we were very pleased with the work involved in replacing our shower by the team from Reunity. The attention to detail and efficiency of the crew chief, Roman, was exemplary. We will be sure to have future work done by this team.
The team was really helpful in all aspects of this installation!
We have attempted to get Statewide Remodeling and their install crew on several occasions to attempt to get them to come finish the install job on our replacement windows. There were several discrepancies that we provided picture evidence of and have been ignored at every turn. The windows seem to be of good quality, but the installation was unsatisfactory.
I have had several projects done by Statewide. They are always professional and thorough. I have already recommended the organizations to friends many times.
Good quality and service, although a little expensive
The workmen were on time, very courteous and polite. They were exceptionally good at keeping the entire areas of the house where they worked and passed through clean. After the work was completed, they explained all the workings of the faucets and the doors and how to clean the shower itself and the glass doors. They cleaned up and took all trash etc. with them. Very kind and professional.
The disconnect between the salesman and literally everyone else was frustrating.
Clean, courteous, effecient.
The entire process went smoothly and the end result is exactly what I was looking for
The installers were professioonal and neat, and went out of their way to make my experience good.
The total experience was excellent
Professional and quality work done quickly. Good communication and follow up
Costly, also my house was built in 1920 and always the possibility of structural challenges and unknown needed repairs to complete a shower installation. Which was true in my case.
Overall, the technicians installed our bathroom according to the measurement data provided. However, the installers simply followed those measurements and did not notice that the data itself was incorrect. It was obvious that the shower base was smaller than the actual bathroom dimensions. In addition, there is a large gap along the frame. We are unsure whether this was done to save materials or was simply a mistake.
Given the inaccurate dimensions of the shower base, the construction team promised to replace it with a larger one. However, when they came to our home, they neither replaced it nor explained why it was not replaced. Instead, they reported to their supervisor that the customer did not request a replacement. Such a statement is absurd. If a replacement were not needed, why would we have scheduled another appointment for them to come and replace it? As customers, we feel seriously deceived.
Secondly, throughout the entire project, there have been unreasonable designs and various issues here and there. No quality inspection personnel were sent to verify whether the work met the required standards. The project was considered complete solely based on the installers’ report that the work was finished. Is this truly a complete and satisfactory service?
The floor in the shower is very slippery. When I brought this to their attention, they offered to apply a non-slip coating free of charge. Two things: one of the key selling points of the walk-in shower is safety. A very slippery floor flies in the face of that. Second, if they can apply a non-slip coating after the fact at no cost to me, why wasn’t it applied in the first place?
All of the people I dealt with, particularly Anthony and Michael, were just the best, competent, respectful and congenial.
Only concern was the initial slipperyness of the floorpan, which was then solved by the texturing treatment.
We felt the install went seamlessly but pricing was a bit high
Overall quality from start to finish was excellent
Highly recommend, everyone involved very professional.
The end product is very nice. There were a few setbacks with a broken base and an exhaust fan installation but the end product looks very nice.
The work they did was marvelous.
Very pleased with entire project.
The overall process was excellent
Steven did a great job installing the shower and Chris was fantastic in fix minor adjustments and fixing bathroom cabinets that were scratched.