I requested a quote for new pricing two years in a row and they never got it to me. The first time, they said they were really busy and did not have time. The second time requested, I gave 2 months notice and then continued to follow up on the quote request for auto and home and they FINALLY got me a quote less than a week before my current policy was due. I had zero time to review the info.

My agent Lisa shopped around and found the best policy which met our needs. It was a much better price than my previous policies which I had for years with another agent.

I asked to cancel insurance on a truck I sold. A week later I get a letter from SafeCo that my homeowner policy was cancelled. Then I find out the wrong vehicle was cancelled as well. Use to be so easy to deal with but these are terrible mistakes.

Amy and her crew are quick and professional.

I felt like the coverage was very expensive for the size house. I felt like some of the questions on an "older Home' survey there was no way I could answer, as a person who literally had walked into the home maybe 4 times before buying it. It took a very long time for the underwriters to finally get it over the finish line. My particular broker was very professional and respectful, but the 'back of the kitchen" guys were, apparently, not impressed with me or my new home. Never fully understood why my home stood out as a "problem child", as it were.

Lisa Miller is knowledgeable, helpful, friendly, cares, and I trust her.

Tammi and Company are efficient, responsive and professional. We especially felt "listened to" and thoroughly enjoyed our working experience with HomeServices Insurrance staff.

Price point in calculating operating costs to the customer

I requested an email copy of my insurance card. I have yet to receive it.

Lisa was very responsive to my home purchase insurance needs and I moved my auto coverage at the same time.

Good rates. Very helpful.

Lisa my agent was very helpful and found a company that provided buried utility line coverage. She worked with me to compare my current policies with the new company and ended up saving me $2k per year.

HOmeServices Insurance has always been great at finding the best coverage for all my home and auto needs. And, they are all so nice to work with!

Communication is easy and they offer insurance from several carriers

Jannine is the best. Shes easy to deal with and she has saved me a ton of cash. She was recommended to me by a friend years ago, and I will recommend her to anyone that will listen.

I know I had the least expensive package, but nothing that ever broke was under the warranty; it was completely useless and a waste of money.

Stephanie Bryant went above and beyond

Stephanie Bryant continuously goes above & beyond to make sure her clients receive key, relevant information about their insurance options or changes affecting rates. She consistently provides helpful tips on how to maintain their homes or vehicles specific to our geographic area and is always available for questions, concerns or to re-shop insurance rates.

Stephanie and her team are great to work with and they saved me over $1200 on a 6 month auto policy without giving up any coverage!

Our agent, Megan, was very professional and informative regarding our homeowners policy, and has always been responsive to our many questions. I highly recommend her for any insurance needs.

Great price quote. Great service. Bery happy new customer.

Lisa Miller was a dream to work with. She saved me money on my car and rental insurance. Vivian got me the documents to sign and an insurance card immediately. I have already recommended Lisa to my sister.

It was very quickly

Representative's need to call me instead of telling me you are busy. I don't feel email conversation is sufficient, not all my questions get answered. I can't wait for a day to get response. Also I feel you guys are not finding me good insurance deals.

Very helpful agent and knowledgeable