It is very expensive.

It has been a problem since; they are supposed to come back and fix the bathroom because they messed it up. The walls are not level, so I cant put any doors in. I am unable to use the bathroom for a month since. I am still waiting for them to come and fix it, and they were actually supposed to come today, and they canceled again. The people that they hired locally are not showing up to work. They had nobody to come and fix the walls today, so that I could actually use my bathroom.

The value of lifetime warranty makes up for communication / cleanliness issues. All the installers were very professional and seemed to care about doing the job right instead of fast.

At our sales meeting we told Luke it would likely take 2 days, and he listened to us. Then we were rescheduled to a 1 day install, cancelled that morning, rescheduled again for 1 day which stretched into 2, causing my husband to miss two days of work total.

I like the shower they put in and the worker was very courteous and kept things as clean as possible.

Very professional, great workmanship, great quality, fast install. No complaints.

This is my second time using Jacuzzi Bath Remodel and I love both walk in showers, thanks for making me happy!!

I am likely to recommend Jacuzzi Bath Remodel of Detroit.
The guys were very polite and did a great job; it took them two days and had a lot of repair to do at first but they did a fantastic job!

I love the new fixtures and the shower itself BUT the drain is to deep and you can't seem to fix it. The seat that was put in is extremely slippery and difficult to use as a seat. Our shower door is leaking and it's only been in for a month. We called for help and we are snowbirds and it takes to LONG to get something fixed. They also somehow got glue on my tile floor which was difficult to remove.

The response after the installation is very slow.

The salesperson as well as the installation people were extremely knowledgeable friendly and professional.

Costco vendor, higher end Quality, dispute resolution through Costco if necessary. The staff are attentive and the ones I had experience were good.
Jenny J. Brad, Jobani

I am not satisfied or happy at all with the amount of money that I paid for into this. It doesn't work for me.

The job is not finished. Drywall work not done. Bathroom door is still propped up in bedroom.

Initially I wouldn't give Jacuzzi 0 stars. The supervisor came, and I started asking questions about a strip on the floor next to the bathtub. Come to find out, the tub looked small; I didn't question the size of the tub. The installers installed a smaller tub, and the strip was to hide where there was no flooring there. Why didn't they tell me initially that the measurements were wrong? I would have had to stop the work and start all over again if the supervisor hadn't come out.

I believe the cost of the shower conversion is to high.

Very efficient, done in a day as promised.

They were very professional and very careful with what they were doing. The first two guys who came out to take measurements came up with a good idea about which side of the shower to make the adjustment on, since they had to do some work on the wall.

Your product is as good as you advertise.

My check was processed twice within 3 days which could have been financially embarrassing. They discounted the job $500. for that. The workers were here 2 full days. They should not advertise a 1 day project.

Damien and Sabrina were extraordinary in their work and attitude. Both were very likable and informative during the process.

The sales person lied about what it would cost. He doubled the price. He lied about the non-slick floor.

I will not recommend Jacuzzi to anyone. what a rip off !

The quality of work is excellent but it is pricey.

I am likely to recommend them to a friend because we really love our shower.