Yes, they were professional did a very good job fast.
Excellent work. Very pleased.
It was fast. They cleaned up well. I have had no issues.
My tile floor has gunk, and the shower handle doesn’t go far enough to get hot water. Hopefully, today (4 days later), it will be fixed.
The whole project took one day.
The work was fantastic.
You didn't send this survey to the owner of the house Suzanne Rcci,and you've been told a dozen times.
The crew that came in and did my bathrooms did an outstanding job and never left a mess always cleaned up before they left. I had the same crew for both jobs and my bathrooms look amazing thank you for a outstanding job
I've paid for the work and my pan doesn't drain and the drywall work hasn't been scheduled.
Workman were bery efficient and polite. Still waiting on bath bench to be installed in shower. Hand held sprayer has been delivered for installation
Professional work, helpful customer service, product well made
Very professional, great folks to work with. Love, Love Love the finished product.
we appreciated jacuzzi bath honoring the life time guarantee
Installer worked every minute.
I only have a couple of small complaints. Everything else was a 10.
The installation went very well. The two installers were very knowledgeable, and they did a very good job.
The cost is a bit more expensive compared to other dealers.
It was so expensive and the workmanship was a little sloppy.
The entire process from selecting the style, materials & signing the contract through the installation & cleanup was very good. The new shower looks great & is a wonderful upgrade from the previous shower. The quality & function is amazing.
The installers were polite and did an impressive job.
They were great workers.
It took them two days to complete the work.
The installers were fantastic!
did a great job
They were very timely, very professional, and did an overall excellent job.
My project looks nice, and it is comfortable.
Everything went very well. The installers were great and friendly. I am very happy with the bathroom.
Time will tell. Right now, I would recommend with a caveat and tell of my experiences good, bad and frustrating.
Exceeded all of our expectations. First rate technicians and project manager. Office staff was extremely helpful as well.
Very expensive. Unable to make adjustments.
Jacuzzi Bath Remodel was professional, and the work was professionally done. Everything is done to specifications and the way I wanted it. I had no problems, and I was very happy with the finished product.
The crew was good, and they did good work, but they had to order a new shower pan, which took a couple of weeks, and I received no information during this time. I called customer service many times; they were nice, but gave me no information. I was not happy about that.
The presentation was outstanding. The work done appeared to be good, but the follow-up was not very good.
The work is amazing!!! its pretty pricey though for alot of folks
Very professional technicians.
Cracked my drywall and nobody is following up to correct their mistake
Very poor communication .
The end product was beautiful.
Late, unqualified workers
Jacuzzi measured wrong. The supplies were ordered at the end of August, and the project just got finished this week. It was not a 1- or 2-day installation but a 3-month installation.
Only took 3 days to complete.
Overall, I was pretty satisfied; it was just the part about whether I would recommend the Jacuzzi Bath Remodel. The project didn't start well. I would never want to put my friends through that sales routine because it wasn't pleasant. I decided not to move forward due to the amount of pressure. The sales pitch was 3 and a half hours. When it came down to the price, it was out of my price range, but they kept trying to lower the price and made me say yes right there, so I said never mind. After a year, I was looking again. The people I spoke to this time were very nice and pleasant. The only other issue was that when they came out and went over things, they said they'd give us a shower curtain rod, but I asked why we'd need that since we are getting a glass door. Everything was great; the only thing was the problem with the shower door because the contractor said they don't do it anymore since the contract with them expired. The shower looks beautiful. I'd never refer the first salesperson to anyone, but everyone else was nice.
See below.
Professional, knowledgeable answered any questions you may have. Pollite, friendly and Very hard working. Beautiful work
I would not recommend them because of the price. They kept adding things until we were over budget. They got the measurements incorrect. We had a built-in shower-tub combo.
Every aspect of the process was very well conducted. The promise of six to ten weeks for completion was actually only three weeks.
The installation process was a nightmare.
I thought they were very polite and very efficient.
They did a great job, the entire crew. I couldn't be more satisfied.
They came a day early, I was expecting them to come on Thursday and they showed up on Wednesday. They did not tell me when they left that they made laser cuts in my linoleum. I am going to have to replace my bathroom floor eventually.