The process from sales to installation was very easy. Good communication and no surprises. Very pleased with our new bath/shower.

The work was fantastic.

Professional work, helpful customer service, product well made

The installers were fantastic!

The presentation was outstanding. The work done appeared to be good, but the follow-up was not very good.

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I thought very highly of the two young men who installed it, Drew and Shawn. They did such a good job, and it was neat and clean. They were very professional.

The customer service has been fabulous. The installers were great.

Very nice job! Easy to take care of also.

From top to bottom, a great business, from the sales to the workers and installers. I mean, just great business. They were very professional and timely and did a great job.

See my comments on question #4.

I am impressed with the guys; they did a very good job and completed it quicker than I thought they would.

It was a great experience from the beginning to the installation.

After my bathroom was installed, I was very pleased. However, the rod was extension and not mounted. I speak with a guy name Elise and he expressed I will be compensated for the miscommunications that was written down. I have not heard back from anyone

It was pretty easy to do. The preliminary screening and the gentleman who came over to do the initial project survey were very concise and patient and explained it to my elderly parents for their bathroom, and they were able to answer every question under the sun. It took three hours, and they had a lot of questions, and they were comfortable sitting down with us to discuss it. The guy who came to help us with that we really appreciate.

The only thing I had a question about when they were installing it was the shower doors, because they were really expensive, and I could get them equivalent at Home Depot for a lot less. That was the only thing, and I tried to get him to come down on it, but they said no. They started off at 2,000 and up for shower doors, and I thought, wait, that's a little bit too much. Other than that, I'm satisfied with the job they did and everything else like that.

I had a great experience. They did an excellent job. It looks beautiful. The price is ok. They cleaned up well. I have used it, and it is fantastic.

Quality of materials, install on time and professionalism of crews.

During the installation, they damaged several walls in our bathroom, never returned our calls, and failed to replace the showerhead that did not fit properly. The lack of communication and failure to address these issues were extremely disappointing. Overall, it was a frustrating experience, and I would not recommend their services.

I was very impressed with the work and quality that they did when they were here. They were very thorough and cleaned up after themselves. That was fantastic. Everything was done exactly as we wanted and with 100% quality.

The service was really good and they were very professional in what they were doing. They did it in a timely fashion. We were pleased with it.

They were very quick about getting it in and getting it done. The only holdup was the VA, but they did a great job, and they were in and out, and everything looks great.

They provide excellent and prompt service. I enjoyed speaking with my sales representative, who did the initial consultation.

I have already recommended to a colleague at work who had the estimate and has decided based on my experience to move forward.

The workers that installed the unit, courteous and very helpful and what they did during the day. I am enjoying my new shower. I’m sorry that I did not do it sooner.

I had a tub/shower converted to a walk in shower. The materials were top notch and the workmanship was top notch.

They did a great job only problem is water pressure gos down with the more hot water sdded

Just as expected... one day install.. polite/hard working installers...beautiful product...completely satisifed.

I would recommend Jacuzzi.

The bathroom was for my mom's bathroom. They did an excellent it in a timely manner.

TThe installers were very professional and did a good job. They were great about setting up and moving things as needed to complete the work. They cleaned up afterward. They did an excellent job!

I'm still not satisfied with the shower yet.

Because I have mobility issues it was dangerous for me to step in the bathtub for a shower. The gabsbars are securly installed. I am very satisfied with the security I have now.

Installed the shower doors correctly on the initial installation. Offer more variety on color options. The option shown on tv was not offered. Cost is very high when compared to Eestshore or Kohler.

I am happy with the shower.

Great experience from start to finish.

Good customer service and a good technician.

I have already recommended them. I am happy with my project.

First we were lied to. We were told mold would be taken care by Jacuzzi exclusively by the sa!we rep. Then the scheduler told us that they do absolutely nothing for mold, it is completely on the home owner to get it taken care of.
Second the cost is way higher then other remodel companies.
Third the installers were sent out without all parts and had to go back to the warehouse twice.
Forth the installers put dents and holes in the ceiling and wall, and were going to leave without fixing.

I was misinformed on what I would be getting.

My floor around the shower was left in an unsatisfactory condition. It appeared that the shower pan/floor measurement was inaccurate. There was a 1and one half inch to 2 and one half inch. Gap between the shower and the tile floor. The tile was badly broken where it was cut.

i was told it would take 2 to 4 weeks to get job completed. it will be over 2 months before completed. the cost is just way too much. for almost $18.000.00 i could have installed an entire new bathroom, not just a shower. it took 11 hours to install, i guess that is considered just one day. my concern for my 87 yr old husband to climb into a tub to shower fell on deaf ears. we have yet to use the shower as the glass will take at least another week or 2 to get the glass surround installed. just not a happy camper with jacuzzi.

Jacuzzi Bath Remodel of Atlanta was very professional, efficient, and on time and did an excellent job.

Job well done!

Jacuzzi Bath Remodel did a good job.

They were on time and very courteous. They showed great care about house such as floors and door.

They seemed to have done an excellent job.

I am very skeptical about the quality of my shower. On the 3rd day of having the shower part of the bracket that is supposed to hold up to 400lbs came apart. I alerted Jacuzzi and have yet to receive a response. Very disappointed.

Employes was hard working, knowledgeable and courteous!!!

They exceeded our expectations at every step.