They did a good job and did what they said they would.

Great service from the beginning with the sales presentation he made it clear and explained everything, and the two employees did a great job I would recommend your company to everyone great job 😀

Very well done. Details and customer service is excellent.

I really liked the product and that the weight limit for the wall seat was 600 lbs. I paid $6000 more than the next bid because I was told the installers would be well trained AND THEY WERE NOT. They were TWO HOURS LATE the first day & made no acknowledgment of this let alone apologize. They could not have been 25 yrs old and neither introduced themselves to me. I finally told the girl my name & then she told me hers. When I said the other looked very young she said "oh he's done a few (and then immediately corrected herself to "some") of these." Two older guys came to check on him a couple of times & I heard the kid call someone a few times to ask questions.

The technicians that put in the tub were Cameron M. and Terrick P., and they were really great! They were very informative. They asked questions and got answers from me and my daughter about how we wanted things done. They did a great job!

Still have not made any repairs to a crack at the top of one of the wall pames

If someone asks, I will recommend Jacuzzi Bath Remodel of St. Louis.

I wish the installer had been more vocal on the placement of the chair. I put it in the middle instead of the end. I wish he had more feedback; he just said, "Whatever you want to do." It was a bad decision on my part.

tHEY WERE V ERY PROFICIENT.

The work is of quality, but the salespeople are awful. It's like a flim flam. They were terrible.

There were a couple of small issues that were a surprise.

Painless install for anyone wanting it done in a reasonable amount of time.

They were very professional. They showed Up on time

I liked how neatly and professionally they worked.

I would definitely recommend Jacuzzi to my family and friends

The plumber left stains on my tile floor that were diffucult to remove. When I asked if permits had been pulled he said no because the city did not answer the phone. My hand held shower head did not work and no one returned my request to have it looked at for more than four days.

The installation was easily accomplished in 2 days. My satisfaction with the product used is fantastic.

The men were very polite.

They did the best job they could, and I'm very happy with it.

Joshua C & JJ were very conscientious and were very concerned with doing the “Job Right.” They were very willing to let me know what they were doing, any surprises they encountered and how they were going to address it. They worked tirelessly and were extremely concerned about keeping the house clean while they were working. I think they did great work, and others who have seen the Shower Surround have used terms including “fantastic, gorgeous, beautiful, transformative, and really pretty.” Amazingly, it really does completely change the way the entire Bathroom looks.

They were very professional, cleaned up all the mess and worked till almost 7.

I was very happy with what they did. The problems that we ran into were solved.

Initially I wouldn't give Jacuzzi 0 stars. The supervisor came, and I started asking questions about a strip on the floor next to the bathtub. Come to find out, the tub looked small; I didn't question the size of the tub. The installers installed a smaller tub, and the strip was to hide where there was no flooring there. Why didn't they tell me initially that the measurements were wrong? I would have had to stop the work and start all over again if the supervisor hadn't come out.

Damien and Sabrina were extraordinary in their work and attitude. Both were very likable and informative during the process.

The sales person lied about what it would cost. He doubled the price. He lied about the non-slick floor.