Price seems high.
The person who came over introduced us to the products clearly and concisely. He helped us quickly understand different products. The installers were super clean and put tarps out so they wouldn't track dust or debris. They did a good job.
The installer was horrific. It took four days to complete the install. Originally it was told to take a day a day and a half max.
Excellent workmanship
The installation was great and the guys were good. The follow-up and clean up people do not show up.
I am not happy with the job.
The people were wonderful. They were so nice, the job was done in 24 hours, and I felt safe. They were clean and good people.
After using it for a week we are very satisfied. We are not having any issues.
They did a great job.
The one-day remodel took 3 days to complete after waiting 6 weeks for a part.
We have been waiting almost two month for you to finish the job. Our bath is unusable. No one seems to want to give a answer to what is going on.
They did very well. The completion of the bathroom was very nice. They were good and polite when they came.
Their communication was not the best.
It took 3 months to have our 2 showers installed. Their product was defective. In the first half of the 3 months, we had to call to check the status of our order. Every time we called, no one knew anything.
The remodelers were very polite and respectful. They worked continually from the time they arrived until they were finished. They did a very professional job, they were a good team and they were very tolerable of my 15 year old Yorkie.
All facets of this project have been handled professionally and courteously
We had the guys out 9 April to do two replacement showers, Instead of "one day" like advertised. It took two days for the first one. The master shower was installed, except for the sliding doors. Instead of thinking ahead of time, and ordering the other door they haven't installed our master doors. THAT IS THE SHOWER WE PREFER TO USE. They said it will be installed the 20th of May, which is inconvenient and a waste of our time.
I try to say my thoughts in few words but I’m finding it hard with Jacuzzi and the work force sent to my home. Yes, I’d recommend Jacuzzi to my nurse friends and family.
Overpriced for what you get.
It is very expensive.
The value of lifetime warranty makes up for communication / cleanliness issues. All the installers were very professional and seemed to care about doing the job right instead of fast.
At our sales meeting we told Luke it would likely take 2 days, and he listened to us. Then we were rescheduled to a 1 day install, cancelled that morning, rescheduled again for 1 day which stretched into 2, causing my husband to miss two days of work total.
The salesperson as well as the installation people were extremely knowledgeable friendly and professional.
Your product is as good as you advertise.
The installation was done very professionally. I am very happy with my investment with the exception of a few small things.