The material product is great, so far at least. The install was waaaaaay over the expected time at just over 12 hours - we were told to expect 6-8 hours. The install failed to properly secure the pipe coming out of the wall that the shower head is on and required us to call your techs back out. When I booked the appointment, which they gave me a confirmation number to, the tech never showed. To make matters worse the manager said there was no confirmed booking for me even though I had the confirmation number. I came to learn that my appointment was just never put in the books, but they gave me a confirmation number for the scheduled appointment. All of this after your staff verbally slammed all the other 'similar companies' out there that are doing shoddy work. I have to ask you all, what do you classify as shoddy work; because your staff displayed shoddy work a number of times.

The measurements are off! The ceiling and the wall panels are not even on the side. The front of the base does not look good at all.

I was impressed with the overall approach the workers took to doing and completing the job.

The work that was done does not reflect the price that was charged. The wall behind the toilet was not supported it was only siliconed. The wall was able to move and the silicone came apart. There was an open gap between the shower and the mirror. The faucet was loose after the job was done. The water pressure coming out of the faucet for hot water has no pressure. I spoke to the worker about it and he stated that was normal. The water pressure before the work was done was strong on both hot and cold water.

My remodel will speak for itself for anyone that gets to see my remodel

Amazing from the salesman to the work getting done

Professionalism; work completed in a timely manner; technicians were respectful of our home and us. Great experience!

Everything was perfect. Mike F. Was great. Responsive and trustworthy. Mynor and Johnny did exactly what I asked them to do resulting in a fabulous remodel. Simon was a pleasure to do business with with.
A+ all the way down the list.

Lower prices

The installers were, Melvin and Alex worked hard to install the walk-in shower perfectly. They cleaned up and made sure I was satisfied

They provided timely updates regarding the ordering of my supplies and timely scheduling when the remodeling work would start.

First it did not take 1 day to complete, second some materials were not sent and the shower head sent was the wrong one and the walls were not the same as was pictured on the picture the salesman drew to me. I should have received a discount for all the hassle I went thru. The workers were fine they did a good show

They were very nice and cared about the work they did in our bathroom

The only trouble with the whole bathroom is that the base was too slippery. I had to get a rubber mat to keep myself from sliding around and falling.

Every thing was satisfactory however my friends think it was too expensive.

It has been a problem. They are supposed to come back and fix the bathroom because they messed it up. The walls are not level, so I can't put any doors in, so I have been unable to use the bathroom for months since they have been here putting it in. I am still waiting for them to come and fix it. They were actually supposed to come today, and they canceled again. The people that they hired locally are not showing up to work, so they had nobody to come fix the walls today so that I could actually use my bathroom.

Jacuzzi Bath Remodel was easy to work with.

Very hotel like look

Overall experience has been great

The materials they used..the employee with excellent skills..very professional Ramon and john..very respectful to an elderly woman..

It’s too pricy for most people.

Absolutely because the quality of the work done and the quality of the new shower is worth every penny. The techs that worked on our new shower were exceptional in communicating every detail and the final product shows the hard-work that was put into it. Plus it is all backed by a lifetime warranty. Will recommend every time.

He was very nice and did a great job cleaning up. I appreciated the visit, but I still need the hot water fixed.
The service was pleasant and they left everything clean. I enjoyed the experience, but I do still need the hot water.

It will be beneficial for customers to have a Breakdown receipt of the total Cost

Too many mistakes by salesperson