It is incredibly difficult to get a hold of anyone at your locations/offices. Also I dont agree with the prices being raised consistently.

Excellent experience and would highly recommend!

Always friendly and willing to answer any question asked. I always get a quick answer without any need to follow up. Working in a service industry similar, customer service at HSI is absolutley top notch!!

They are easy to work with and to answer any questions you may have.

Assistance was fast, courteous, and effective!

easy communication, short response times, valuable advise, best price guarantee, reliable comparisons between insurance companies

The price and the service they saved me over $1,000 a year for better insurance than I had before thank you

Always available to help! Everyone has been super responsive and kind.

Great communication and friendly service.

Lots of things

Kamela & Lisa are amazing, they went above & beyond to look at my policies to see if i can get a bigger discount. They then worked with my previous insurance, obtained a refund, and created new policies. They are always on time and go the extra mile to ensure 1000% satisfaction. Thank you to Kamela & team - I am now saving money while having top quality insurance. Thank you!!!!

It is efficient and simple, and it works in my favor.

I have spent almost 2 year trying to get paid on a claim made Dec. 2022. The claims adjuster keeps leaving and people do not get back to me. Last time I talked to someone, we talked about the replacement of a full wall built in book shelf. She has pictures and and invoice put said it needs to say paid in full. I was waiting on money to have work done as I can't afford to pay out of pocket. Same is true for 3 piece sectional sofa that was taken away by water clean up people. I have been living without a sofa all this time. At this rate I have contacted contrator as I am sure prices have gone up and need a new estimate.

Often times I don't hear back when I send questions, or its super delayed. For my last renewal I had to ask 3 times for updated comparison quotes before that was done

The process of getting the information and setting up the insurance was easy.

Fair pricing, easy agents to work with and quick service.

Convenience, great customer service, price

An agent always follows up with you

Your Agent Kamala

Communication, pricing, and the knowledge of the representatives I have dealt with. Very professional organization.

Very helpful and fast

My agent was amazing!!

Very responsive and do thorough research before giving the best possible insurance policy

Easy access and companies assessment to provide the best available deal, cost Bs service

I had already recommended HomeServices to family and now I wish I didn’t. The rates on my car insurance went through the roof. I was never really given a reason why. I never had a claim, no accidents or anything. So I shopped around and saved $1,500 a year with a competitor. I received better coverage. I shopped with three different companies and I couldn’t make them anywhere near as high as HomeServices no matter what I did. It was initially a good value but got ridiculously expensive. The IntelliDrive app is a joke too. It doesn’t know who is driving or whose vehicle you are in. Never again.