No, because I feel like I was totally overcharged.

It looks lovely but took three whole days instead of the one advertised. Also was disappointed that it was so slippery when I took a shower but I called and they are coming out to fix that problem so when I feel like I won't slip I will be totally pleased with it.

They took like a year to complete my bathroom. It was redone three times and it was supposed to be a day.

Expert installation, quality materials

I would’ve gave a 10 score if the project manager cared about my shower head problem that the installers told him about the day of installation. I never got a call from him. Always thought this company cared for their costumers more than this.

I am very satisfied. The work was completed in one day and the installer was amazing.

Kady the sales person was awesome. Actually came to the house a 2nd time when I was not real sure about the wall color I originally chose.

The end result is beautiful but there were some frustrations along the way. We were told it would take one day but it took two. Also, we are still waiting for a curved shower curtain rod in brushed nickel, as ordered.

They were quick and efficient in accommodating and making minor changes.

I had a friend coming from a nursing home to stay with me. I needed the job done as quick as possible and your team made it happen for me!

Guys were very respectful. They kept the mess contained to the bathroom & cleaned up great after. They also explained everything they were going to do beforehand.

The installer was very courteous, nice, and explained himself. He did have some technicalities because they had to reorder replacements for the top and bottom. It took a little linger than I anticipated, but they did a good job.

It was installed in one day, and the two guys that came to install did a really nice job. They cleaned everything up and did a beautiful job installing everything. It was perfect!

I was promised 1 day installation by the representative and TV advertisement. My remodel took more than 3 days of disruption

They were very professional and I was impressed with how the work area was so clean after they left. They kept the dust to a minimum and were respectful of their surroundings.

Value is not there. I called after seeing all installation fees were waived. I never saw a breakdown of materials vs labor. I am in sales and embarrassed that I fell for tried and true sales tactics. Installation man was fantastic but this shower is NOT worth $15K

Very professional and the work went very well. We are very happy with our product.

The technicians and designers were great!

The guys worked really hard. I have an old house and don't have drywall. It's concrete rebar. They worked all day one day just tearing it out. They came back the next day and installed it. They worked really hard.

Every single person we worked with was fantastic. We ended up with a lot of "dings/dents" in our paint that required mudding, sanding and repainting. Nothing drastic, but it seems like the damage could have been admitted and apologized for.

The installation appointment was re-scheduled 3 times before any work began. This resulted in lost time at my place of employment as I had to be home for work to be completed.

On the first visit, the Jacuzzi team neglected to check the integrity of the product before sending the team to my home for the install. After the team draped the work space, they found that the product box looked have sustained prior impact. The box was opened and the tub surface was cracked and not fit for installation.

The second visit was scheduled for 4/20/2026 by Chris. I took a other work day

Good work -- looks great

It was all wonderful when it was finished and they said not to use the bathroom for 24 hours. When I got in there, he left glue or a substance on the tile of my floor, which took me two weeks to get up off the floor. I didn't see it when we first walked in because it was clear. Once it dried, it was all around the edge of the tub. When you pay $20,000 for a tub, I don't expect glue to be left behind.

The two workers went above and beyond to be respectful of my home and the rules we have with removing shoes and things of that nature. One part I didn't feel looked right, and one of the guys went back and custom-made a piece so I would be happy with the way our shower turned out.

Sales person could be more personable and offter options and listen to customer requests.