Competitive pricing and good communication

Easy to get a hold of my agent and quick turn around time on requests.

From the agents to the support staff, everyone at Home Services Insurance is knowledgable, friendly and helpful. I loive the yearly review of my coverage and what companies offer the best coverage and prices.

My agent found me a good policy to cover home and cars, and he followed up on questions and policy changes.

Got the coverage we needed at a fair price

Never got back to me on a mistake that is costing me $378 per year.

Joseph Rodriguez gave us the best insurance option for our needs, and the follow up mas just great

You cancelled my homeowner insurance erroneously on January 28, 2026. I discovered this in May, when I was notified by the mortgage holder. Thus, my house went uninsured for 4 months. When I brought this to the attention of my insurance agent, she contacted the appropriate people and after I had to submit a “No Loss” form, the insurance was reinstated.

Joseph and Cyd were fantastic and found the best insurance for me. They did all the work for me

It was very easy to find a lower rate on my auto insurance. Also, recently I made a request and got a response that clearly was a canned response. I wrote back and told them clearly they had not read my email. I did hear back within a half hour and the matter was taken care of, but that how things should work.

Representative is responsive to questions and concerns

The customer service, knowledge, and pricing received, are second to none.
Our agent, Craig Lonagaugh at 520-918-6531, took the time and patience to listen to our needs and placed us in the right category, while saving us hundreds of dollars per year. Take it from a thrifty Dutchman, call Craig, you won't regret it!

Got my questions answered

Very pleased with company’s handling of a recent claim

I alreday paid by credit card for $273.31, about 10 days ago. Why are you sending me this now?

My insurance rep researched many policies to determine the best price and terms for me.

Cyd found a better quote than what we had from last year.

Convenience of process

Recently switched my insurance package to Foremost. HSI was instrumental in making the switch a pain

HomeServices Insurance is a great company to work with. The staff are friendly and efficient, and they make updating and adjusting my insurance policies so simple.

Very responsive. Seems to know the solutions they sell. Explains alternatives well.

Professional quotes and quick delivery

Great customer service

Great communication.

The support and patience with our questions as newcomers to Arizona was wonderful.

Service and price!

Very professional. Everything went smoothly and quickly.

Customer service!

Friendly, professional service. Left nothing to the imagination. Would of liked more options, but it’s a modular built home.

They don’t return calls. I called our first broker Lou M. And he FINALLY called me back after several of my voicemails about renewals and said this isn’t what he does (after 4 previous years of working with us). This was 1 day before our policy was to expire! Very poor customer service.

Service is outstanding. Craig Lonabaugh was knowledgeable, responsive, and supported me throughout the process. Highly recommend Home Services.

John Barker patiently did a great job for me.

My agent was easy to work with and definitely identified opportunities to save money on my insurance.

Informative, timely information regarding changing my homeowners and car insurance policies.

Sue Burd is an excellent agent. She is always looking out for her clients. Because of this, we have a much lower premium with a highly rated company.

I have received great assistance, service and insurance quote for home and auto insurance.

Our agent worked hard to find us a new policy after our previous home insurer stopped insuring in Arizona. He did above and beyond to find us a good replacement policy by the due date.

Lou was knowledgeable, articulate and highly professional. He carefully reviewed my polices, saved me money on my premiums, and made the entire process easy and strep-free.

Esther Collett has been extremely helpful in determining coverage needs as well as settling a couple of claims. She has been invaluable to us as technology-challenged senior citizens. She is always easy to reach, returns calls promptly, and is very knowledgable.

Friendly and professional and patient with the many questions. A great effort was made to fit our needs and budget for our new home. We are very grateful to Lou and his team.

John Barker was amazing at finding us a new house insurance, was exceptional on communication and took the time to explain everything and walk me thru the procedures. He is a valued employee and very nice too! Treated me like a friend! Definitely a keeper!

Good coverage. Excellent service from representative.

I’m not sure why I have my insurance through Home Sevices. I think I could just as easily deal directly with West Bend Insurance which I have mostly been doing lately

Tony was great in making sure that every question I had was answered, even if it was about a different company's quote I had received.

We recently used them for car insurance for our trip to Mexico. Their communication is excellent, their coverage is exactly what we need, and their prices are very fair. Would definitely recommend.

I asked for a quote for a business and it took a week before someone in the field got back to me. I expected a faster response. I'm in real estate and call back ANY INQUIRY within the day.

Prompt and attentive service.

Friendliness and helpfulness of agent

The representative is very helpful

Promptness of return call. Quote given within a timely manner.