the job or probably would have taken seven days.

The wait was too long to begin the project. In addition, the materials that were used were defective. When I reported the discrepancy, it took awhile for me to get a response.

Well, It started with an 8 week shower base build that took 4 months. When the crew came for the installation nobody went over what was to be done (we ordered a barrier free entrance for our 102 year old mother), we put a hold on the work till we met with the supervisor (which really helped), and another two weeks to restart.

High price, several mistakes

it was suppose to take 1 week to do and it took over 2 weeks because of problems caused by your team.As a senior living in a 55 plus community I was surprise to find the shower pan was not a no slip pan the salesperson told my wife it would be taken care of because it has taken so long to complete the job.Now over a month later it still has not been done and we have heard nothing from Kohler.the glass had to be resealed because it was not done right the first time.At first when the job was started you hear from them regularly BUT when problems come up you wont heard from them.I could go on but I will close .Your Unhappy Customer Bruce Gibson

The quality of the Sales consultation and all phases of the project from demolition, installation, and drywall completion were all performed with a high level of skill and customer care. The quality of materials and workmanship were outstanding.

The installation crew were professional and very friendly.

I spent 30000.00 dollars and can't get a return phone call from Chris, Just very unacceptable,

1. Quote was not clear enough. There was no line items to define the scope of works.
2. No inspection and quality control for Subcontractors job.
3. Design for frameless sliding glass doors for walk-in shower do not work properly with the shower pan design and result in water flow down and out of glass door to the tile floors. The quality and features of the shower does not match KOLHER’s brand and the money spent on this project.

The job was a complete remodel of my 26 year old shower. The project was completed on time with zero complications or delays! The crew was polite and clean and very accommodating with my requests. It’s a beautiful upgrade to my master bathroom!

My shower is beautiful. Thy did quality work.

The work was fine despite the difficulties of poor construction they ran into

Was very pleasant. Provided all information needed and answered. All questions was very professional. Easy to talk to

Professional, project completed on time and extremely clean throughout.

Generally it was all excellent - the sales conversation was clear and the installation went well

Installation team explained what was happening. Double checked that shower walls hardware accessories were correct and what i selected.

I feel confident with the work that was done and it looks beautiful

all the men were great. Did there work and were very careful of my stuff.

Clean on time

The job is not complete. I have walls and floors to be done. I would like a refund. You could send someone to check it out .Ph#9282962828. Thanks. Allen

It was a little bit of a rough start and we thought about canceling the contract, but it worked out in the end.

It only took 1 day both the works were very professional

They were a team; professional and courteous. They left my home spotless after a thorough explanation of how to use the new tub. They were great!

Reunity was thorough in everything they did, was quick, and was clean with what they did.