Cracked my drywall and nobody is following up to correct their mistake

Very poor communication .

They came a day early, I was expecting them to come on Thursday and they showed up on Wednesday. They did not tell me when they left that they made laser cuts in my linoleum. I am going to have to replace my bathroom floor eventually.

Very clean and respectful. Also seemed very trustworthy.

Worst experience ever. Was supposed to be completed last February and it’s now October 31st. Have been dealing with these people on many issues and they keep either ignoring me, pushing me off to someone else, not calling when they say they will, etc.

They did a good job.

I'm very dissatisfied with the shelves installed in the shower. There's no drainage on them. I have to wipe the shelves down to prevent mold. I'm very unhappy about that.

I am pleased with it now that it's installed. It's nice to get right in and it's perfect to me. It was a job and took a long time. They were so careful and so kind. Everything was cleaned up neat and tidy.

I highly recommend Jacuzzi Bath.

They said it was a same-day installation, and it took almost three months.

We are very happy with the job at our home. The tub and shower look great! All the staff we interacted with were polite and friendly. The job was complete in one day.

The project was 2 months delayed due to broken product; lack of communication during the interval with no project updates.

Installers were excellent. Quality of work and time they invested to make it perfect

Professional,highly skilled, finished in one day,

I’ve been wanting to change out my tub shower and finally did, it’s beautiful and my small master bathroom looks and feels bigger. What a difference! The crews were very professional and personable, communication by text and email, everything was taken care of and all cleaned up afterward. I highly recommend Jacuzzi for your new shower.

Poor communication after install. Talked into shower doors that I did not want.

Unfortunately I have not had the best communication since I placed my original order and my install is still not complete.

Excellent workmanship.

I thought the installers were kind and professional and on time.

The 'Estimator' was a slick sales person, misrepresenting himself as 'just the guy who sizes up the job.'

One door is hard to push open. I could use more ledges for shampoo, soap etc.

I am having a problem with the followup.

The work crew after doing the demo on the first day because measurements taken for the shower pan had been incorrect. They did not return for 46 days, during which we were unable to gain any information or even speak to any manager about our project. It was the worst experience with any contractor in our lives.

Not only would I not recommend anyone, I go out of my way to tell people what a rip off this is.

love the shower