The workmanship was very good and very professional. Excellent.

I was very happy their work and they only took 1 day

I’m currently scheduled for the forth time to have my shower done. Three times our shower pan has been made wrong. Three times I’ve had to rearrange my schedule. Three times I’ve had take my belongings down to prepare for the install.

I am likely to recommend Jacuzzi Bath Remodel of St. Louis to a friend because I was very impressed with the perosn who came out to sell it, the installers, and the final product.

I haven't used it that much to finalize my opinion.

The professionalism of the installation very courteous at all times and very informative

They did a great job.

Professtional all the way, looks even better than I ever dreamed possible. I highly recommend Jacuzzi Bath Remodel, great price as well.

They were very helpful and very good at their job. They finished the work in one day, just like they said they would.

They were very careful to not get dirt on anything and put runners from the door to the bathroom to walk on. The workmanship was excellent.

All is great. First used on Monday 2/9/26 was very nice. Young men who worked on installation was both very pleasant and professional. Work continually and kept me aware of what and why they were doing. Michael and Tommy are welcome back any time.
I personally love my new shower

the after-installation communication was awful. I could not get answers to questions for over 3 weeks. First no one was available, after that no one would respond to calls

Price is too high.

Gavin and Kenny did and amazing job my wife and I love it.

The installers were informative and answered any questions we had about the product and the installation. They were done with the full installation in one and a half days. We are very pleased with the whole process.

I wouldn't recommend the company because it did not work out like it was supposed to. We're satisfied now but we weren't satisfied while it was going on.

Jacuzzi Bath Remodel is very professional.

The crew just wasn't as thorough from start to finish as sold. Their cleanup was minimal (we should have expected that I guess) and we had to clean up a lot of demo debris in our basement.

Very disappointed in my install

Jacuzzi Bath Remodel did a great job. I am impressed. My house is old, and I was worried about them taking down the old tile. They did a great job making things fit and sturdy. It helped with weight issues in my bathrooms. The project only took two days. I was surprised. The shower is lovely. I have good water pressure, and it is easy to clean. I have recommended Jacuzzi Bath Remodel to friends.

It took all day. They did a beautiful job, except they got here at 7 am and left around 7 pm. It was a tedious day. They worked straight through.

The area was not cleaned very well. Water stands on the seat. There are questionable areas in the caulk that concern me.

Best decision going with Jacuzzi.

The craftsmanship is not what I thought it would be from a company like Jacuzzi.

the dedication of the people and their desire to make me happy with the installation

I cannot describe how satisfied I am with the Jacuzzi service and employees.

I wasn't disappointed in the two days that it took.

I’m still waiting for the job to be completed. I’m not going to give you my recommendation for work that isn’t completed.

The installation crew was very professional and neat. They showed a high level of expertise.

They did very good work. I am happy with them! I will recommend them to others.

Too messy! They made changes that I was not happy with

Not the cheapest, but worth it

Have recommended to someone !

They were totally transparent from our initial meeting with Skylar to the exceptional installation crew of Jonathon and Aiden.

The team who came out to install did an excellent job and finished in the time frame they stated, and they contained all the stuff from the demo. When they took it out, they did not destroy anything. They worked hard, they were a team and I was very satisfied.

Quality work, knowledgeable installers, great clean up

The personal experience we received was great.

The appearance of everything Jacuzzi Bath Remodel did is fine.

The team that worked was fantastic. They worked first and cleaned up. The personalities and everything were a pleasure to work with. Joshua was the main guy, Sabrina, and there was a third guy who worked with Joshua, and they were all great. They were friendly. They worked hard. They were clean. It was nice. It did not disrupt much of my or my son's life.

I liked the timely manner it was done. They were professional. We are satisfied.

The job looks great and went according to schedule

The installers were extremely welcoming and kept me up-to-date on the progress.

Everything from scheduling to completion was excellent. The customer service was amazing and the crew was neat and polite.

The two gentlemen were very professional. They answered any question I had.They cleaned up their work and showed me how to use the handles. They gave me all my paperwork and told me if I had any questions don’t hesitate to call. I would highly recommend those two gentlemen to install for your customers.

The workers were fantastic. The shower is beautiful.

Everything

My property was damaged during Jacuzzi's installation. My main bathroom and master bedroom bath shared a wall. When they started the demolition of the wall, they cut a huge hole in the shower wall of my master bedroom bath. Initially, I was confident the repair to my property would be done properly and in a timely fashion. That was not the case. On several occasions, I called the manager who could expedite the process. She conveniently was not available for weeks. When someone finally called me back, then, they suddenly didn't want to commit to having the work repaired as we had previously discussed by a contractor that I trusted. To move forward with the repairs, I had to use someone they recommended. As a result, there was a hole in my master bathroom shower for months. Now that the work has finally been completed, I'm not convinced the repairs have been completed adequately. My bathroom has a lingering "musty" smell, which leads me to believe there may still be a leak somewhere. Since they selected the repairman, there is no guarantee behind this work. Again, my ceiling was discolored, and the overall job just doesn't look polished. I shared that with Juzuzzi in writing. They should have sent someone to come and do an inspection. They did not. They just wanted their money released from the lending company.

Also, they tell you it only takes one day for these installations. They know that's not true. It took them 3, almost 4 days to complete my installation. The last day they were at my home until almost 10 pm. After all that, there was still a problem. The bathtub was leaking water. I collected gallons of water within a day's time. It took them weeks to get that repaired.
Finally, in hindsight, this was way overpriced. I ended up paying almost as much for a whole new bathroom with this installation. The salesman caught me at a time when I was very vulnerable and distracted. When I made my appointment, I understood it to be to get a quote, not a sales pitch. He had already been at my home for over three hours. I kept saying no, but he was relentless.

I would recommend Jacuzzi to all of my friends and family! The shower is exceptionally helpful for anyone with mobility issues!!

The 2 men who worked here were exceptional. Cameron and Juan were friendly and both excellent workers. We felt so comfortable having them in the house. They left theirs areas very clean at the end of the day. And our shower turned out beautifully.

I was satisfied with the work.