The people who installed it were very nice and professional and answered all my questions.

Everything went very smoothly, from the time the salesman came out, to the installation. Colby was the salesperson. Everything has been great and we love the shower.

Our experience from beginning to end, from in home meeting in terms of expectations pricing, timing, and ease at which installation would go, was better than expected. We are hugely appreciative because we had someone in household with health issues. We needed this to go smoothly and quickly, and it was perfect. We had no complaints. With chemotherapy it's always a little scary having people in the house, but everyone was careful. They laid out tarps everywhere and they swept underneath when they left. They were very considerate and went above and beyond.

From start to finish, Jacuzzi Bath Remodel of Arizona handled themselves in a competent and professional manner. From the designer to the installers, everyone knew their job and everyone had valuable suggestions to make. There was a glitch or two in the process but those glitches were resolved immediately by telephone. We didn't have to endure a week of discussions by committee. The installers worked diligently and left the area clean. Overall, we are happy with the look and feel of the materials and the quality of the installation and we're glad we did it. Last but not least, everything is so attractive and easy to use that it's actually fun to take a shower.

I am not likely to recommend them because I don't have any friends, and I don't interact with anybody other than my household, but if I did, I would.

The entire experience could not have been better!

I'm not likely to recommend them at this time.

It’s a beautiful functional shower

I am completely satisfied with what they've done. I had to have surgery on my knee and couldn't get in the bathtub. They gave me a shower in no time at all. It was completed in one day. I had seen the commercials and didn't believe they could do all of it in one day. I live in an old house and they did fantastic. I had two installers who worked long, steady hours. They did take lunch break that I provided because they were doing so good. They were very professional. I went from no shower, to having one I could walk right in. I kept falling and I called them up to fix it. I was throughly pleased.

They were thorough, polite, and cleaned up well.

They did a great job. They were very professional and personable. We didn't mind having them in our home.

very pleased, crew was fast with no problems ------GREAT

You are supervisors do not call back

The work is still not done. It started in December.

I was advised there was a foldup ramp for wheel chair access.
Feel mislead

While the installers were fine, trying to get info after the fact has been difficult.

It was screwed up from the begining. During the installation the measurements were off. They installed the wrong wall covering. It took three days rather than two days. They installed items in the wrong bathroom. The installers misunderstood what was orders. I am very upset.

I was very pleased with their work

He was very nice and did a great job cleaning up. I appreciated the visit, but I still need the hot water fixed.
The service was pleasant and they left everything clean. I enjoyed the experience, but I do still need the hot water.

Delighted with the finished product.

The salesman was very kind and worked with us and our finances

Installers were great no problem with Cameron and Azzie.

The salesman did not know the construction codes of my state. He sold us fixtures that are not legal in m y state. He was a nice person, but not knowledgeable. I am demanding a refund. I paid $400 extra for an upgrade that was not allowed in my state. The sales associate needed to know the state's laws. I do not have a refund yet. I have never done business with a company that makes it very difficult to get a refund.

From the start to the ending the guys were just awesome! They talked to us, showed us, and they took their time. It was awesome customer service!

They do good work, but they are pushy.