We were disappointed that we were requested to sign off on an uncompleted project.

I felt confident that Renuity would do a good job.

The workman were very good. Even th plumber that casused a delay owned up to his mistake. The problem was the time it took to complete our project. You have been doing this for many years. Why did you not figure out hoe to schedule the project. I was told 2-3 maybe 4 days. The project took 15 days. Materials was not the problem. My Scheduling was.

As a side note, this project is the third major project with Statewide. I did not have this type of problems.

To start with the installation is not complete and I don't understand why I would be getting a survey since it's not complete.
I was told the complete process would be completed in 2 days from the salesperson. When the installation began, I was then informed the door people would need to come out and measure for the door before it could be installed. And it would take another5 to 7 days for this. I needed it done in the 2 days correctly due to things coming up. I wanted to wait until end of April and was assured it would be completed in 2 days. They started March 9, 2026 and it is now April 4, 2026, still not complete.

Very professional crew. Installation was timely and kept things neat and tidy. B

Matthew n his installers made sure I was satisfied w work. Cost is competitive. Nice window features.

Downpayment of $10,000 was paid in late December 2025 with a credit card. Construction start was estimated to be about February 9, 2026. The contract was written up as two projects. To my surprise, someone signed my name on the paperwork for the second part. The Onyx (artificial marble) and the glass material deliveries were blamed as delaying the project. The project was finally finished on April 1. The field rep Hector was very respectful and answered my questions about scheduling and construction details. But it seems like the office staff were lacking communication skills. When installing the new shower walls, the thermostat wire in that area was cut and damaged. The Statewide contractor likely accidentally cut the wire while removing old insulation. Statewide did agree to take off $229.90 as determined by the A/C repair company. But overall, the job was a hassle and took longer than expected.

Didn't realize how poorly the job was done until the second man came back to install a part and redo the caulking. Now it looks perfect.

Very friendly and helpful conversations and services from the beginning and through the finished product.

Bedroom shower remodel

The whole experience was very pleasing.

I sent emails to you and the answer was it was not rite windows problem. It was the contractor - fine but could not give me a name or number? Yes, I did have some issues.

Walked us through each step of the installation to be sure each additional item ordered was correct and set up to our satisfaction.

Statewide was informative and professional.

Horrible customer service when it comes to setting a date .

The Language barrier and the co-operation of the person in charge, on sight, needs to understand or be told that when a customer ask for a copy of any paperwork signed, that the customer request should be met. You can't expect a customer to sign a documents for work completion, then tell him that he cannot have a copy. Not good practice. Anyone that signs any paperwork, especially for job completion, is to be given a copy on site...that is something your company needs to change.

Several items left us with iffy feelings. Not easy to explain in this manner.

Took six months to start the job. And the job is not completed yet. Still have two windows not finished. We are not pleased with the area supervisor and the fix for windows with the brick removed. I feel like he tried to talk us into a cheaper fix. And still waiting on a masonry to complete the window seal. Also the inside trim is not complete. Also I will not sigh off on the job until the wind storm inspection is complete.

Love the shower. Very high quality.

Went very well except for the demolition. Did not do what I asked about hanging plastic over our door so as keep dust contained. Also did not place a floor covering over the carpet by the bathroom door which is where all the work was being done

I paid for a bath remodel 3 months ago and it is only still a quarter of the way done.

Our installer, Ceasar, was fantastic. Both guys were great workers. They did a fantastic job on our shower..

The installers were through, fast and friendly. Showed me how windows work. They cleaned up well before they left.

I would recommend this company in a heartbeat!

We are totally satisfied with Renuity and would recommend this company to anyone looking to renovate their bathroom.