The sales crew was well informed and very helpful,

The install team was incredibly fast and professional and did a good job.

However

The "review team" was aggressive in wanting a review before the work was completed

The first inspection revieled two missing placcards, a wrong fuse, and a dangling cable requiring fixing

The seccond inspection revieled a dangling cable and two missing placcards that needed correcting

The third inspection revieled two missing placcards that needed correcting

After three additional months of waiting the third inspection reveiled one missing placcard...

It became painfully obvious that infinity solar while quick and effective is **** bent on making sure you dont get the tax credit for your project and while documentation was provided i was left to figure it out myself. Additionally i have yet to receive my personal generator and we are nearly a full year since contract signing and four months after project "completion"

The monitoring software is easy to use and provides some good data, and the reccomended system is providing nearly 80% my usage throughout winter which is promising for the comming summer months.

Poor communcation and problem resoluton from Infinity after contract in place. Information on terms of loan was not specific enough and I believe it would have been better to get financing on my own instead of with Dividend (used by Infinity)

I would not recommend them to a friend because it took forever for them, pretty much eight months, to show up. I missed so many days at work because they said they were coming and never showed up or canceled. When I contacted them, they said it would be three visits, but it became more like twenty-five visits. They were frustrated with me because I saw they were putting cables in one of the rooms and I told them not to because I didn't agree to that since they'd be able to see it. I called the supervisor and they were mad because I was checking everything. When they were done, I was relieved. I went to check on my attic for something else and I realized they left so much garbage. They left a big, whole electrical cable all over the attic and I was going to call them, asking why they didn't take it with them.

Another reason I would not recommend them to a friend is because when the guy came, he asked me to disconnect my garage door on the top, so I did that and then when they left, the door didn't close all the way and I wasn't home. I came back and my garage door was open and they said it was my fault because I opened it up for them.

One day, I went to the store to buy something for fifty dollars and they asked for the receipt to pay me back and I didn't get paid back.

I would recommend them to a friend because they did a great job.

Did not receive my portable generator as promised. After everything was on line. Wife has tried calling with no response. That’s why 3 stars

Project moved

Other than the bolts I found after the install, infinity has made this a very easy process.

It took some effort but they got the system in and functional within the expected timeframe.

Good aspects: Integrity of staff and helpfulness when I had questions or problems.

My experience was quick and efficient.

From beginning to end it was all well communicated and work was professional and quick.

They did an excellent job, very responsive, and the job was completed quickly.

They were very helpful and efficient.

I have nothing to compare with my experience. I didn't have any problems, but the system is still very new. If someone asked I would tell them that.

This project took much longer than it should have - miscommunication about permits. miscommunication about statuw etc. The installers had to come out five or six times to complete the job. As a result, we were into the cloudy/rainy season before we went live and the payments began three weeks after we went live-rather than eight weeks!

Poor communication

I would not recommend them at all.

I have a question about when the agent came and discussed installing the anel. He suggested 31 panels, and they only installed 23, so I was wondering why that was the case. Everything with the project is so far so good.

Infinity Solar walked me through the entire process.

The guys who came out were wonderful and super nice.

Infinity Solar failed four inspections. They probably had to be on site maybe 15 times, and the whole process took about 6 months. It was not a good experience.

The system has not met the design specifications.

The entire crew, from start to finish, did an amazing job. Micah didn't miss a beat. He's there for you if you need something, no question. It was a little difficult tracking the input with no wifi, but they were great with bringing their own hotspots. I strongly recommend them, and I am getting my neighbor signed up now.

My mom fell ill during the process, and they were very gracious to postpone the installation.

Shorten the time between installation and the time the system can actually be turned on.