The installers were quiet and very professional. They showed up at the time the said and worked late until they were done and we were satisfied.

I’m happy with the product and the work, and the installer did a good job. I just thought it was a little overpriced.

It is such a long and drawn out process. My install started in February and was not complete until June. They had to order replacement parts and had major issues. I had to get ahold of them because they did not reach out to me. I had a very unpleasant experience with Jacuzzi and had to wait for them to fix their own problems.

They were very easy to work with, communicated clearly, and were always available whenever I had a question.

Products where fine except for the two things listed below

Salesman didn't measure correctly nor all necessary areas that should have been included. Therefore workers improvised and are having a difficult time finishing.

The cost may be a factor in our recommendation.

Very professional. Always let us know what was going on. Found a drain problem in one of the showers and fixed it without hesitation. Excellent work.

Sub standard install.

The installers were excellent. They helped with questions. The workmanship was exceptional. There was a lack of communication from the company to take care of some damage.

They did an excellent job. We were kept informed of the progress and timing from the very beginning.

Jacuzzi Bath Remodel upper management does not take care of their customers or care about customer satisfaction.

I was very satisfied with the work that they did and it was very professionally done.

I am really happy with the installers and the total outcome of the installation. They did a great job.

Offer a complete installation including a shower door install without using a separate contractor which I would have to arrange.

The installation was great but the next day my husband looked over the glass doors and noticed one of the doors needed to b adjusted. He has called 3x's and left messages but no one has called or come out. This has been since June 2nd. We r very unhappy. We spent a lot of money on this and they seem to b done with us!

Very happy with the completed project.

Probably would. They just need better communication

Already had a neighbor ask about my remodel, and gave her y'all's information, she looking to get her kitchen and bathroom remodeled.

I think to pricy

They have ruined my ceramic tile that was already there. the tile was supposed to butted up to tile it was not . they cut part of the wall above the tile told me to mud it. I believe if i am spending this much it should at least look good. I have sent pictures of my bathroom called costumer service to try to get this resolved with no luck . The next step is calling a lawyer to deal with it. Very dissatisfied Will not be paying for any of this until it is resolved. Telling all my friends not go to Jacuzzi

Jacuzzi Bath Remodel's customer service was not the greatest.

I thought the craftsmanship was going to be better than what I got.

Well done clean up excellent. Got the job done in two days. Love the walk in. Tom H & matt C. Did there job perfectly

Jacuzzi was great; they did everything above and beyond my expectations.

The installation was ok, but it’s been almost a week and no one has called or come back out to finish the job. A wall was put up, but it’s only dry wall. It needs to be finished and painted. I was told that someone would contact me, but so far I have heard from no one.

It was really good.

I tried asking questions about the water pressure change and got ignored

Double check products before they are loaded on the installers truck. We were given the wrong shower door and the seat was missing. Thankfully the warehouse was only 15 minutes away. We asked for and were quoted for a seat and was sent a picture of the final shower look that had the seat on it but it was not in the final paperwork. It was quickly resolved by ordering the seat but the install was pushed to the next week. When the second install began and when it came to the shower door , it was the wrong door; a stationary glass wall with a single glass door. It did stop the install for about an hour till the workers went back to the warehouse to get the proper shower door.

We love our tub to shower conversion, great quality and workmanship!!

The work they completed on the shower/tub remodel was outstanding, but the installers put something on my sink that bled through and I can't remove it.

Yes, I would say 10 also.

The quality is good, but the price is above most people.

Installation crew was good. We are satisfied with the outcome.

Jacuzzi Bath Remodel is overpriced, and on top of that, I ended up with residual damage in my kitchen due to them not properly isolating the valves. They cut some pipes in the upstairs bathroom. The leak wasn't isolated, and we had excessive water that drained from my upstairs bathroom into my kitchen. I had to pull out the cabinets. I still have damage that still needs to be fixed and this is a week later. I'm pretty disappointed because of that.

I am very pleased with everything and give them the highest ratings.

The finished product is good, I am very happy with it, but the installation was a nightmare.

Job was not completed, doors were broken before the install and said that they would put temporary doors up however no temporary doors were ever put up and a month later we still have not seen the original doors that are going on there.

There were some things that I didn't like.

Everybody I worked with was very pleasant and professional.

Everything is good. The price is higher, though.

I had it installed last Monday, and I had to call back today because I am having leakage in the downstairs when I take a shower. I haven't heard back yet, and I am still waiting.

Service , workmanship,quality

Absolutely would recommend. Nick and Deanthony really raised the bar. Thank you.

The installers were amazing, my bath is incredible, and I love my walk-in shower. I am disappointed with things I was told in my first meeting with them. I am surprised at some of the things that were not as done as I thought they would be.

The finished product is great, but communication during the protracted timeline left everything to be desired (see #2 below).

Jamie & his crew did a beautiful job, I wish I can get mine done lol

I am likely to recommend Jacuzzi Bath Remodel of Detroit.
The guys were very polite and did a great job; it took them two days and had a lot of repair to do at first but they did a fantastic job!

The installers Tom H and Harold R were perfect! You can’t get better than that!!

The crew and the turn around time for installation