So far, I have been very pleased with my shower.

Jacuzzi Bath Remodel did an excellent job. I can't complain about anything, so far.

Quick installation, great installers, respectful of property

I am likely to recommend them to a friend because I was impressed with what they did. These guys found our tub was leaking and the floors were fixed, no extra charge. They went above and beyond and we love the shower.

The shower fixtures and the main hose that the fixture goes onto doesn't fit any generic fixture from Home Depot or elsewhere. You have to go through Jacuzzi to get the right fit. I don't like that.

There was a lack of communication on the project.

The workers were great, fast, and they cleaned up after themselves. It was a great experience.

The people were very nice. I had a conflict with one of the people who would not believe a thing I said. He believed the guy who lived here over me. He would not believe me because I was a woman. They found a couple of problems, and they had to order another shower instead of putting a rush order on it. It took a month to get the product in. I started in Novemeber and it just finished last week due to the delays. They would not put some money back in my checking account until it came time to pay. I was asking for the money back, and it took them forever to give it back. I bought an accessory that never came in, and I told them to refund it. They said okay, but never put the money back in my account. I told them I was not paying until they sent the money back. They deducted it from the price of the shower.

The installers were good not great but as a whole I would not recommend

I appreciated the work.

I was pleased with the whole experience. They made it really easy.

professionals! made sure to not leave a mess. carted all materials from the remodel.made sure ALL had a look and asked for any input.

Have not fixed problems with shower head selector

I'm still confused about price. Haven't used shower yet looks nice but still feel as if I paid to much .

The team showed up on time, were very professional, and treated my house like it was their home. They covered the floor where they would be walking and also covered the bathroom sink and toilet to protect them from dust & damage. I really could not have asked for more!

Our sales man was a high pressure sales guy, and I did not like the high pressure sales.

They ordered the wrong-sized pan, delayed the work, and caused damage to other parts of my bathroom. I am still waiting on completion of the work.

Water was shut off for 8 1/2 hours because the plumber left for several hours to go to another job. The tub was filled on Wednesday for final inspection, and it is now Monday and no inspection has been done! I’ve called Jacuzzi several times and keep being told they’ll get back to me! Very disappointed in the process!!!

I would recommend them to a friend because I'm a product designer for half of a century, so of course I'm going to be tricky and they were able to do it in their normal stride. It took a little longer, but it was in budget, on time, and great stuff.

Very efficient and clean. The two young men who were here were excellent, personable, and businesslike; kept everything clean; and worked hard while they were here. They completed the job in a day and a half; I give them tens.

My experience with Jacuzzi Bath Remodel was extremely professional from beginning to end.

Multiple problems not addresses properly. When I called to follow up the person who left the message was completely uninterested in listening. NO, effort was made to take responsibility for two cracked pans or employees that were trying to install broken parts. No apologies at all. This was BEFORE we discovered the leak that ruined my office ceiling which is still in need of repair. I would not recommend this outfit to ANYONE. So so so unprofessional and slap shod.

I am likely to recommend them to a friend because I am very pleased.

Not a one-day project, as sold. More like 24 hours in our home, they left at 10:15 PM finishing our second bathroom.

They did a good job.