The install happened much sooner than promised. Their work was impeccable, even though there were a couple of surprises once the previous shower and toiler were removed. The installer, Lucas, worked tirelessly to get the job done.

All in all it was a well coordinated effort between sales and installation. Minor glitches were taken care of professionally

Carlos and Edgar and Alex were efficient friendly non intrusive. They got the job done did a very, very excellent job.

Our sales experience was great, he went out of his way to answer all our questions and explain every option. The installers were fantastic and extremely conscientious, especially about making sure we were happy with the final product. My best experience ever with having work done in my home!

The name Kohler, the quality associated with it...enough said.

Costco cards are not yet arrived

Prompt, respectful , cleanup !

I have a bad experience with Renuity

Very polite and professional. Excellent job.

Being new to Olympia and Washington in general, we don't know anyone to forward a recommendation to. However, if we did Renuity would be highly recommended

Renuity kept me informed during the entire process. The installers were prompt, professional and polite! During and after the installation they kept everything clean! They even vacuumed and washed the windows!

I like the product but I would caution them on price, very high.

You sent Lucas out to see what was involved in the job and I was able to talk with him about my concerns and his. I WAS happy that he came back to be the installer verse sending a stranger to do the work Christan and Lucas worked together as a team that they new what they were doing.

The installers be more up front with the customers.

Fast and good installation

The type of shower/bath material for the walls and overall final finished product looks great.

Lester and Dawn were very knowledgeable and efficient. The work was excellent. My showers looks just like the brochure!

High quality and professional install.

They worked hard on the install . They were faced with a few complications regarding ability to get bath tub into the bathroom due to incorrect info on width of door. They had to remove the pocket door which was sticking out . They did excellent work in removing door and the damage that was necessary to fit the tub.
Also corrected all the damage and fixed it back to professional level.
It took 2.5 days because of that issue.
Tub install was excellent and tub works great. They had all the skills to get the job done extremely well.

Multiple problems. Multiple issues. Multiple phone calls to multiple people. Service people who caused problems. Supervisors who weren’t accountable. Never ever have we dealt with so many people to complete a project.

The installation process went as described. No surprises

The work crew tackled the replacement very well. They were respectful and kept me informed as the work progressed.

Efficient and professional. Installation went very well. We are very pleased with our new walk-in shower.

My shower is beautiful and just what I needed

There were 3 things we weren’t happy with.
1. I asked for (and thought I was getting) a teak seat. Not plastic composite.
2. Your installers didn’t speak English, and only one knew what he was doing.
3. We told them to be careful removing our expensive basco shower tub door. They tossed it on the truck.