Over promised under delivered. Subpar finish work. Non slip pan finish is a joke and to use of caulking is insane.

All numbers are @ 9. Everything has room for improvement.

Very informative and gave explanation of the fixtures.

Working with Jacuzzi is an efficient, fast upgrade for your showers and bathtubs.

I signed the contract with them on August 27th 2025, and my shower remodel is still not completed.

The timeframe in which the job was completed was so fast. I was so impressed with their quality of work.

The overall experience from the sales to the tech and was very courteous and professional.

Jacuzzi Bath Remodel provides good service, but they should leave a card or a callback number in case there are any issues.

They are prompt and efficient.

Overall, the products presented were great; however, the work that was performed was subpar.

I liked that it was done in 1 day. The three guys that came were very professional.

Too expensive for people my age on fix income

The workers paid attention to detail, were focused, and the results were very nice.

I would give Jaccuzi a positive review, if asked. But I do not offer recommendations/referrals to "friends" without being specifically asked.

The craftsmen that installed the shower were absolutely professional in every way. Their measurements were precise, the materials they used were superb, the installation was perfect, and they left no mess whatsoever to clean up. If I decide to do another bathroom, I'll request them again.

I needed to have a complete redo of the shower, and the redo took over six months to complete. We're happy with the final result, but it just took a long time to finally get done.

See comment at the end of survey

Everyone was fantastic. They explained everything,and we're very pleasant. Answered all my questions.

Absolutely recommend jacuzzi bath remodel. We have no complaints.

The sales rep that came out to show you their products was nice, but wasn't very educated on how they do things and missed up the measurements. So had to wait for someone to come out. And remeasure, it took them 6 months after that to come out and install my new shower.

Jacuzzi Bath Remodels' process was really simple from start to finish.

The crew and salesperson were professional. Jacuzzi Bath Remodel was top-notch when it came to respecting our house and communicating throughout the entire process. The project was completed in one day. I was very impressed.

I would not recommend this company. The product does not reflect the price that was charged, and the overall experience—from the sales process through installation—fell well below my expectations.

Install issue. Told I had to wait over a month to correct the issue less than a week after installing.

Installation was good. Isaac Chavez and Jagger Parker did the work. Jagger broke the bathroom windows, said they will replace it, Gave me boss info John Frye, I reached out to him all last week with NOT 1 word back. Again this morning I called and left him a message, still no answer. I just want my dam window fixed.