The process from sales to installation was very easy. Good communication and no surprises. Very pleased with our new bath/shower.
The work was fantastic.
Professional work, helpful customer service, product well made
The installers were fantastic!
The presentation was outstanding. The work done appeared to be good, but the follow-up was not very good.
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I thought very highly of the two young men who installed it, Drew and Shawn. They did such a good job, and it was neat and clean. They were very professional.
The customer service has been fabulous. The installers were great.
Very nice job! Easy to take care of also.
From top to bottom, a great business, from the sales to the workers and installers. I mean, just great business. They were very professional and timely and did a great job.
See my comments on question #4.
I am impressed with the guys; they did a very good job and completed it quicker than I thought they would.
It was a great experience from the beginning to the installation.
After my bathroom was installed, I was very pleased. However, the rod was extension and not mounted. I speak with a guy name Elise and he expressed I will be compensated for the miscommunications that was written down. I have not heard back from anyone
It was pretty easy to do. The preliminary screening and the gentleman who came over to do the initial project survey were very concise and patient and explained it to my elderly parents for their bathroom, and they were able to answer every question under the sun. It took three hours, and they had a lot of questions, and they were comfortable sitting down with us to discuss it. The guy who came to help us with that we really appreciate.
The only thing I had a question about when they were installing it was the shower doors, because they were really expensive, and I could get them equivalent at Home Depot for a lot less. That was the only thing, and I tried to get him to come down on it, but they said no. They started off at 2,000 and up for shower doors, and I thought, wait, that's a little bit too much. Other than that, I'm satisfied with the job they did and everything else like that.
I had a great experience. They did an excellent job. It looks beautiful. The price is ok. They cleaned up well. I have used it, and it is fantastic.
Quality of materials, install on time and professionalism of crews.
During the installation, they damaged several walls in our bathroom, never returned our calls, and failed to replace the showerhead that did not fit properly. The lack of communication and failure to address these issues were extremely disappointing. Overall, it was a frustrating experience, and I would not recommend their services.
I was very impressed with the work and quality that they did when they were here. They were very thorough and cleaned up after themselves. That was fantastic. Everything was done exactly as we wanted and with 100% quality.
The service was really good and they were very professional in what they were doing. They did it in a timely fashion. We were pleased with it.
They were very quick about getting it in and getting it done. The only holdup was the VA, but they did a great job, and they were in and out, and everything looks great.
They provide excellent and prompt service. I enjoyed speaking with my sales representative, who did the initial consultation.
I have already recommended to a colleague at work who had the estimate and has decided based on my experience to move forward.
The workers that installed the unit, courteous and very helpful and what they did during the day. I am enjoying my new shower. I’m sorry that I did not do it sooner.