Overall, it was a seamless operation. From the first encounter at Costco, to the home appointment to the installation, and followup.

Great product, very seamless process from start to finish, including great communication from everyone involved- sales person, project manager, scheduler, installer- everyone was fabulous!

They didn't put up the plastic between my bedroom and bathroom. There was dust all.over everything. They also left a hole in my tile floor. I have to replace 3 tiles.

Anderson and Nick did top-notch installation. They were knowledgeable, courteous and thorough. Mike did a great home presentation—he was very friendly, knowledgeable and informative, and he didn’t make us feel pressured to buy.

Prompt completion of work. Also workers were careful and thorough to do the job and keep areas clean.

Na

they have done what they said they would do so far

As I said, I have no complaints. Not a thing went wrong. Everything was just as good as it could be, and I am very pleased.

Exceptional quality and customer service

Great install and nice shower. Works great!

I don’t like the finish on the tile so probably would not recommend.

Team of installers were very polite, and quality work. Even vacuumed the floors as they were leaving. Highly recommend our crew!

Very professional, great product, and met all expectations

No pressure, easy to work with and very reliable!

The moment the salesperson worked through my door, the whole crew, installers, callers, follow-up people, answered questions, were patient, explained everything, I had confidence and very very happy they did the work.

Had wanted the change for years. Was very glad when I did and very pleased.

The installer was awesome. He discovered the measurement problem that happened prior to installation. Management was instantly responsive about addressing the problem and making the project right for us. The final product is fantastic.

They did too quality work including removal of all materials

Installers did not speak or understand English well at all. I had to call the manager several times to explain & correct installation & missing items. The installation lead had to call her Spanish speaking person to interpret what I was saying. I should not have had to call the manager & certainly not as many times as I did. Their specs either were incorrect or unclear...one major example - they installed the transfer in the wrong place & only after I called the manager did they move it to the correct location.

Lack of communication from office
Wondered who I contracted with

Price

The work was one time and very clean. Alex kept me informed every step of the way showing me the progress at every step. They were very respectful of me , me, my home and my pets.

Well done, professional

Very expensive, proprietary shower fixtures so can’t match the style, and I have been trying to reach someone to complete the job but nobody will call me back.

Joe was wonderful and his helper, I forgot his name. The area was spotless and I'm very happy with the whole process.