Professional, exceptional work

Lack of communication with salesman Bryce with Greg the installation so we didn’t get it built the way we asked

The product is great but the installation crew needs to be a lot more mindful of not causing damage to the property.

The crew was excellent. Very careful about cleanliness and explained everything as the project progressed. Asked our opion frequently.

My new door is absolutely fantastic. The quality and workmanship is outstanding. Together with the storm door adds so much to my home, thank you.

Not a great experience

All phases of the project were interactive and professional.

The installer communicated well and did a good job

Ttis produce is even better then we could of expected

The whole team were knowledgeable and helpful. From salesman to installers. Installation team from plumber to the installers were helpful. They went above the normal installation crew, in that if I had a problem they solved it. The installers boss man on phone solved my problem with my structural needs.

Great customer service. Installation was flawless.

See #3 below.

I previously hired Statewide Remodeling for a bathroom remodel. I was satified with the work and finished product.

Jasmine was very informative about the entire process. The installers were very clean and cleaned up after themselves. She

The whole process, from sales presentation to installation, cleanup and follow-up was beyond my highest expectations.

Overall, Statewide did very good job

We had the best installers - Manoir and Diego!! We have done numerous renovations in our 37 years old house and Manoir is the best!! He showed us the products before installing them. Very patient and meticulous. Diego worked diligently and carefully cleaning up the drywall dust during demolition. He kept our house spotless and was there to assist Manoir. Great teamwork!! We are so pleased with Manoir who after the installation took time to add his finishing touch without rushing out! Thanks for sending us your best installers!!

Marc was the only one and got the job done in one day

Yes. Their installation is good. These windows cool my house.

The salesperson needs to be more clear about how long the installation takes and the fact you can not use the shower for 24 hours

The crew that did my work was extremely efficient and easy to have here.

Installation went extremely well. The team was professional and efficient.

They workmen did such a professional job we would highly recommend them!

Communication between the installers and salesperson was excellent. My shower was exactly what I requested. It works great, serving a need I was wanted for my house.

Quality of work ! Would highly recommend! Already have !

From the time we signed the agreement to install was quick.
Overall it was fast and efficient.

Did a lot of work with just 2 people!!

Sales representative was very professional and thorough. Installation team arrived right on time, went through a materials checklist, and completed the job nicely in one day, and cleaned up the mess before leaving. Balance due was exactly as stated. Final product looked even nicer than I had expected.

Installation was professional, they even vacuum the dust afterwards. My new shower is beautiful!

The installation men, Brian and Manuel arrived at 8:25 pm and Brian remained until 9:15 pm. They were hard working, professional, careful with the rest of the bathroom and covered it very well along with the path up the stairs.
Brian was knowledgeable and answer questions during the day and kept us well informed.
The new installation looks great and we are very satisfied with the install.

Too many issues.

I’d recommend but with a few caveats

Installation was quick and tidy - the team did a great job of keeping me apprised of their progress and kept everything as clean as possible

The installation team was incredible! They worked together as a well oiled team, each doing their part With no talking, yelling, confrontation and very quiet. It was amazing!

Every thing I highly recommend using this company

Your advertisements say this should be done in two days. The first day the gentleman said you could do this in one day. I found that statement highly unlikely even though this was a shower to shower conversion. There were only two workers here on the first day; the second day there were three workers here, two of them left early and it took the last worker till 8:30pm on a Friday to finish. He obviously wanted to get out of here and get home given how late it was on a Friday evening. Either this should have taken 3 days OR the 3 men should have all remained and helped finish at an earlier time given the issues I still had afterwards:
* He left plastic on the pull down seat that I had to remove.
* He did not install the wall holder for the handheld shower that I had ordered.
*He left a broom and huge dustpan in the bathroom.
*He did not ask me if I wanted the anti-scald device removed. I had to call and tell your Customer service that my water was not as hot as I am used to and I learned about the anti-scald device.
$20,000 is a lot for a shower conversion. The workers need to be as high quality as your product.
I think the wall product, LUXSTONE, is wonderful. I just wish I could get the LUXSTONE product for OTHER parts of my bathroom to complement my shower and look the same. This is my biggest issue and complaint!
The man who came to resolve my open issues was very competent and obviously very experienced. He quickly and efficiently resolved my open install issues.

This question is somewhat difficult to answer - so my answer pertains only to the Rite Window Install team, which was excellent. The installers (Dalisson and Vinicius (Vinnie)) were terrific; Very punctual, efficient, neat and quick. They listened to us carefully and worked well with us to get the Walk-in Bathtub (WIB) installed exactly as intended. Although we couldn't finish the install that day (our town requires a mixing valve for the tub, a part which the installers didn't have with them), once our plumber installed the mixing valve, they came back quickly and completed the full check-out of the tub along with Stephen. I would fault them for not having a mixing valve on the truck (a small item that some towns require for a tub), but they accommodated us nicely by returning quickly once the mixing valve was installed by our plumber. So the install went well and that's why my rating is a 10. See below for more info on other parts of the experience.

The crew did great work all around

Did not turn out as expected.

From Sales Rep to Install it all went well! The product is beautiful 😍

Professional, courteous, knowledgeable ... from our first meeting with the salesman to our very last moment with the installation crew.

Installers were professional, did a great job with tub installation, easy to communicate with, maintained our home clean.

Nice product

All in all a perfect remodeling experience. The installation in my house was perfect. I think the half window shower shield is a little weird but only a sprinkle or two escape the tub/shower enclosure.

The quality of materials sold me.

Professional, courteous, genuine, great communication, quality craftsmanship.

Both the installers were easy to have here and careful about there work and my property,

The bath tub has wonderful features.

Super friendly and quality work

Great service and quality!