I am so pleased with the way my shower turned out. From my sales rep to the installers the professionalism they showed was exemplary I have to admit the initial cost threw me off but after I saw what this install entailed I understood completely. My shower is beautiful and I would definitely recommend your company.
They were wonderful to work with.
Quality,cleanliness,
David and his team were easy to work with and did an excellent job. He continually kept me abreast of how the project was progressing. This was very helpful. Overall, the walk-in shower looks great. Everyone I met from Renuity was a pleasure to meet and talk with. Thank you, Paul S
Attention to detail, made sure everything was done to our liking
There was a glitch on day one when we found out the wall couldn’t be moved. But they took the time to talk to me and explained the options.
Courtney was perfect to line up the specifics of shower install. As well as the people who organized the project and kept us inform. The two guys that did the work and were in our home with us were delightful. I notice how well they worked together.
Installation crew was on time professional neat and did a great clean up finished in 1 day
Process was smooth
Quality product, expert install.
Unfortunately nothing can be done now to make it better. The person who measured for the floor/pan could have made it 2" long on each side and not have had such a wide shower door. I can barely sit in the shower...I have to sit sideways.
They described next steps and schedule. They kept me in the loop. They arrived when they said they would and finished on time.
Very smooth transaction. Very much keeping to your word on schedule. Very accessible as far as communication.
Easy process. Professional and did a great job installing
In retrospect, I could have had the project done for significantly less cost
The product is of high quantity. The installation was done perfectly by two intelligent young men who worked very hard from 8 am to 6 pm. They were back working at 8 am the following day.
Very professional and helpful staff members.
Work was completed on Day 2. The two men cleaned up any sign of installing a shower. I was very impressed, and I like the shower. I will be happy to recommend them. Bonnie Graves
Very professional. On schedule and attention to detail.
Communication is lacking and no one gets back to the customer in a timely fashion. Also, getting everything that was promised still hasn’t happened
Everything! The two men who installed our walk-in bath were really awesome. They were on time, very respectful & friendly toward my husband and me. I wish I could remember their names! They worked very hard to get everything ready to be brought in and install. It was wuite a challenge to manuever the walk-in bath tub through the very narrow bath entry door and to be able work it all the way to actually turn the tub to the left to make it parallel to insert into new prearranged area. The ended up needing to remove the bath entry way door, remove rhe door frames on both sides of the door just on the bottom half in order to trim out enough space to bring the tub through. And because the tub had to pivot to the left they had to remove just the closet door—it was smooth sailing thereafter! They were cool, calm, and collected throughout the entire challenge! The patience of Job in the Bible. While the older person worked on the tub, the younger man the removed our toilet and installed the new Kohler one. We were very pleased and thankful for our new walkin tub and new toilet. Job well done!
Overall a great experience. Home improvements are like a dreaded necessity - people working in your space causes anxiety. Your teams do a great job mitigating that feeling. And we love our new doors.
Everything from start to finish
Installers were polite and professional. They explained what they were going to do and how they were going to do the job. They put down covering for the floor and cleaned up when they were finished.
Friendly and always kept a clean project area.